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Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 6 months ago

Answered by Aakash_ Jamadar 6 months ago

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PR_CONNECT_RESET_ERROR when trying to web browse.

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secur… (read more)

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secure' before each URL address I try. Have looked up solutions on YT to no avail eg clearing cache etc

My Laptop has no problem with this.

Asked by gkapo 6 months ago

Answered by jonzn4SUSE 6 months ago

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home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Asked by logjam61 6 months ago

Last reply by TyDraniu 6 months ago

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Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Asked by kmcdowell1701 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Stopping App / Computer Pop-ups ~ Notifications

Hello: I'm not certain if this question comes under Firefox or not: How do you stop a specific computer software program-app pop-up notification (popping out from the l… (read more)

Hello:

I'm not certain if this question comes under Firefox or not:

How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?

As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.

-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.

So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?

Thank you in advance,

Steven

Asked by StevenB 6 months ago

Last reply by Denys 6 months ago

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Pocket icon missing from Firefox desktop

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that… (read more)

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that since then my Pocket icon is missing. Browser version: 140.0.2 (64-bit) OS: Linux Mint MATE 21.3 (Virginia) Kernel: 5.15.0-143-generic

Asked by ondrej123 6 months ago

Last reply by Denys 6 months ago

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Cannot Find Pocket or TenTabs Icons.

Like the title says. I used to have a Pocket icon. Yes, I know it's going away. I'd like to use the TenTabs icon. Where is it? And if you tell me it's on the "Customiz… (read more)

Like the title says.

I used to have a Pocket icon. Yes, I know it's going away.

I'd like to use the TenTabs icon. Where is it?

And if you tell me it's on the "Customize Toolbar", I can tell you that, no, it is not.

Help?

Asked by moonpupy 6 months ago

Last reply by Denys 6 months ago

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Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 6 months ago

Answered by jonzn4SUSE 6 months ago

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Latest update -- bookmarks vanished

Running the latest Firefox iteration on Mac, OS Sequoia 15.5. After the last recent update my bookmarks have vanished. I can only find a very outdated set related to an o… (read more)

Running the latest Firefox iteration on Mac, OS Sequoia 15.5. After the last recent update my bookmarks have vanished. I can only find a very outdated set related to an old profile (going back at least two years). There are no files anywhere in the library when I tried to follow instructions for restoration (most of which apply to Windows), and I can't find any backups. Is there a way of accessing and restoring the most recent backups or the original file in this situation?

NB is it possible that the update overwrote my profile with a new one? -- snapshot of the profiles on file attached. bit9ck45.default-release is the current profile; the other is the very outdated one.

Asked by PJCMcAuley 6 months ago

Answered by PJCMcAuley 6 months ago

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Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Asked by Sandra 6 months ago

Last reply by brian.grapilon 5 months ago

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I am unable to add new contacts in my contact list

I am unable to add new contacts in my contact list. It definitely is creating a problem. Why will it not let me add them, please and how do I fix the issue? I did not … (read more)

I am unable to add new contacts in my contact list. It definitely is creating a problem. Why will it not let me add them, please and how do I fix the issue? I did not have this problem until I got a new computer and using Windows 11.

Asked by gilbj 6 months ago

Last reply by Nathaniel 4 months ago

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comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for y… (read more)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Asked by rsi79 6 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

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Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 6 months ago

Answered by TyDraniu 6 months ago

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Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (read more)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Asked by gcotterl 6 months ago

Last reply by jonzn4SUSE 6 months ago

Firefox app

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how … (read more)

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how do I turn it on without going through Mozilla's selling site?

Asked by beiannorma 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

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WEBSITES NOT LOADING UNTIL I DISABLE AD BLOCKER

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER … (read more)

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER UNTIL A SOLUTION IS FOUND.

Asked by Marcelle McMIllen 6 months ago

Last reply by Denys 4 weeks ago