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I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException

java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application.

If a new message comes in, suddenly a white square appears in the upper left of the desktop, and Thunderbird becomes nonresponsive. If I close it, it won't reopen. If I click the white square, a truncated Thunderbird menu appears at the top. See screenshot.

Also, the white square overlays all other running applications, so that anything full screen has the red and yellow close/minimize buttons hidden.

This happens whether Thunderbird is the only application running or if others are running.

It is driving me mad. Any insights how to fix it?

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab open. But when I’m on the home page it works fine. This is only a problem on my iPad since I first installed the app. My iPad is on the newest iOS update and so is Firefox, also have the latest iPad.

Hello,

I use Thunderbird 128.5.2esr with xubuntu 24.04.

All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process does not react at all, I have to kill it. Thunderbird process is then stuck on 100% load.

Already testet (with no success):

• Troubleshooting Mode with deactivated Addons
• Disabled Global Indexing (with deleting global-messages-db.sqlite file)
• Waiting for 20min (in case thread/process is running a long time)
• Reboot OS

I have no idea what the issue is. Does anyone have ideas? Thx, Hugo

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

エラーメッセージ「Thunderbirdは起動していますが応答しません。新しいウィンドウを開くには、既存のThunderbirdプロセスを終了させなければなりません。」　が出て起動できなりました。ネットを参考に・システムの再起動やトラブルシューティングモード起動など試してみましたが、同じ結果でした。 これまでThunderbirdを利用させてもらって、大変助かっており皆様には感謝いたしております。今回は初めてのトラブルでほとほと困っております。 どなたか対処方法や参考になるサイトなどがありましたら、お教え願いますでしょうか。よろしくお願いいたします。

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

After I sync it with the Firefox browser on my laptop it crashes on my iPhone. I've done everything from updating my phone software to updating the app. Restarting and deleting and reinstalling and resyncing the accounts. Once I sync it the phone app crashes. I prefer to have Firefox as my default browser but now I'm having second thoughts.

Appreciate the help. Thank you in advance.

For over 1 week now I am finding that T-Bird freezes or locks after I have opened several messages. Leaves me unable to read or delete messages and unable to close down T-bird

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this over a dozen times to get through my session. Firefox was the last browser compatible with my Mac. Is this no longer the case?

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention since the reboot was quick. But now in December I am losing work and it is a major problem. I've had 30 crashes in Dec and 21 in the past week. I have only 3 add ons and they have not changed, and a Copernic connector. I disable the Copernic connector and it didn't help. I have the same 140.6 on my Surface Go with the same add ons, except for Copernic and it runs fine. On both PCs I use Malewarebytes and WinDef. I have put exclusions for them in their setups. Even with MBAM completely disabled I've still had crashes.

I cleared the Cache and no help. I've even had occasional crashes in Troubleshooting mode. Here are my last 5 crash IDs

bp-070bf941-4e8b-41a3-8b84-3e3440251224 bp-a936f7c2-9ee3-4c38-b304-dab830251224 bp-8be9cf9e-8f2f-49bb-95cf-47e780251224 bp-12f8fc2c-c505-40f0-8c67-44b730251224 bp-9013fb78-086c-4327-9de8-62db30251223

Interestingly I’m also experiencing crashes with Firefox, especially ChatGPT. I cleared the ChatGPT history and that helped but did not solve the problem. I cleared the Firefox cache and in troubleshoot mode still have issues.

Otherwise my win11 PC seems to be working fine. I’ve run chkdsk and all is ok. Also scannow is ok.

Is my next step a profile rebuild?

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

Hi,

Firefox version: 139.0.4 (64-bit) OS: Windows 11

I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random times and once the tab start to crash, and I restore it, it will crash again and again. The only way tog et out of the loop is to restart Firefox.

I have tried: Refreshing/Reset, Clearing Cache and History removing all themes, disabling extensions, disabling my anti virus. Turning off hardware acceleration didn't make any different.

I currently have 2 extensions enabled: uBlock Origin 1.64.0 and Bitwarden Password Manager 2025.5.0

In the about:Crashes I have reported them all and they seem to have the same type of reasons in the Raw data/Minidump which are: EXCEPTION_ACCESS_VIOLATION_WRITE EXCEPTION_ACCESS_VIOLATION_READ

Any help as to what to try next?

Gaz

Hello, I'm using Thunderbird version 140.2.1esr (64-bit). I want to create a new account with a different email address. In the first dialog, I'm asked for my "Full Name" and "Email Address." After that, I only have the option to click "Continue." Thunderbird then crashes, and even after several minutes, it doesn't continue. I've attached a screenshot. Creating multiple accounts is actually quite common for me; I've done it several times in the past with previous versions of Thunderbird without any problems. Thank you for your support. Regards, Jürgen

143.1 updated onto my app this morning and now the app refuses to load. It opens for a second and sometimes begins to show the browsing interface and then it immediately crashes. All subsequent attempts to open the app have failed. I've deleted and reinstalled the app and restarted my phone and that has not fixed the issue.

My mobile app Firefox keeps crashing on starting it reinstalling doesn't help it used to work at some point but now it doesn't.

My phone is OnePlus 13 it has the latest EU updates. I can't seem to figure out why it crashes.

I installed the latest version from the Google play store. Other versions of Firefox work fine like nightly or beta only the main one crashes.