Showing questions tagged: Show all questions

sync doesn't pair

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed … (read more)

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed on the desktop machine, but there is no "Ready to Scan" button on the phone. What now?

Asked by JohnDThompson 1 week ago

Last reply by JohnDThompson 1 week ago

Firefox Sync is a total nightmare.

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other… (read more)

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

Asked by Dmytro Shevchenko 5 months ago

Last reply by Jopower 1 week ago

  • Archived

Cannot restore backuped bookmarks

Hello, after a power cut I lost all my bookmarks. When I try "Manage Bookmarks -> Import and Backup -> Restore -> Choose File..." nothing happens. In the folde… (read more)

Hello, after a power cut I lost all my bookmarks. When I try "Manage Bookmarks -> Import and Backup -> Restore -> Choose File..." nothing happens.

In the folder ".mozilla/firefox/6924v31j.default-1728390329118/bookmarkbackups" there are several backup files, but the newest has the date Jun 25, though the name suggests it's from Jul 2: -rw-r--r-- 23850 Jun 25 13:07 'bookmarks-2025-07-02_184_mg1znof1NbBiyJ14ZcO9SluvTvLZI-rxPSm20YZUJww=.jsonlz4'

In the directory ".mozilla/firefox/6924v31j.default-1728390329118" there is also places.sqlite from Jul 4 11:59 (that was the moment when the power was cut).

How can I restore my bookmarks?

Asked by Hana Skoumalová 6 months ago

Last reply by jsc573 1 month ago

  • Archived

Problems with GBoard

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser. 1) I start usi… (read more)

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser.

1) I start using Firefox 2) I search something with the bar (google engine) 3) I press the bar to change my search 4) Press to remove a character with the delete

If I searched with more than one word word, it deletes the space in between, eg. "hello how are you" transforms into "hello how areyou". Spected behaviour "hello how are yo". If its only one word a random letter is deleted. Sometimes it deletes a complete word.

If, for example, instead of pressing delete, I touch again the bar in step 4) no bug ocurrs.

Hope someone can help me Best Regards Andrés

Asked by Andrés Mereles 7 months ago

Last reply by shadab802917 1 month ago

  • Archived

infection alerts

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these message… (read more)

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

Asked by nealsun 7 months ago

Last reply by Denys 1 month ago

  • Solved
  • Archived

All links open youtube videos

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a w… (read more)

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Asked by no.i.will.not.change 7 months ago

Answered by Kiki 7 months ago

  • Archived

Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (read more)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

Asked by Falom 7 months ago

Last reply by pieterdekker 2 months ago

Android firefox and auto play media no - never working

When the hell is firefox actually listen to auto-play media: no. That means all media, audio and video. There is always some fucking exception that configure (that doesn'… (read more)

When the hell is firefox actually listen to auto-play media: no. That means all media, audio and video. There is always some fucking exception that configure (that doesn't always) work on Android. I don't fucking want bloody media to auto-play ever. So just make the software do what it is suppose to do. Been an fan of mozilla for years, for years, but I have had enough. Last update, and all kinds of media keeps fucking playing. Just have an option: no and no means no (for everything...)

Asked by robert77 1 month ago

  • Archived

Shortcuts/hotkeys

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from … (read more)

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from chrome to firefox would like the accessibility to change it as to what they're used to. Thank you very much for your time.

-Leo

Asked by leomarinez806 7 months ago

Last reply by Agent virtuel 2 months ago

  • Solved
  • Archived

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana 7 months ago

Answered by T Fontana 7 months ago

  • Archived

Excessive battery usage on Android phone

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the batte… (read more)

I left a review and was asked to post this here so here goes. Firefox on android is currently the highest user of power on my Google Pixel 8 android phone. From the battery usage data (since last full charge) Firefox has used: Screen time: 2hrs 33mins Background: 5hrs 46mins Totalling 19% battery usage. Even though I turned OFF allow app to run in background!! Before I turned this off, the battery usage was similar. In comparison: WhatsApp -the next highest- is: Screen time: 1hr 42mins Background: 17hrs 52mins Totalling 14% battery usage. With allow app to run in background ON.

The only thing I can think of causing this is the annoying (in my opinion) way that Firefox does not close down all open tabs when I close the app (by hitting the square control button and hitting clear all open apps button) are they still keeping Firefox running in the background as they refresh?

PLEASE add a setting to close all tabs when closing the app. When I close Firefox on my PC and then open it again, I don't get my old tabs, so it must be possible to do on android.

Asked by s_harrowing 7 months ago

Last reply by Radu Avram 2 months ago

  • Solved

New system

Good morning you wonderfull people, I tend to update my computer once every so often. And that time has now come, I have to go through all the setting and extentions on m… (read more)

Good morning you wonderfull people, I tend to update my computer once every so often. And that time has now come, I have to go through all the setting and extentions on my new system with Firefox along with many other settings for my faverate sorfware. Is there a way to copy all the existing settings to my new set up. Along with tool bar bookmarks that I can't seem to figure out how to export like the normal bookmarks. Kind regards Victor.

Asked by sid59 3 months ago

Answered by TyDraniu 3 months ago