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  • Solved

ad blocking

currently using FF; I do NOT have any ad blocking software installed ( that I know of) I searched my computer for the word block, and it did not show it anywhere. I also … (read more)

currently using FF; I do NOT have any ad blocking software installed ( that I know of) I searched my computer for the word block, and it did not show it anywhere. I also have Mozilla Seamonkey installed, but not using it. Each time I visit a news website I get a popup that claims Im using an ad blocker. I have searched all those adbocker pgms on my computer and none exist. Why am I getting these pop ups. I think I also checked the AVG pgm, but didnt see an adblocker there. How do I fix this situation from continuing

Asked by Rj Kulman 19 hours ago

Answered by jscher2000 - Support Volunteer 14 hours ago

Last Side Bar View Not Retained

Since update to Firefox version 138.0.1, my last viewed side bar is never automatically displayed upon REOPENING Firefox. I must always > View > Re-select the desir… (read more)

Since update to Firefox version 138.0.1, my last viewed side bar is never automatically displayed upon REOPENING Firefox. I must always > View > Re-select the desired sidebar choice >

How can I get this side bar to re-display automatically upon opening Firefox as it used to in previous versions?

Asked by RichS 4 days ago

Last reply by Mandy 2 hours ago

My Bookmarks do not not show when I open Firefox. I have enabled Bookmarks and they should show but I have to manually make it visible every time

My Bookmarks do not not show when I open Firefox. I have enabled Bookmarks under View > Sidebars but they don't show and I have to manually make the visible every time… (read more)

My Bookmarks do not not show when I open Firefox. I have enabled Bookmarks under View > Sidebars but they don't show and I have to manually make the visible every time I us Firefox.

Asked by leydendesign 2 days ago

Last reply by Mandy 2 hours ago

  • Solved

Suggestion for Thunderbird icons

I use Thunderbird for email and Edge for my browser. Unfortunately the icons for the two are so similar it's difficult to tell them apart. I'd like to suggest that Thun… (read more)

I use Thunderbird for email and Edge for my browser. Unfortunately the icons for the two are so similar it's difficult to tell them apart. I'd like to suggest that Thunderbird/Mozilla allow users to substitute their own icons for the running programs if they don't want to use the default one.

Asked by coffent 16 hours ago

Answered by Matt 6 hours ago

Open in conversation > rebuild database > indexing messages

"Open message in conversation" is no longer listed when I right click on an e-mail. So I started investigating. Rebuilding the Global Database was suggested as a soluti… (read more)

"Open message in conversation" is no longer listed when I right click on an e-mail.

So I started investigating. Rebuilding the Global Database was suggested as a solution. So I deleted the "global-messages-db.sqlite" file (66MB), and started TB again.

Now the database starts rebuilding. I follow the status in the Activity Manager. It's stuck at: "Indexing messages Determining which messages to index in Inbox/+ 2023/+ Pantoon/+ Algemeen - Yannig.eu"

So I backup this folder "Algemeen", delete it from TB, and restart TB. Now the Indexer is stuck at the next folder. I once again backup, delete and restart. Now the indexer is stuck at the next folder in the list, and so on.

Any advice on how to break this cycle and get TB do index succesfully?

Asked by yannigvandewouwer 1 day ago

Last reply by yannigvandewouwer 6 hours ago

Back up Local Folder data elsewhere

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there … (read more)

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there any way of saving these folders elsewhere so they are not backed up, or perhaps excluding them from backup somehow?

You are great with help, and just recently helped greatly!

Cheers, Jim.

Asked by jim4001 12 hours ago

Last reply by david 6 hours ago

Subfolder in "sent" folder

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I… (read more)

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I also have a gmail account and that does have a "new subfolder" option. Can anyone help?

Asked by amprince49 19 hours ago

Last reply by Matt 6 hours ago

Need to backup data

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data. It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9… (read more)

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data.

It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9h2.default" on the old Windows PC which went bonkers. Now should be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\i3ls19ra.default-esr", but when looking in the "C:\Users\Jim\AppData\Roaming\" folder, Thunderbird folder is not there with the others. But that is where Thunderbird data is supposed to be according to Account Settings, Message Storage, Local Directory.

So, how do I find where the data is so that I can back it up?

Thanks.

Asked by jim4001 1 day ago

Last reply by Matt 6 hours ago

  • Solved

How to Always Disable Dark Mode for Email Body in Thunderbird 128.10.0esr?

Hello, The latest version, 128.10.0esr, was recently released, and one of the changes is: Changed color override defaults with high contrast mode on macOS and Linux ht… (read more)

Hello,

The latest version, 128.10.0esr, was recently released, and one of the changes is:

Changed color override defaults with high contrast mode on macOS and Linux

https://www.thunderbird.net/en-US/thunderbird/128.10.0esr/releasenotes/?uri=/thunderbird/releasenotes/&locale=en-US&version=128.10.0&channel=esr&os=Darwin&buildid=20250425031534

I use dark mode, but I prefer to view the email body in light mode, as this is typically the sender’s default formatting. To achieve this, I previously configured: • Settings → General → Fonts & Colors → Colors • Set Text to black and Background to white • Enabled “Override the colors specified by the content with my selections above:” and set it to “Only with High Contrast themes”

However, since this update, this setting no longer works. Now, the only workaround is to manually click the “Turn dark mode off” button for each email, which does work. But it’s inconvenient to do this every time.

Is there a way to disable dark mode for all email bodies by default, so I don’t need to click the button each time?

Thank you!

Yours,

Asked by NoSyu 6 days ago

Answered by NoSyu 8 hours ago

vertical tabs bug

i played with the size of vertical tabs on the left. i resized the bar so that it is not displayed at all. anyone had same issue?

Asked by Dima Lee 8 hours ago

Tabs Not Restoring on Startup Despite Correct Settings

I am writing to report an issue I’ve been experiencing with your browser. Despite setting the startup option to “Continue where you left off,” my open tabs are not being … (read more)

I am writing to report an issue I’ve been experiencing with your browser. Despite setting the startup option to “Continue where you left off,” my open tabs are not being restored when I reopen the browser.

I have already taken the following steps to troubleshoot the issue:

   Confirmed that “Continue where you left off” is enabled in the settings
   Ensured I am not using incognito/private mode
   Disabled all extensions to rule out conflicts
   Verified that the browser is up to date
   Checked for tab recovery options in history

Even after trying all these measures, the problem persists. I kindly request your assistance in resolving this issue.

Please let me know if you require any system logs or additional information.

Thank you for your support.

Asked by Lokesh Baskar 13 hours ago

Intune Joined Devices on Firefox

Hello, Our organization is attempting to implement a Conditional Access policy that restricts access to certain websites to Intune joined devices only. The error message… (read more)

Hello,

Our organization is attempting to implement a Conditional Access policy that restricts access to certain websites to Intune joined devices only. The error message mentions that I need to enable a setting from within Firefox called Windows SSO, mentioned here: https://support.mozilla.org/en-US/kb/windows-sso. This setting is already enabled and I am still getting an error.

Is there anything else that could be causing this?

Asked by tallen3 4 days ago

Last reply by tallen3 14 hours ago