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Ranag

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Asked by Rana Usman 1 hour ago

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Firefox Sync: Overwrites old data, need help to fresh sync

When I sync my Firefox account, my old data, themes, and add-ons come back. There are add-ons, themes, passwords, and usernames from 3-4 years ago that I no longer use. H… (read more)

When I sync my Firefox account, my old data, themes, and add-ons come back. There are add-ons, themes, passwords, and usernames from 3-4 years ago that I no longer use. How can I reset my sync data and sync again? In short, there is an 'overwrite' situation; the old data remains while the new data is synced over it.

Asked by Mia 6 hours ago

Answered by Mia 5 hours ago

Syncing not working

Dear Firefox, I have just reinstalled my operating system after some issues. After reinstalling my browser, I logged into my browser after changing the password, but now… (read more)

Dear Firefox,

I have just reinstalled my operating system after some issues. After reinstalling my browser, I logged into my browser after changing the password, but now no data is being synced. The open tabs, bookmarks and saved passwords were the most important, but none of that has synced back. After waiting for a little bit I decided to press the synchronize now button, but that also didn't do anything. Is there perhaps something wrong with the syncing right now? Or is there another way to get that data back? I didn't save it as I normally don't have to.

Thank you for your reply!

Kind regards, Lili

Asked by Lili 6 hours ago

Last reply by Paul 6 hours ago

Bookmarks gone.

I had to redo restore my laptop to its original self. went and got firefox again and now my bookmarks are not there, but they were never in my edge to begin with because … (read more)

I had to redo restore my laptop to its original self. went and got firefox again and now my bookmarks are not there, but they were never in my edge to begin with because i never used edge. this is my sons pc that i am now using. he had lots of gaming stuff so i restored to original now my bookmark are not in my firefox. I thought firefox kept your bookmarks when you sign into firefox they would automatically be there. i tried to sync but says nothing is there. I tried to import but this being my son pc there is nothing there.

Asked by lindabv71 8 hours ago

Last reply by markwarner22 7 hours ago

PR_END_OF_FILE_ERROR

How do I fix the following error : PR_END_OF_FILE_ERROR I can no longer access many websites and get the following message when I attempt to do so: Secure Connecti… (read more)

How do I fix the following error : PR_END_OF_FILE_ERROR

I can no longer access many websites and get the following message when I attempt to do so:

Secure Connection Failed An error occurred during a connection to download.mozilla.org. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by oilycloot 12 hours ago

i cant export my saves

when i prompt the export tool to export my saves I get this respond: Hey there Power Reader! Your list is too large for this export tool, but don't worry. You can still … (read more)

when i prompt the export tool to export my saves I get this respond: Hey there Power Reader!

Your list is too large for this export tool, but don't worry. You can still export your list using our Developer APIor by making a request with support.

Asked by lordvario 15 hours ago

Android and Windows Desktop Sync Issues

The firefox browser sync between my Android (Pixel 9 Pro phone) and my windows laptop (a Microsoft Surface Pro 9) is not consistent. The sync works fine for a few minutes… (read more)

The firefox browser sync between my Android (Pixel 9 Pro phone) and my windows laptop (a Microsoft Surface Pro 9) is not consistent. The sync works fine for a few minutes or even hours but then it stops syncing the tabs. I have to log off on both devices, disable sync and then re-enable sync to make it work again. I have tried this across multiple versions of firefox app (in both android and windows platforms) but the issue is not limited any particular version of the app. This seems to be a known issue. It will be great if the developers can release a patch to fix this bug asap. Until then I cannot use firefox as my main browser. I rely on this feature a lot. Continuity makes life easier. I current use Brave browse and edge browser and they sync totally fine between the same devices.

Asked by vJ 1 day ago