Showing questions tagged:

Thunderbird 140.9.1esr (64-bit) keeps changing default email account from a MS365 account to my Gmail account on startup

Hello! I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default ac… (read more)

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

Open 3

Successful OAuth2 login doesn't auto-return to Thunderbird Android; app remains logged in as if in browser

Hello everyone, Summary: I am trying to set up my gmail account on my new phone, but after (what appears to be) successfully logging in, the Thunderbird for Android appli… (read more)

Hello everyone,

Summary: I am trying to set up my gmail account on my new phone, but after (what appears to be) successfully logging in, the Thunderbird for Android application does not pull me back out of gmail. Instead, I remain logged in to my gmail account as if in a browser. As you can see from my photos, it takes me to the point where I am truly into my gmail inbox, but I am checking it as if in some sort of outdated browser and not as if in Thunderbird. I am stuck; sitting in my gmail account, logged in; able to view email, check and change account settings, even get onto other parts of my google account. Unfortunately, I cannot find a way to get back out of my gmail account that returns me to the Thunderbird for Android accounts setup process with a successfully login to gmail. I end up having to hit exit or to close the app, which causes the account setup to fail.

Expected Behavior: Open the Thunderbird for Android App. Setup new account (gmail which produces an automatically detected OAuth 2.0 method). Give login credentials, gain access to gmail, and then be auto-redirected back to accounts setup process in Thunderbird for Android with full IMAP + SMTP access to my gmail.

Problematic Behavior: Same as above, except I am stuck as if in browser mode. When I exit and thus am returned back to the accounts setup page, I receive a failed notice (see photo). Immediately afterward, I tried to setup an account for the same gmail address on an old android phone and successfully logged in as expected. How do I get back to the main accounts dialog with a success?

Notes: The new phone is a linux-based phone (Furilabs FLX1s) on which I have found Android apps to function without hiccup. It seems like In fact, the Thunderbird for Android app itself seems to function fine. It doesn't crash. It allows me to navigate through the app menus flawlessly.


Thanks for the help!

Open 5 15

I can't Install mon account Micorosft 365

When I try to install my account Office 365 for my association's account (XXXX@patapon95.fr) it doesn't word with Thunderbird (I can connect on Outlook on the same acco… (read more)

When I try to install my account Office 365 for my association's account (XXXX@patapon95.fr) it doesn't word with Thunderbird (I can connect on Outlook on the same account). I can also connect with my personnal acount on xxxx@outlook.fr on Thunderbird.

Open 11

My Firefox Add-ons developer account was blocked without explanation

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "… (read more)

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action."

Additionally, one of my extensions shows that it has been blocked because the author has been banned.

However, I did not receive any email or notification explaining the reason for this action.

This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code.

I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies

I am willing to modify the extension to fully comply with all guidelines.

Thank you for your time and assistance. If needed, I can provide the extension source code for review.

Open 1 1 14

Cant get to allow button to finish installation

I had a problem and deleted thunderbird. Now I have reinstalled and cant get to the allow button for account setup. It seems to be way down the page and I cant sroll down… (read more)

I had a problem and deleted thunderbird. Now I have reinstalled and cant get to the allow button for account setup. It seems to be way down the page and I cant sroll down to get to it.

Open 3 9

I have two outlook mail accounts installed in Thunderbird, only one works

I have two outlook mail accounts installed in Thunderbird, with the same parameters (except of course login name and password). Only the mail account installed first, wor… (read more)

I have two outlook mail accounts installed in Thunderbird, with the same parameters (except of course login name and password). Only the mail account installed first, works. The other only shows its inbox but no other folders or message. If I test its connection, the account seems to be properly connected.

Next to the two outlook accounts, I have three gmail accounts installed in my Thunderbird. They work without problems.

What could be the problem with the outlook accounts?

Open 18

Command Error 12

Just installed Thunderbird on Windows 11. Have two accounts: UN1@hotmail.co.jp and UN2@hotmail.co.jp. I created them in exactly the same way, but one of them works withou… (read more)

Just installed Thunderbird on Windows 11. Have two accounts: UN1@hotmail.co.jp and UN2@hotmail.co.jp. I created them in exactly the same way, but one of them works without problem, the other shows me "Command Error 12". After searching for a solution on the forum, I understand that none of the suggestions work. The error repeats. What can it be and is there a way to fix this error?

Open 7 34

I'm not able to disable the "to save disk space, do not download:"

I selected the "To save disk space, do not download:" checkbox while I was traveling with restricted internet. I've deselected the checkbox now, but the downloads are st… (read more)

I selected the "To save disk space, do not download:" checkbox while I was traveling with restricted internet. I've deselected the checkbox now, but the downloads are still restricted. Apparently deselecting did not unset a flag in the settings? Does anyone know how to edit the settings for each account to do this manually?

Open 4 46

アカウントエラーが表示されメールが取り込めない

メールを読み込むと「アカウントエラー メールボックスにメールを書き込めませんでした。ファイルシステムに書き込み権限があるか、ディスクに十分な空き容量があるか確認してください」と表示される。 同アプリで他のメールアカウントでは表示されず、取り込みについても問題はないため、容量に問題はないと思われる。 また別の端末では正しくメールを取り込んで… (read more)

メールを読み込むと「アカウントエラー メールボックスにメールを書き込めませんでした。ファイルシステムに書き込み権限があるか、ディスクに十分な空き容量があるか確認してください」と表示される。 同アプリで他のメールアカウントでは表示されず、取り込みについても問題はないため、容量に問題はないと思われる。 また別の端末では正しくメールを取り込んでいる。

対処方法を教えてください。

Open 1 32

Unable to log in at server. No matter what I try

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "s… (read more)

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Open 14 96

How to get rid of Caldav- und cardav authentication demand?

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid … (read more)

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid of these annoying messages?

Open 16 55

THUNDERBIRD: I CANNOT RECEIVE MESSAGES FRON POP AFTER CHANGES.

FROM POP TO IMAP CHANGED AFTER I CANNOT RECEIVE MASSAGES. The sent mail folders in the webmail and Thunderbird are synchronized. Account password is correct. My iphone is… (read more)

FROM POP TO IMAP CHANGED AFTER I CANNOT RECEIVE MASSAGES. The sent mail folders in the webmail and Thunderbird are synchronized. Account password is correct. My iphone is received mail messages.

Solved 3 30

When I tried to set up my gmail account manually it couldn't verify password and/or username.

Tried to setup gmail account manually. Couldn't verify username and/or password. Thunderbird just opened a window with an URL in plain text and did nothing. Text of windo… (read more)

Solved 1 28

How can I temporarily disable an email address in Thunderbird on a desktop?

Hi. I have several email accounts & I would like to temporarily disable one of them in my desktop version of Thunderbird email, so that those emails stop coming in. B… (read more)

Hi. I have several email accounts & I would like to temporarily disable one of them in my desktop version of Thunderbird email, so that those emails stop coming in. But I don't want to get rid of it entirely. Is there a way, or can you suggest anything, please? I am running an older version of Thunderbird, 115.18.0esr, as there were some things I didn't like about the newer version. Kind regards, Jo

Solved 5 37

How do I add a outlook account.

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore. But no ma… (read more)

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore.

But no matter what I do, I can't log in to my account. And I am pretty damn sure I got my login correct since I managed to log in to the website and all other devices with it.

And the error message is also seriously amiguous. I just need someone to help me through this..

Solved 3 16