bookmarks, passwords, and add-ons gone

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it … (read more)

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it through the "reset your password" email firefox sent me. After logging in , there is no history of bookmarks, passwords, or add-ons with my account. Does anyone know how i can recover this data?

Asked by Iket1 19 hours ago

Last reply by cor-el 33 minutes ago

Firefox Completely Broken

Hello everyone. I created this account just to ask about this issue. About a week ago, Firefox stopped working. Completely. All pages would come up blank, even my own add… (read more)

Hello everyone. I created this account just to ask about this issue. About a week ago, Firefox stopped working. Completely. All pages would come up blank, even my own add-ons and bookmarks. The settings page was blank as well. I tried refreshing Firefox to no avail. I uninstalled and reinstalled, nothing. I even booted it in Safe Mode, and webpages wouldn't load. What is going on? Help would be greatly appreciated, but keep in mind I have little technical knowledge.

I attached a picture of me trying to load YouTube in Safe Mode.

Asked by BlueBlackWhiteGreen 35 minutes ago

  • Solved

How to disable "Firefox automatically prevented this page from reloading"

How do you disable firefox's automatic redirect prevention? I know you used to be able to find the option under "advanced options" but in firefox 86 I do not see an "adva… (read more)

How do you disable firefox's automatic redirect prevention? I know you used to be able to find the option under "advanced options" but in firefox 86 I do not see an "advanced options" section and searching for the option doesn't bring it up. Firefox 86.0 on windows 10.

Asked by benjamin.chaim94 8 hours ago

Answered by cor-el 58 minutes ago

Thunderbird 78 Mac screen is huge

I have an iMac running Catalina and Thunderbird 78. For some reason when I open my mail, the entire Thunderbird screen is HUGE. I have changed font, but that does nothi… (read more)

I have an iMac running Catalina and Thunderbird 78. For some reason when I open my mail, the entire Thunderbird screen is HUGE. I have changed font, but that does nothing. How can I reduce the size of the whole screen?

Asked by Joemac8 7 hours ago

Last reply by Joemac8 1 hour ago

Missing "Print Preview" on File menu after upgrading to a new laptop

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the n… (read more)

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

Asked by Marilyn J Montgomery 1 day ago

Last reply by mjmontgo 1 hour ago

Mobile app crashs

Im using firefox for a while on desktop and mobile. Desktop Firefox is so stable i dont get any problem but mobile is so buggy. I have 80 tabs now and im getting crash wh… (read more)

Im using firefox for a while on desktop and mobile. Desktop Firefox is so stable i dont get any problem but mobile is so buggy. I have 80 tabs now and im getting crash when closing my tabs. It happened once but solved after update. I got new updste but its still buggy. I shared my crash reports with mozilla. Dont know what to do.

Thank you.

Asked by leonssmat 3 hours ago

Last reply by leonssmat 1 hour ago

  • Solved

Text size and object sizes as displayed in Firefox iOS—Can a user change them with options in the browser?

Simple question: how do I adjust the text siz/font size on web pages displayed by Firefox iOS? It’s usually pretty universal, but I just can’t find the options or the th… (read more)

Simple question: how do I adjust the text siz/font size on web pages displayed by Firefox iOS? It’s usually pretty universal, but I just can’t find the options or the the shortcuts. Thank you all!

Jeff

Asked by BustaRhyme 5 months ago

Answered by OBW47 5 months ago

deletion of Firefox account with email [email address]

Good day Firefox account support how are you this morning I would like to know if you.s could help with the deleting the Firefox account with email address [email address… (read more)

Good day Firefox account support how are you this morning I would like to know if you.s could help with the deleting the Firefox account with email address [email address] as I haven't got access anymore

Asked by donovangregg 12 hours ago

Last reply by Seburo 1 hour ago

Walmart Grocery not showing shopping cart

Hello. I hope someone can help me. For the last 3 or 4 weeks the Walmart grocery site is not working right. For anyone familiar you know that there is a little heart you… (read more)

Hello. I hope someone can help me. For the last 3 or 4 weeks the Walmart grocery site is not working right. For anyone familiar you know that there is a little heart you click on for your favorites, and on the right side of the page is your items currently in your shopping cart. Ok, neither of those is working in Firefox right now. It is working fine in Opera but not Firefox which is my preferred browser. (I was using Opera for a while and one of their updates caused the same issue, they saw it about a week later and it works there now.) I have attempted several restarts with addons disabled. As far as I can remember the only thing that I have changed in about:config was "browser.urlbar.update1" (that has been changed for a long time) ...I went in and changed it back but that made no difference. Does anyone have any ideas? I really dislike having to open a separate browser for 1 site. I have attached a picture showing what I am referring to. Thank you in advance Kathy

Asked by Biscuit 1 hour ago

Last reply by cor-el 1 hour ago

Recommended articles by pocket is not shown on new tabs

I had to refresh my firefox browser. After that on the firefox new tabs page there is no possibility to show recommended articles by pocket any more. I can not fix it. T… (read more)

I had to refresh my firefox browser. After that on the firefox new tabs page there is no possibility to show recommended articles by pocket any more.

I can not fix it. There is no possibility to switch it on in the options -> home settings.

There is not any checkbox for "recommended articles by pocket" any more.

How can I fix this?

Asked by ChristophDKlein 11 hours ago

Last reply by ChristophDKlein 1 hour ago