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When I reinstalled Thunderbird, I got my account back, but the Local Folders were missing. I found where they're hiding on my computer, but I can't figure out how/where to copy and paste that folder so they show up in Thunderbird. Can someone walk me through those last steps, please?

Thanks

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Is it possible to open incoming mails in the same window as the list of e-mails, just like in Google? I get distracted from seeing suddenly my e-mail in another window/tab.

Thank you!!

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

Hello All, I'm new to Thunderbird and here is something I'm wondering about: I created all my accounts and set everything to Unified ... all works fine. All 5 accounts show under "All Folders" ... if it's also checked, but I don't use it usually. In Unified view, however, UNDER the unified folders, my primary account is missing...?!? Again, I'm talking about the account list UNDER the unified folders! ... not the "All Folders" list! (if it's checked) (I usually don't have "All Folders" on)

The drop-down lists of the single unified folders, however, e.g. Inbox, Sent, etc., DO SHOW the primary account! (On a side note: under Drafts only four accounts show ...?)

So, why is the primary account missing in the list UNDER Unified folders ... (there are only four plus "Local Folders") but it is listed in the separate unified folders, if opened..? I hope explained it clear enough.

Please see attachments

BTW, at my home computer, ALL accounts are showing (in Unified view) under the unified folders. Please let me know what I did wrong or if I have to explain it better.

Thanks

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the middle? Trying to configure it exactly like my older one, but can't find the right selections. Had remote help from BestBuy Geek, she only got half of it. The 2nd search bar is there, and tried to take a snap of it but can't get it. It has the threads symbol, the attached symbol, and one other on the left, and at the end of that line is the symbol to select them. She missed that completely. Can anyone tell me what that part is called, and where to make the selections from? (easier if I could show it to you, sorry) As always, Thank you! Stacy

I hope someone can help here. I have used Tbird and FF almost exclusively from release. Thundebird is my only email program and the whole thing is playing up badly at the moment. I can send no emails. Some emails that show in the inbox show a blank screen and can not be deleted. All messages I send come back with an end of message error and SMTP blocked (see attached). This happened a few weeks ago and my email sourse gave me some new settings using port 587 and it worked ok until a few days ago then exactly the same again. They have checked and everyting works ok for them. I then checked with BitDefender to see if they could assist and everything was as expected so I did a complete computr scan with it and it came back with 3 trojan errors all of which were in Thunderbird. So I decided to do a complete delete and reinstall. No matter what I do or what I deleteincluding shutdown after every delete, when I reinstall it comes back with the total and Faulty Thunderbird So I can't start with a clean sheet. Not that I would like to as I have hundreds of contacts an email saves going back many years. Suggestions anyone

I used to troubleshoot when Thunderbird would fail to download new messages by looking at the last successfully downloaded email. But I can't find the error log. I'm pretty sure older versions allowed you to see the error log under Tools. But it isn't there and developer section is not helpful. I have tons of message filters going into folders so it is impossible to identify the last successful email download.

How am I to fix this issue if there is no longer a way to see failed email downloads via the error log?

I wasn't happy with the UI changes burying the menus into the hamburger on the side, but figured I could live with it. Not sure the benefit, maybe it looks cleaner? But removing functionality at the same time is really NOT helpful.

Anyone have any ideas how to find the error log or find the email causing Thunderbird to stop seeing downloadable emails?

Trying to change the color of the unread background and the top header bar. Got the unread message color change to work.

But if I try to change something else, it doesnt work. I dont know how to combine these codes properly.

thunderbird 142 or latest. windows.

I have seen many questions a bit like mine but they all refer to downloading emails. Mine is different: "The folder 'Trash on my@email.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." It now happens on two different email addresses (one is POP one is IMAP). Trash seems otherwise to work and can be deleted. But still this alarm. MAS OS 15.1.1 (24B91) - latest Thunderbird 128.5.2esr (64-bit)

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messages in the Inbox title bar. 'Drafts' and 'Sent' all display correctly, but the 'Inbox' is blank with a grey icon of an envelope and the statement: "No message found". I am an IT novice. I looked on the 'help' pages. I have checked that no filters are set. I have right-clicked on the 'Inbox' title to display the menu with 'properties' at the bottom. I have clicked on that to bring up the dialog box with the "Repair" icon. It shows 'Inbox' in the 'Name' box but I note that the 'Location' box is blank. Presumably it should not be. Presumably it should show either the location of locally stored messages on my hard drive, or the location of the messages on the email server. I am not sure which. I have found the directory on my hard drive where I believe the messages are stored locally. The size of the file suggests to me that they are all there. The periodic 'Checking for new messages' is happening, but nothing is displaying, though a check via webmail shows that new messages are arriving on the server. What should I do to get my Inbox to display correctly? With many thanks, Iain

My most recent update is VERY difficult to understand and use. Is there any other way to ask for help with the endless really simple puzzles that this new TBird brings. I don't get any answers in this forum - or there may be answers but I can't find them. Where do users go to get quick how-to-do-it answers?

I'm having an issue with some of my filters not working. I've checked the several times and they should be set up correctly, but, for some reason, they don't perform their respective actions, even when I press "Run Now".

Also: I recently changed the sorting of my e-mails to be threaded by chain. I like to have all of my most recent e-mails show up at the top, but, within each thread, the most recent e-mail shows at the bottom (see the supposedly-attached image). Is there a way to flip this?

Thank you in advance.

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mozilla Thunderbird Email wants to access your Google Account" demanding that I deny or allow it. Why might this be happening and how do I stop it? This does not occur with other email apps such as Outlook for Windows.

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a tool that is critical for my daily needs.

Trying to send just says "Connected" or "Sending" but never completes. Worked fine before the update which was just in the past hour or so.

Same issues with downloading new email or sending email for all accounts. :(

Anyone else having problems? Ideas?

Thank you!