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Sync not working

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does noth… (read more)

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Asked by Mitchell 3 months ago

Last reply by Sybilla 1 month ago

Passwords not synchronizing (02/2025)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any act… (read more)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any action. I've tried several troubleshooting steps, including removing and readding the device, force stopping the app, clearing cache and data, and manually syncing again, but nothing has worked. It seems like a bug. Any suggestions?

Asked by Ghaith Al-Maliki 2 months ago

Last reply by jonzn4SUSE 2 months ago

Syncing my account

Hi there, I just got a new laptop a few days ago and I signed into my Mozilla account but none of my bookmarks or history is pulling up. Does it take a while? … (read more)

Hi there,

I just got a new laptop a few days ago and I signed into my Mozilla account but none of my bookmarks or history is pulling up. Does it take a while?

Asked by Sylvia Johnson 2 months ago

Last reply by jonzn4SUSE 2 months ago

Missing Passwords

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.… (read more)

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

Asked by mikelaw666 1 week ago

Last reply by jonzn4SUSE 1 week ago

Firefox Sync stuck "Syncing"

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuc… (read more)

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuck at "Syncing..." despite waiting several hours. Quitting Firefox results in a crash window popping up.

There are no files in the weave/logs directory. The weave/failed directory has multiple json files; most almost completely empty. addons.json has an ID, but that's pretty much it.

Deleting the .mozilla directory and starting over yielded no change in behavior.

Any help would be appreciated. Thank you.

Asked by firefox3103 1 week ago

Last reply by jonzn4SUSE 1 week ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 3 months ago

Last reply by TechHorse 3 months ago

  • Solved

Firefox on Android does not sync

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android w… (read more)

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Asked by primski 3 months ago

Answered by primski 3 months ago

Bookmarks not syncing on new device

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmar… (read more)

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Asked by FlightlessChicken 1 week ago

Last reply by jonzn4SUSE 6 days ago

  • Solved

I can't find "Sync" option in firefox v133

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem? I want to rec… (read more)

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem?

I want to recover my bookmarks and passwords

Any solution?

As you can see in the picture

Asked by mdl79711 4 months ago

Answered by jonzn4SUSE 4 months ago

Add-Ons and Open Tabs synchronization is broken in firefox for linux desktops

I've synced all my data (including add-ons, passwords, bookmarks, etc) to my firefox binded account on fedora linux then change my linux distro and re-setup firefox on Ma… (read more)

I've synced all my data (including add-ons, passwords, bookmarks, etc) to my firefox binded account on fedora linux then change my linux distro and re-setup firefox on Manjaro KDE, login and etc

found out that everything synced but my previous add-ons and open tabs are gone for good I've so many opened tabs are my custom add-ons settings on so many add-ons for personal preferences are gone

I've faced this many times but I thought somehow these days firefox might have fixed these issues but i'm so sad that all my important data are gone :(

I'm using firefox only just for sync+privacy for hassle free setup again and again over many devices otherwise i prefer tor for much anonymity and privacy

PLEASE, YOU GUYS CONSIDER WORKING ON SYNCHRONIZATION FEATURES SPECIFICALLY <ADD-ONS> AND <OPEN TABS>

thanks for reading and pl igonre my english errors

Asked by ehhhSenpai 2 months ago

Last reply by ehhhSenpai 2 months ago

  • Solved

Can not login into Firefox Sync on iPad

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from em… (read more)

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from email I end up with the message on screenshot («Something get wrong...»). I was able to successfully log in through web portal but this does not help as I need to look up my Synchronized tabs. I am currently out of home — that's why I can't use QR code...

How to fix this issue?

I am ready to experience several inconveniences due to relatively small user base and undefinancing of development, but gosh, this is really too much.

Asked by Gleb 4 months ago

Answered by Gleb 4 months ago

“No password Found” after Sync between iPhone and iPad

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the p… (read more)

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the password page of the two devices showed “No passwords found”!

Would you please advise how I could retrieve my passwords ? Thank you so much

Asked by KenwongBC 4 months ago

Last reply by jonzn4SUSE 4 months ago

Sync doesnt sync

Hello, I reinstalled win 10 on my pc and Wien i logged back into my account sync is working but no passwords, adds, bookmarks are loaded, so I have the most important qu… (read more)

Hello, I reinstalled win 10 on my pc and Wien i logged back into my account sync is working but no passwords, adds, bookmarks are loaded, so I have the most important question, what am I supposed to do? Thanks

Asked by Juan Sko 4 months ago

Last reply by Juan Sko 4 months ago

firefox not giving me my synced data

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happ… (read more)

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happen to my bookmarks or any of my other synced data.looked through the forums could not find anything that was even similar to my problem

Asked by techpriest35 4 months ago

Last reply by jonzn4SUSE 4 months ago

Sync not working

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've… (read more)

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've eevn tried to manually initiate sync. Did not work.

Asked by Nitin Varma 4 months ago

Last reply by cor-el 4 months ago

Account Sync not working on Current build 135.0

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser. My older phone is currently running 121.0 #201… (read more)

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser.

My older phone is currently running 121.0 #2015991663 and sync works fine.

My primary phone is running the latest version from Gplay store 135.0 #2016070975 and nothing I do can persuade it to sync.

I tried logging out of my Mozilla account on the phone, clearing cache, closing all tabs and restarting the device. It now persistenly says Last synchronised: never

It simply will not sync.

Asked by Stefan_Mac 2 months ago

Last reply by jonzn4SUSE 2 months ago

Sharing tabs between synced devices

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device… (read more)

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device was still signed into my account I signed it out sign it back in from the phone and every time I try to scan the QR code to connect another device from the QR code scanner in the search bar of the Firefox browser it keeps saying that I need to use like another app because it thinks it thinks I'm using the phones camera I'm not quite sure where to go from here

Asked by Darth Bane 4 months ago

Last reply by jonzn4SUSE 4 months ago