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  • Archived

bookmarks and passwords are gone after deleting the app

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks an… (read more)

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks and passwords?

Tried looking through the topics but didn't find an answer

What's the point of having to sign in and make an account if everything going to disappear just because I deleted the app and then reinstall it?

Asked by 1 2 9 months ago

Last reply by Paul 9 months ago

Lost History After OS Upgrade

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so… (read more)

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so two days ago. Now, I found that I do not have under History any of the former sites I not only visited but also had tabs open. What can I do, if anything, to recover them? Under the Add-ons Manager, if this helps, I already had the app Tab Session Manager, but don't know how to use it. Thanks to all in advance who may have made this same upgrade. Many out there are still on Windows 10.

Asked by tightpurchaser 4 months ago

Last reply by tightpurchaser 3 months ago

  • Solved

I'm lost trying to get my bookmarks transferred to my new PC. I thought I had synced, but am lost.

Not sure how to proceed to get my bookmarks moved from my old laptop to my new one. I'm a mainframe guy and often get lost with these PCs. :-) Thanks... Jim … (read more)

Not sure how to proceed to get my bookmarks moved from my old laptop to my new one. I'm a mainframe guy and often get lost with these PCs. :-)

Thanks...

Jim

Asked by jimcool 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

I can't seem to retrieve all of my Firefox bookmarks or passwords on this new laptop. My other one fried

Hi, I can't seem to retrieve all of my Firefox bookmarks or passwords on this new mac laptop. My other (mac) one fried. I thought everything was saved on Firefox. Tried … (read more)

Hi,

I can't seem to retrieve all of my Firefox bookmarks or passwords on this new mac laptop. My other (mac) one fried. I thought everything was saved on Firefox.  Tried to sync from phone (android) too. Therefore, I'm having a hard time logging into certain accounts, which I depend on Firefox for my saved passwords. (evidently that is a thing of the past and I will now write all passwords down in a safe place. Also does anyone know why when I scroll on my mouse I have to scroll up, in order to scroll down, more importantly how can I change it back. This is a new glitch. and I'd rather not get used to it! Please help if you can.

Thank you, techno dummy Noel lol

Asked by Noel Cielo 5 months ago

Answered by Noel Cielo 5 months ago

  • Archived

Unable to configure Firefox on Mac with provisioning profile

I'm trying to configure Firefox on Mac using our MDM. The goal is ultimately to control a bunch of settings, but I'm trying to start simple by just installing the 1Passwo… (read more)

I'm trying to configure Firefox on Mac using our MDM. The goal is ultimately to control a bunch of settings, but I'm trying to start simple by just installing the 1Password extension.

When I deploy this .mobileconfig file, nothing seems to happen to Firefox. I made this by following the example at https://github.com/mozilla/policy-templates/blob/master/mac/org.mozilla.firefox.plist but it doesn't seem to work and I am not sure how to debug.

<plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadContent</key> <dict> <key>org.mozilla.firefox</key> <dict> <key>Forced</key> <array> <dict> <key>EnterprisePoliciesEnabled</key> <true/> <key>Extensions</key> <dict> <key>Install</key> <array> <string>https://addons.mozilla.org/firefox/downloads/latest/1password-x-password-manager/latest.xpi</string> </array> </dict> <key>PasswordManagerEnabled</key> <false/> <key>ExtensionUpdate</key> <true/> </dict> </array> </dict> </dict> <key>PayloadEnabled</key> <true/> <key>PayloadIdentifier</key> <string>e441f671-148a-4039-a45d-12514e6d92b2</string> <key>PayloadType</key> <string>com.apple.ManagedClient.preferences</string> <key>PayloadUUID</key> <string>e441f671-148a-4039-a45d-12514e6d92b2</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </array> <key>PayloadDescription</key> <string>Installs the 1Password Firefox extension for ease of use.</string> <key>PayloadDisplayName</key> <string>1Password Firefox Extension</string> <key>PayloadIdentifier</key> <string>77dc9f8b-aaee-4f91-93ba-30b81cc6a31b</string> <key>PayloadOrganization</key> <string>Exogee</string> <key>PayloadRemovalDisallowed</key> <true/> <key>PayloadScope</key> <string>System</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>77dc9f8b-aaee-4f91-93ba-30b81cc6a31b</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </plist>

Asked by Kevin Brown 1 year ago

Last reply by Kevin Brown 1 year ago

  • Archived

Saving FIrefox

I have to do a clean install of Windows, how do I save all my firefox bookmarks and passwords as well as Thunderbird addresses and any other info I might want to import … (read more)

I have to do a clean install of Windows, how do I save all my firefox bookmarks and passwords as well as Thunderbird addresses and any other info I might want to import back into Firefox and Thunderbird once I've installed windows again.

Asked by rharder122 9 months ago

Last reply by rharder122 9 months ago

  • Archived

Can I get my Firefox Browser profile back? i.e. favorites, extensions and configuration

I've been trying to get this computer to work. The last time a clean install was done a few days ago Firefox immediately remembered my favorites, extensions (or one impor… (read more)

I've been trying to get this computer to work. The last time a clean install was done a few days ago Firefox immediately remembered my favorites, extensions (or one important one of them) and the configuration of the browser.

Thanks for your Help


p.s. I sense there are changes at firefox. is there something I should know?

Asked by brucewhain 9 months ago

Last reply by Denys 9 months ago

  • Archived

homepage shortcuts always changing including number of rows showing

Hi all -- I have to admit that I am pretty frustrated after Firefox instituted the change to how shortcuts on the homepage operate a year or two ago. They used to be so r… (read more)

Hi all -- I have to admit that I am pretty frustrated after Firefox instituted the change to how shortcuts on the homepage operate a year or two ago. They used to be so reliable. Now frequently accessed websites are often missing or there's one row instead of two (despite being set to two obviously).

This is such a basic and important feature. It would be nice if things returned to working flawlessly.

Asked by jasonsz 1 year ago

Last reply by jasonsz 1 year ago

  • Archived

Passwords are no longer syncing between devices in Mozilla sync account.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords fo… (read more)

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Asked by snowwcat 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

lost bookmarks

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has … (read more)

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

Asked by GHABERSTROH 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can't download synced bookmarks to Firefox on a new Windows 11 computer

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the … (read more)

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

  1. 1: Is it possible to get my old bookmarks from the cloud?
  1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Asked by Mark 1 year ago

Answered by Paul 1 year ago

  • Archived

Moving Profile from old computer to new crashes FF

Hi, I want to move my FF profile(bookmarks, passwords, login in's, CC info, preferences, etc) from my old computer to my new computer. I did a quick google search and f… (read more)

Hi, I want to move my FF profile(bookmarks, passwords, login in's, CC info, preferences, etc) from my old computer to my new computer. I did a quick google search and found all I have to do is it copy the Appdata/roaming/mozilla/profile directory to the new computer. I had closed FF on the old system before I copied it to a USB drive. On the new computer I installed FF. opened it, closed it, copied the file/directory to the new system. There were already to profile subdirectories present. I just added mine. Now FF crashes. I can't have both computers on at the same time so I do not think 'Sync' will work. What did I do wrong? Any help would be appreciated.

Asked by KLund1100 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

CONTINUING ERROR WHEN USING GOOGLE MAIL

I'm not sure I have the right topic as I didn't see what I will try to say. The problem is when I send an email (googlemail), I cannot insert a photo/picture in the email… (read more)

I'm not sure I have the right topic as I didn't see what I will try to say. The problem is when I send an email (googlemail), I cannot insert a photo/picture in the email. The only thing I can do is attach which I do but want it inserted too. This only started happening about 2 weeks ago. It is now to the point where I have to use another browser to get it to work as it should. Any ideas why?

Asked by Elaine M 1 year ago

Last reply by Wayne Mery 10 months ago