Showing questions tagged:

Remember log-in email but not saving passwords

Hello All, just switched to Firefox and like it a lot. However, one thing I cannot figure out ... how to make it remember log-in email or username, but NOT saving any pas… (read more)

Hello All, just switched to Firefox and like it a lot. However, one thing I cannot figure out ... how to make it remember log-in email or username, but NOT saving any passwords. I googled and many answers are outdated (2014) ... non made a change anyways. - Unchecked "Delete Cookies when Firefox closes" - Under Passwords: I unchecked "Ask To Save Passwords" - Under Autofill: "Save and Fill Addresses" - Checked - I added my entire mailing address and email in "Save Addresses" - "Save and Fill Payment Methods" - Unchecked - Under History: "Remember Browsing and Download History" and "Remember Search and Form History" ...

  both checked.

These settings seam to be most logical for what I want but it still does not work. What I'm talking about is, e.g., when I sign in to Amazon I'm expecting to already see my email or at least after typing the first letter. That's how it was in the previous browser. (FYI: required password field/sign-in is replaced by Windows pin)

What am I doing wrong? Please advise.

Thanks

Archived 3 163

Primary login issues with retrieving passwords

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to … (read more)

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to do so. That worked, which verifies I had the correct password to begin with.

I then updated the browser to the latest version. When I type in the new password on startup of Firefox it works fine to reopen all the old tabs.

However when I go to look at any of the saved website passwords, the problem reoccurs again. I type in the new password but the box shakes, refusing it.

How can it be that the primary password lets me in fine when starting up Firefox, yet I get the shaking login box when I try to look at any saved website passwords? Surely if the primary password works for one it should work for the other?

Thank you, Shane

Open 3 45

Will resetting Primary Password wipe the storage on synced devices as well?

I have forgotten my Primary Password for Firefox on my PC. I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-… (read more)

I have forgotten my Primary Password for Firefox on my PC.

I found the solution to reset it at: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it It explains that the stored data will be lost, which is fine. I made a recent backup (~99%).

But it does not say what will happen to connected devices (phone) using sync on the same account.

Will the emptied local storage on PC repopulate the data from the phone? Or will the phone sync with the empty storage on the PAC with as a result an empty storage on the phone as well.

Archived 3 274

New Password Requirement to open Firefox

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do. … (read more)

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do.

STOP THIS MADNESS

Archived 3 213

Firefox asking primary password at startup when sync not enabled

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary passwo… (read more)

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary password request twice Firefox behaves normally. It does this even after I disable extensions and it does it when I start Firefox in troubleshooting safe mode. My other computer is not doing this.

Archived 3 181

Can't get into Laptop Mozilla

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when ent… (read more)

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when enter it.

Since Laptop Firefox doesn't recognize my Primary Password, I am unable to log into any websites *on my Laptop*. Even if I enter the user name & password manually (vs. trying to use the saved passwords), the Laptop Firefox just asks for the Primary Password.

I am able to access my Firefox account on my Desktop PC and my phone. All three of the devices (laptop, phone, desktop) were being synced, but I turned off the sync when this problem began.

I have read on the Mozilla site that if I have forgotten the Primary Password, then I can "reset" it, however this means I will lose all of my user names and passwords.

I have also read that if I have forgotten my *Account Password*, then I can use my Recovery Key to reset it. >>Can I use my Recovery Key to reset the Laptop Firefox *Primary Password* without loss of data?

I found the place to reset the Laptop Primary Password, but did not click it because I was afraid everything would be deleted when I clicked "Reset".

>>If my Recovery Key cannot help me reset the Laptop Primary Passwor, does that mean I will lose the user names/passwords for the entire account across all of my other devices (phone, desktop PC)

>>If I Uninstall/Reinstall the Laptop Firefox App, would that eliminate the Laptop Primary Password requirement? In other words, if I did a fresh reinstall of the Firefox app on my Laptop, & then tried to log into my Laptop Firefox account, would it still ask for Primary Password?

Thank you for reading all of this. Kristin

Solved 2 183

after windows reinstall no password

I had ore format windows 10 and s stupidly used ;last pass for all password that can not get into now either. I do not remember my firefox password t and can not g… (read more)

I had ore format windows 10 and s stupidly used ;last pass for all password that can not get into now either. I do not remember my firefox password t and can not get it because i do not have y email either. what can i do to log in to Firefox with out email or password p lease help Thank you to all who answer and can help Mary

Archived 2 36

concern for "always available" p. w. loading

my mobile app seems to always have the p. w. & log. ins available where as my desktop will pop-up asks me to at least once "sign. in" .. I believe they are synced ..… (read more)

my mobile app seems to always have the p. w. & log. ins available where as my desktop will pop-up asks me to at least once "sign. in" .. I believe they are synced .. am concerned for a phone gran & aitomatically having P.W. access to my sites .. am I missing a setting?

Open 2 36

I am being asked for my PIN to Firefox and I don't know what that is

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft … (read more)

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

Solved Archived 2 328

Why is a little black box showing up every few minutes asking me to sign into Mozilla. It just started doing this recently. How do I get rid of it?

Why is a little black box showing up every few minutes asking me to sign into Mozilla. It just started doing this recently. How do I get rid of it? It says to use my main… (read more)

Why is a little black box showing up every few minutes asking me to sign into Mozilla. It just started doing this recently. How do I get rid of it? It says to use my main password which I assume is the one I use to access my computer. It doesn't work. When I hit cancel it goes away, but pops up a few minutes later. It is very annoying.

Open 2 18

Finding PIN to access passwords stored on Firefox.

I used to access the passwords and addresses stored on Firefox by putting in my Primary Password. But now it keeps asking me for a PIN. I can't sign in to Firefox to ge… (read more)

I used to access the passwords and addresses stored on Firefox by putting in my Primary Password. But now it keeps asking me for a PIN. I can't sign in to Firefox to get the PIN because Plusnet closed down our email account without telling us, so my old email address is no longer valid.. We now use Gmail. But I can't change my email address on Firefox as it wants to send the link to my old email address, which no longer exists.. I have a secondary email address on my account, but it goes to my phone, and I don't do emails on my phone. I tried to change it, but to do so, Mozilla want to send a link (or maybe a pass number) to my old primary email address, which no longer exists.

What can I do?

If you are going to email me, please use my new email address: DougRoss70@Gmail.com Do NOT try to email me at my old email address:

Open 2 64

Cannot Recall Master Password

It has been some time since I've used my Mozilla browser and cannot recall what I would have set my master password as. I have tried every password I would have used to n… (read more)

It has been some time since I've used my Mozilla browser and cannot recall what I would have set my master password as. I have tried every password I would have used to no avail. I tried the account recovery with my gmail.com email, but the error message that I keep reaching says that I need the account I would've signed up with? If I enter a completely not related email, I get the proper message that there is no account associated. Being how long it has been, it's not a serious issue to even have access to old credentials, I definitely just want to access my account.

Thank you!

Solved Archived 2 119

Firefox asks for password when I go to Amazon

I do not have a password to use Firefox, and of course Amazon.com does not require a password unless I sign into my account. However, whenever I go to Amazon, a popup ask… (read more)

I do not have a password to use Firefox, and of course Amazon.com does not require a password unless I sign into my account. However, whenever I go to Amazon, a popup asks me for a password, saying that the request comes from Firefox. If I dismiss the popup, I can continue undisturbed with Amazon. I do not find this behavior with other Web sites, so I'm skeptical it's an overall Firefox setting or anything to do with my devices. Not that I can think of my mouse and backup drive as caring about security. Any thoughts?

Archived 2 109

Somehow, I think a passkey or passcode has been created on my laptop

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passw… (read more)

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passwords are visible in Firefox except for the passkey which I can't seem to delete. I need to either see it or delete it. Also, it won't do any good to send a response to the e-mail linked to Mozilla. I had to create a new temporary account to try to get MS to restore my hotmail.com account. The storing of Passwords by Firefox is not helpful to me & I do not want it & need to turn it off. Thanks for help in this multilayered mess of software I'm using.

Archived 2 155