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  • Archived

PDF not working

How do I get the PDF viewer to work again? For years I have used the setting "save" to automatically download. Now I am unable to view them without going in and changing … (read more)

How do I get the PDF viewer to work again? For years I have used the setting "save" to automatically download. Now I am unable to view them without going in and changing the settings to "open in firefox". I would like to continue to use the save setting without having to constantly change this back and forth. When I click to open the file, all it does it grey out.

Asked by jason164 11 months ago

Last reply by markwarner22 11 months ago

Turn off automatic PDF embedding

Hi all, I remember in older versions of Firefox (within the past 6 months) that pdfs embedded in a page would be a hyperlink that you had to click which would open in ano… (read more)

Hi all, I remember in older versions of Firefox (within the past 6 months) that pdfs embedded in a page would be a hyperlink that you had to click which would open in another tab. Now pdfs automatically open which is very annoying as it makes it difficult to read, while I found a way to open it in another tab I was wondering if there is a setting I can disable so I can just click on a hyperlink.

Thanks in advance

Asked by lachlananon 4 months ago

Last reply by hellosct1 4 months ago

open downloaded pdf from "download tab" in new tab always

open downloaded pdf from "download tab" in new tab always. Opening in the same last tab, destroys the opened tab which often not support back option e. g. Banking website… (read more)

open downloaded pdf from "download tab" in new tab always. Opening in the same last tab, destroys the opened tab which often not support back option e. g. Banking websites.

Pls give option of new tab opening of downloaded files.

Asked by Suraj's Mozilla 4 months ago

Last reply by George Kitsoukakis 4 months ago

Firefox built-in PDF viewer stuck in light mode when privacy.resistFingerprinting is enabled

Hi everyone, After enabling `privacy.resistFingerprinting = true` in `about:config`, I noticed that Firefox’s built-in PDF viewer (`pdf.js`) is always displayed in **lig… (read more)

Hi everyone,

After enabling `privacy.resistFingerprinting = true` in `about:config`, I noticed that Firefox’s built-in PDF viewer (`pdf.js`) is always displayed in **light mode**, even though my system and browser themes are both dark.

I understand that RFP forces `prefers-color-scheme: light` to prevent fingerprinting, but this also affects internal components like the PDF reader. Unfortunately, the PDF viewer doesn’t provide a manual dark mode toggle.

Is there any **official or safe workaround** that allows keeping RFP enabled while still having the PDF viewer use dark colors?

Thanks!

Asked by Xinyue Wang 4 months ago

Last reply by Paul 4 months ago

PDF files

I closed a PDF file but can not move it to another folder. Windows says it is open in firefox. I closed firefox and it still says it is open in firefox. I even restarted … (read more)

I closed a PDF file but can not move it to another folder. Windows says it is open in firefox. I closed firefox and it still says it is open in firefox. I even restarted windows and it still says it is open in firefox. How do I get firefox to close and release the file?

Asked by Office on Travis 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

PDF Only Allows Page View - No Scrolling

Certain PDFs only allow page view when opened in Firefox. When opened with other PDF viewing software or browsers (Microsoft Edge, Adobe Acrobat, Google Chrome), these PD… (read more)

Certain PDFs only allow page view when opened in Firefox. When opened with other PDF viewing software or browsers (Microsoft Edge, Adobe Acrobat, Google Chrome), these PDFs allow continuous scrolling. I don't have this issue for most PDFs.

I've tried fixing the problem by editing the PDF settings in Adobe Acrobat but to no avail. When combining a PDF that works fine with a PDF that doesn't allow continuous scrolling in Firefox, it seems to take on the settings of not allowing continuous scrolling.

Examples (these link to documents from a Florida public document database): Example 1 (made with Power PDF Create) Example 2 (made with Adobe PDF Library): https://depedms.dep.state.fl.us:443/Oculus/servlet/shell?command=getEntity&[guid=5.506115.1]&[profile=Cleanup_Remediation]

Edit: Firefox 145.0.2, Windows 11

Asked by ThisBearLovesEarth 2 months ago

Last reply by ThisBearLovesEarth 2 months ago

  • Archived

Firefox App IOS IPAD and IPHONE / SAVE PDF

Hello I have found the IOS App permit now to Save PDF in a better way Thank you so much for this I have found also the Link : https://support.mozilla.org/en-US/k… (read more)

Hello

I have found the IOS App permit now to Save PDF in a better way Thank you so much for this

I have found also the Link : https://support.mozilla.org/en-US/kb/save-web-pages-pdfs-firefox-ios

Is Showing a way to save the PDF but probably should be update now

Thanks for your help Loic Coupel

Asked by loic8 1 year ago

Last reply by loic8 1 year ago

  • Archived

PERSISTENT FIREFOX POP-UP

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil s… (read more)

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil scanning a document. Below the cartoon it states "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." The pop-up blocks half the view of the document and cannot be minimized or closed. It also prevents accessing (it hides) the "print" option if I want to print/save the page. I have WINDOWS 11 and have looked online for solutions to this problem which always produces the same suggestion: "go to 'settings', click 'privacy & security', check 'block pop-ups', click 'OK'", all of which I've done. I now limit my use of Firefox to streaming videos via amazon, and use Chrome or Edge for anything else I need to do, but I assume Firefox would not be happy to know of the aggravation their browser is causing, forcing users to go elsewhere (or am I the only person having this problem). Thank you in advance for any new suggestions.

Asked by Valerie Knapp 12 months ago

Last reply by markwarner22 12 months ago

Is it possible to use the pdf highlight tool without having the large popup?

I frequently use the firefox pdf viewer and greatly appreciate it. However when I use the highlight tool the large popup is distracting and covers up some of the contents… (read more)

I frequently use the firefox pdf viewer and greatly appreciate it. However when I use the highlight tool the large popup is distracting and covers up some of the contents on the page. Is it possible to have the tool selected and use it without having the popup being constantly open. See attached image

Asked by nilsjuto 2 months ago

Last reply by Agent virtuel 2 months ago

  • Archived

can no longer view pdf

Hello, Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you le… (read more)

Hello,

Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you let me know if there is a new setting that requires activation or if there has been a change. I have attached an image for you to see that it does not load.

Thank you

Tracy

Asked by smudge_tac 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Free PDF reader

Hi, would I be able to get a free PDF reader? I have few items on my computer face and I can not open a PDF say of one of my laminating machine. do Firefox or Mozell have… (read more)

Hi, would I be able to get a free PDF reader? I have few items on my computer face and I can not open a PDF say of one of my laminating machine. do Firefox or Mozell have a PDF reader I can download for free?

Bob Robertson

Asked by Bob Robertson 8 months ago

Last reply by TyDraniu 8 months ago

  • Archived

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (read more)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Asked by diane43 11 months ago

Last reply by jonzn4SUSE 11 months ago