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help me

I stupidly deleted Thunderbird and now i lost my addresses ad not sure i can get them back can someone remote and help me with it see this but too complicated for me… (read more)

I stupidly deleted Thunderbird and now i lost my addresses ad not sure i can get them back can someone remote and help me with it see this but too complicated for me for me i had a guy from Just answers do it he made a test profile and it took up of space and i saww all sorts of profiles so i thoughtit would work removing it but it did not i removed and lost all profiles

had to totally  uninstall and reinstall  and now  i an not  get it back

Asked by Mary 1 year ago

Last reply by david 1 year ago

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Thunderbird V115.3.3 - problems with portableapps after troubleshoot mode

My Thunderbird V115.3.3 locked up today and after 5 different tries, I used the safemode option. When I exited safemode, (1) my calendar is missing, (2) the hamburger me… (read more)

My Thunderbird V115.3.3 locked up today and after 5 different tries, I used the safemode option. When I exited safemode, (1) my calendar is missing, (2) the hamburger menu does not work, (3) can't install any add-ons, (4) Settings does not work (but account settings does), (5) mail toolbar is missing, (6) profile manager does not work plus other things

How do I get things working again.

I need to mention I using the Portable version of TB V115.3.3.

Thanks

Craig

Asked by Craig 2 years ago

Answered by Craig 1 year ago

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Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 year ago

Last reply by cor-el 1 year ago

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Backing up profiles in 157.7.0 and restore o another computer

Made a mistake and installed 157.7.0 on Linux Now cannot backup/restore to another computer so cannot use that computer. Old Profile used to be in .thunderbird folder … (read more)

Made a mistake and installed 157.7.0 on Linux

Now cannot backup/restore to another computer so cannot use that computer.

Old Profile used to be in .thunderbird folder - easy!

Now profile seems to be in /home/oem/snap/thunderbird/common/.thunderbird/26pphmrb.default

This does not contain all emails especially for pop3 and anything after Nov 23. It does not work

Q's

Best way to fix? Can I force it TBird to read the .thunderbird in home directory? Can I install an older version of TBird easily? Is there some other way to restore the profile and clone another computer?

Asked by marksmail2 1 year ago

Answered by marksmail2 1 year ago

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Changing hosted email providers

I currently have Thunderbird(TB) using POP with a hosted email provider(HEP) with my own DNS. I am going to transfer to a different HEP where I am told I can keep my cur… (read more)

I currently have Thunderbird(TB) using POP with a hosted email provider(HEP) with my own DNS. I am going to transfer to a different HEP where I am told I can keep my current mail address/name . Is it possible for me to continue using my current folders after I transfer? My searches have come up with various responses for an IMAP setup but I haven't been able to find anything for my POP setup. Could someone help me with this please?

Asked by dobrphi 2 years ago

Answered by dobrphi 1 year ago

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Hotmail through Firefox breaks my network card

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I o… (read more)

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

Asked by M Donaldson 1 year ago

Answered by zeroknight 1 year ago

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cox to yahoo instructions

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox … (read more)

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Asked by OldBob2 1 year ago

Last reply by OldBob2 1 year ago

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Gmail and Google search not loading in Firefox browser on Windows 10 desktop PC

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the w… (read more)

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Asked by Ferrara 1 year ago

Last reply by pnosko74 1 year ago

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Account headers scrambled, inbox emails invisible

Hi I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile. This morning on startup, all accounts and folders were gone and … (read more)

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

Asked by jfdi 1 year ago

Answered by jfdi 1 year ago

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Min/Max/Close box in right top corner is a black box in v31.0

Just updated to Thunderbird 31.0. The area where min/max/close symbols normally appear in upper right corner of the inbox screen is a black rectangle and I can't see the… (read more)

Just updated to Thunderbird 31.0. The area where min/max/close symbols normally appear in upper right corner of the inbox screen is a black rectangle and I can't see the 3 symbols that should be there.

If I click where the symbols are supposed to be, I get the desired response, eg it minimizes, maximizes or closes TB so the symbols are there and functional, but probably displayed in black on black background. This wasn't an issue with previous version before this latest update.

Any way to fix this?

Using Win 7 Pro SP1, fully up-to-date.

Thanks!

Asked by Hero1318 11 years ago

Last reply by scifihi 11 years ago

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links in RSS feeds no longer open in browser (MS Edge)

Just updated T/B and restarted. Links contained in RSS feeds no longer open automatically in my default browser. Tried all of the suggested fixes - checked default browse… (read more)

Just updated T/B and restarted. Links contained in RSS feeds no longer open automatically in my default browser. Tried all of the suggested fixes - checked default browser, checked add-ons in safe mode, checked tools/options content type (no HTTP or HTTPS), & one other (I can't remember now but it didn't work). All I can do is copy the link in the RSS feed and paste into browser - which is a pain. Help pls.

Asked by MikeP888 8 years ago

Last reply by user1121639 8 years ago

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Delete contacts in address book

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associa… (read more)

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associated with DMV...just for my own email it has saved 7 versions and or affiliations. I want to clean up and remove the excess, inaccurate email addresses that keep auto filling my emails and reduce the constant annoyance. Can someone help me? I'm so grateful for any help.

Asked by Lynn Quan 2 years ago

Last reply by Matt 1 year ago

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send e-mail

I am unable to send an e-mail. I can compose an e-mail but the SEND button is not visible. What do I do?

Asked by gnagel 1 year ago

Last reply by david 1 year ago

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THUNDERBIRD/changing an POP3 account into IMAP

Hello, I'm Christian. I am still facing issues changing my Thunderbird into an IMAP account, for following reasons: -exporting the existing is OK -creating the IMAP acco… (read more)

Hello, I'm Christian. I am still facing issues changing my Thunderbird into an IMAP account, for following reasons: -exporting the existing is OK -creating the IMAP account is OK -Reimporting the messages from previous POP3 account difficult, because: -when using the import fonction, a local folder is being created with a directory three that looks liked the previous Dir structure I had previously. But transfering the folder and files proves difficult, the copy/paste function does not work properly so I can't just click and drag. My thunderbird folder is approx. 20g, could that be the reason? Furthermore, I cannot delete the previous POP3 account or the local folders. Any idea why? I actually do have a thunderbird account (POP3) comprises of 4 differents email addresses, I can delete 3, but not the last one as it appears to be the default one. Thanks a lot for your support, much appreciated. Christian

Asked by christian.grau 1 year ago

Last reply by christian.grau 1 year ago

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Microsoft ending support for third-party email apps from 16 September

Hi, I've received the email below from Microsoft today. I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communicat… (read more)

Hi, I've received the email below from Microsoft today.

I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communications on one or more of my accounts can be important.

Will Thunderbird mail still function in the same way from 16th September?

I apologise if this question has been answered somewhere else. I searched but could not find it.


"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

Asked by chattome 1 year ago

Answered by sfhowes 1 year ago