Showing questions tagged:

Firefox Android/Lockwise - can't remove saved passwords

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are s… (read more)

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are still in FF & Lockwise. Tell me then, why sync works between Win clients but Android client ignores deletion of passwords?

Archived 5 300

Anyone else having trouble logging into Chase's Web site?

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem. My siste… (read more)

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem.

My sister was having no problem logging into Chase with her 8th gen iPad until about a week ago (my apologies, I don't know the exact day). She tried to log in, and the Web site took her to the system requirements page.

The weird thing is, her system was fine according to their list. But she updated to the latest iOS (18-something) and then the latest Firefox for iOS 129.0.1 (she doesn't like .0 versions and always waits for .0.1).

She got the same error.

Chase insists that the problem is hers. Personally, I don't trust a corporation that big farther than I can throw their combined offices on the planet. Is anyone else getting this problem?

Again, I am not looking for a fix at the moment, just looking to find out if the problem really is in her set.

Thank you.

Archived 5 155

Stuck in Desktop Mode

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Andro… (read more)

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Archived 5 224

Firefox Android (132.0.2 & 133.0b8) regularly hang after changing to another app and then returning to Firefox

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003 This hang is not consistent. I have been switching back and forth to get details for this thread with no … (read more)

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003

This hang is not consistent. I have been switching back and forth to get details for this thread with no issue. But very frequently when I have switched away from Firefox to another app and then returned to Firefox the app has completely frozen. I can see everything clearly but can do nothing at all (neither the web page or Firefox). I haven't yet identified a pattern.

132.0.2 has Relay and CashRewards installed. 133.0b8 is vanilla.

I'm using gesture controls on HyperOS to switch apps.

No issues with any other apps.

Is this where I report such things?

Solved Archived 5 607

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (read more)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Archived 5 150

enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Archived 5 321

Youtube thumbnails issue on Firefox For Android

I tried to use youtube thumbnails like adding a layer on thumbnails, and changing the youtube logo... Suddenly it doesn't work, tried combinations from DOM to everything.… (read more)

I tried to use youtube thumbnails like adding a layer on thumbnails, and changing the youtube logo... Suddenly it doesn't work, tried combinations from DOM to everything. As currently expected, you can see the PC version on https://github.com/Omarplayz233/pearify-firefox

Archived 5 113

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not starting.… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Locked Archived 5 232

Volume dips down at the start of anything with sound - YouTube videos, MP3s, etc.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s em… (read more)

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

Solved Archived 5 121

San Francisco Chronicle e-paper does not display correctly in FF for Android, and often other browsers. Some pages will not scroll below the initial window, but when page is clicked and opened, then closed, the page may display correctly. Very annoying.

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them. … (read more)

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them.

Archived 5 117

"Open links in apps" does not work

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps install… (read more)

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps installed on the device instead of viewing them in the mobile version of the website in the browser. I assume that Firefox has the same functionality called "Open links in apps" in the settings, but I tried all the available options and neither YouTube or Reddit links are automatically opened in their respective apps, nor is there a button anywhere to force them to open in the apps. Am I doing or assuming something wrong, or is this a bug?

Locked Archived 4 347

YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Archived 4 254

Secure site "Connection is not secure"

Hi, I have a custom site on my ISP's webspace that can be access via an https:// link. Firefox for Android (129.0.2) on my new phone (Samsung a35, Android 14) says that i… (read more)

Hi,

I have a custom site on my ISP's webspace that can be access via an https:// link. Firefox for Android (129.0.2) on my new phone (Samsung a35, Android 14) says that it's not secure, which means I frequently have to go though the not secure>advanced>accept risk process.

The problem is that this is literally the only browser instance I have that thinks it isn't secure. Chrome, on the same device, says it is, Firefox for Android thinks it is on two other devices. Firefox for Windows thinks it is. I can find no other browser on any device or platform that thinks there is any problem.

Any hep appreciated.

Archived 4 233

Sound Problem in Cambridge Dictionary

Hello all, I am using Cambridge Dictionary regularly. In that site, when I try to listen how a word is spelled in the US, the last part of the word is not spelled. For ex… (read more)

Hello all,

I am using Cambridge Dictionary regularly. In that site, when I try to listen how a word is spelled in the US, the last part of the word is not spelled. For example, I am trying to learn how to say " strut ", in the UK version, I hear it completely. But for the US version, I hear "stru" with no t sound. This happens for each word and this problem only occurs in Mozilla Firefox both in Android and on Windows. Is there a way to solve this or I will completely stop using Firefox as I need to use this dictionary very regularly.

Archived 4 230

app data

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Andro… (read more)

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Solved Archived 4 212

Firefox randomly switches to dark mode (Fennec for Android)

Sometimes I use the browser while the system is in dark mode. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly. Then I use… (read more)

  1. Sometimes I use the browser while the system is in dark mode.
  2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
  3. Then I use it in light mode for a little more.
  4. Then some time passes (maybe a few hours), I don't use FF during that time.
  5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
  6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
  7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

Archived 4 260

Language

For many weeks now whenever I go online, I have used Firefox for years and years, from my home page at Google to every website I search the language comes in as Danish. I… (read more)

For many weeks now whenever I go online, I have used Firefox for years and years, from my home page at Google to every website I search the language comes in as Danish. I speak and read only English. Regardless what I have researched, changed, updated, and un-installed the language starts as Danish and forces me to translate to English. Thus is ridiculous! Never have I had this problem until recently and I truly do not appreciate the extra time I must take to translate or perform the functions listed above which lists waste my time and makes me really think about my years of using Firefox. Why is this? Why does it not stay fixed? What does Firefox need to do to correct thus permanently? Why should I remain a customer if Firefox can't or won't fix this problem?

Steven Phelps [edited address, phone# and email address from public community forum]

Archived 4 134