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How to remove shortcuts from the Firefox address bar

How do I remove a shortcut from the Firefox address bar? I understand that I can "uncheck search, address bar, and shortcuts" in Firefox settings, but I think this just h… (read more)

How do I remove a shortcut from the Firefox address bar? I understand that I can "uncheck search, address bar, and shortcuts" in Firefox settings, but I think this just hides them, so I wanted to solve the problem fundamentally and asked for advice. Please tell me how to completely remove shortcut URLs from the address bar.

Asked by sweet0670 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

Old ctrl+tab behaviour (with instaswitch without any pop ups with manual enter actions)

https://support.mozilla.org/en-US/questions/1248171 I saw bunch of threads which suggest to enable "ctrl+tab cycles through tabs in recently used order". It does what I n… (read more)

https://support.mozilla.org/en-US/questions/1248171

I saw bunch of threads which suggest to enable "ctrl+tab cycles through tabs in recently used order". It does what I need, but in previous versions I used to press only ctrl+tab. While I was holding ctrl I could iterate over tabs via tab key. After releasing ctrl selected tab was chosen

It differs with current behavior where you press ctrl+tab and after releasing all keys pop up with tabs is still be viewed and you need manual action with space/enter/mouse click to open selected tab

Is there any way to use only ctrl+tab without any manual actions required like it was back in the days where after releasing the control key selected tab is opened?

Asked by Andrei Kiselev 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Limiting Forefox processes does ot work - loads of processes still running.

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 proces… (read more)

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 processes running straightaway before even using the browser. I closed it down and have started it again and now there are 11 processes running with just one tab open. Firefox(9044) Utility(7552) JavaScript oracle Network (15912) Data Decoder (11364) GPU (18744) About pages (12536) Preloaded new tab Extensions (20544) Preallocated (16132) Preallocated (13780) Preallocated (16044)

The problem repeats on three different computers which are not infected with malware. One computer with slightly less RAM I now cant even use Firefox at all (though all other browsers work fine) because the tabs constantly crash due to the high number of processes. Is there any way to set the process limit low in a way that Firefox actually responds to?

Asked by M R 6 months ago

Last reply by TyDraniu 6 months ago

  • Solved

Colors bleeding through

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well. I don't t… (read more)

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well.

I don't think it's an Acer issue but I am only running Win 11 on the two Acer machines. If I open a web page with colored graphics or pictures and then drop down a menu of the browser (bookmarks, etc.) the colors of the graphics bleed through. It's annoying and somewhat obstructive. It does not occur if a window from a different app is opened on top of the browser window no matter how bright the colors are.

I attached a few edited screenshots to show the issue. The edits are only to cover personal information etc.

The issue seems to be color saturation and does not occur on my other Win 10 machines or in other browsers. Not even the same version Firefox on the Win 10 machines.

Is there a way to increase the opacity of the drop downs or lower the color saturation in the Firefox browser?

Asked by Rich Caladie 5 months ago

Answered by TyDraniu 5 months ago

Synching across several devices

Hello All - Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy … (read more)

Hello All -

Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy up my bookmarks, deleting many of them, on my main machine and then have all the other devices Synch to that list only?

I have tried deleting ALL the bookmarks on the "subsidiary" devices and then synched them but that didn't work. I think I'm asking whether one device can be made the "master" for all the others to Synch to that one and none of the others.

Hope that's reasonably clear.

Thanks,

Ian.

Asked by Ian 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Asked by NJTW 5 months ago

Answered by jbr 5 months ago

  • Archived

Firefox Multiple profile

Hello everyone, I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was able… (read more)

Hello everyone,

I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was able to use multiple Firefox profiles at the same time—similar to how Chrome handles profiles.

On the old setup, when I clicked the three-line (menu) button, I could see my second profile there and switch between profiles with just one click. After installing Firefox on my new laptop, I can’t find that option anymore.

I know some of you might suggest using about:profiles to switch profiles. Yes, I’m aware of that method, but I find it inconvenient because I’d have to type about:profiles every time, which is a bit of a time waste for me. I really want the same quick-switch option I had before.

How can I get that functionality back? Any help or suggestions would be greatly appreciated!

I’m already using the latest version (142.0.1, 64-bit).

Thanks

Asked by xiv 6 months ago

Last reply by xiv 6 months ago

  • Solved

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Asked by Gene Minor 5 months ago

Answered by Denys 4 months ago

  • Archived

Opt out of AI completely

Is there a way to completely opt out of having AI in my browser? I find recent implementations of AI in Firefox quite frankly disgusting. I don't want to see it, I don't … (read more)

Is there a way to completely opt out of having AI in my browser?

I find recent implementations of AI in Firefox quite frankly disgusting. I don't want to see it, I don't want to use it, I don't want it suggested to me. Not only it's unneeded, but also all your LLMs are a waste of electricity, fresh water and are a threat to my privacy, and we don't even mention all the legal trouble AI scraping creates.

I need a switch to completely remove any mention of LLMs/AIs in my Firefox browser unless I search for it on the internet (and, trust me, I wont; I'd prefer to continue thinking for myself and having real people with skills and talents do things if I can't do them myself) and have none of them touch me in any way. Kill that thing with fire.

Ideally Firefox, one that advertises itself as a secure browser with respect towards its users, shouldn't have any mention of AI in the first place, you know. But since companies are in a craze about it for some unknown reason (trust me, we don't want it; if I want to be lied to, I'd go to a paediatrician to talk about my symptoms, not a language model I can't trust with my data), at least give your users an option to get that awful thing out of their browser it they want to.

Have a nice day. <3

Asked by Daniel L. 6 months ago

Last reply by Agent virtuel 3 months ago

  • Archived

3D elements in sites are pitch black boxes

I've yet to test on other sites and haven't found any solutions while looking it up, every 3d element is shown as a black box, I don't really have any other way to descri… (read more)

I've yet to test on other sites and haven't found any solutions while looking it up, every 3d element is shown as a black box, I don't really have any other way to describe it

Asked by the buddynator 6 months ago

Last reply by the buddynator 6 months ago

  • Archived

OneDrive On This Day

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my compute… (read more)

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

Asked by tim.j.alcorn 6 months ago

Last reply by Denys 4 months ago

  • Archived

Mozilla Firefox began to crash all the time.

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to … (read more)

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to reinstall Firefox; I updated my drivers for my computer; I cleared cash and history in the settings; I tried to delete some files from Firefox's folder. All these things did not help. The crashes may happen with any site, and it can happen any time. I have no problem with memory shortage. My system consists of Ryzen 7 5800x, Radeon RX 7800 XT and G.Skill Flare X (for AMD) DDR4 2x16Gb.

Asked by Black Cat 295 6 months ago

Last reply by Black Cat 295 6 months ago

  • Solved
  • Archived

Email access

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried cl… (read more)

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Asked by gtmorck 6 months ago

Answered by Denys 5 months ago

  • Solved
  • Archived

Toolbar Buttons

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The '… (read more)

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The 'home' button still seems to work, but almost all others (such as the 'back' button etc) can't be selected. This is very frustrating. To note, I am not tech savvy at all.

Thank you in advance for your help.

Andrew

Asked by andrewsambrooks 6 months ago

Answered by andrewsambrooks 5 months ago

  • Solved
  • Archived

Mozilla standard sidebar

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all… (read more)

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all what I want to do. Help

Asked by dlrich1 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

I cannot access my credit union's marketing page

I cannot access my credit union's marketing page: "marketing.riograndecu.org" This has been a problem for the past week. I am connected to my home wifi. I repeatedly get … (read more)

I cannot access my credit union's marketing page: "marketing.riograndecu.org" This has been a problem for the past week. I am connected to my home wifi. I repeatedly get this message:


The connection has timed out

The server at marketing.riograndecu.org is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Help, please.

Asked by Mary 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Firefox v142.0.1 (64-bit) has crippled my browser!!!!

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now… (read more)

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now!!!!!!!

I (God forbid) opened the same sites in Edge, and there's no problem viewing them on Edge.

Is there a way that I can roll back this latest update, because I had no problems until this morning. I'm running a Win 10 Pro OS.

Asked by tgt1234 6 months ago

Last reply by SuMo Bot 6 months ago

  • Archived

Spell Check STILL NOT WORKING

I'm sorry but this is garbage. I see posts here from five years ago asking about this, and fixing this issue is a non-trivial process particularly for those not computer … (read more)

I'm sorry but this is garbage.

I see posts here from five years ago asking about this, and fixing this issue is a non-trivial process particularly for those not computer literate enough. It should literally just work out of the box with zero issues like EVERY OTHER BROWSER.

Crap like this is why I dumped this browser years ago, I guess I was right to do so.

Asked by cavil.hurst-0i 6 months ago

Last reply by cavil.hurst-0i 6 months ago

Moving profile to new computer Local or Roaming

Moving Firefox over to a new computer, I know how to find the profiles via file manager- that is not my problem. I am not sure which to move, Local or Roaming. I am thi… (read more)

Moving Firefox over to a new computer, I know how to find the profiles via file manager- that is not my problem. I am not sure which to move, Local or Roaming. I am thinking Roaming as that has all my bookmarks and passwords. I have moved individual files from Roaming and do have bookmarks and passwords working on new computer.

But I was thinking it would be best to move the whole thing so I got the tabs that should be used on startup and maybe more I don't know. So I don't know if I should copy both over or just one. I did try both once and Firefox said it couldn't find profile (I renamed the old ones).

Thinking I may need to use about:profiles and select new one. Not sure what will happen, hope it lets me point to new file on my USB drive. Looks like I should use both local and roaming, but don't know? Local might be something that relates to hardware on computer.

Hope this makes sense?

Asked by Jer 5 months ago

Last reply by Jer 5 months ago