Showing questions tagged:

Websites say WebGL not supported by browser

Anything using WebGL in-browser tells me that my browser doesn't support it. https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled o… (read more)

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Solved Archived 12 4164

Firefox doesn't use the full screen under landscape mode

I have a vivo pad 3, and when I'm using it in landscape mode, the firefox app would only occupy part of the screen, leaving the two sides empty. It used to work fine and … (read more)

I have a vivo pad 3, and when I'm using it in landscape mode, the firefox app would only occupy part of the screen, leaving the two sides empty. It used to work fine and I don't know what made it to behave like this since I didn't touch the settings, and no other app is like this.

Solved Archived 8 269

Enterprice policies not updating eventhough the plist file has changed.

In /Library/Preferences/org.mozilla.firefox.plist: ``` <plist version="1.0"> <dict> <key>EnterprisePoliciesEnabled</key> <true /> &l… (read more)

In /Library/Preferences/org.mozilla.firefox.plist:

``` <plist version="1.0"> <dict> <key>EnterprisePoliciesEnabled</key> <true /> <key>ExtensionSettings</key> <dict> <key>cloudmetering@snowsoftware.com</key> <dict> <key>install_url</key> <string>https://raw.githubusercontent.com/SnowSoftware/agent-firefox-extension/refs/heads/main/cloudmetering-v1.2.3.xpi</string> <key>installation_mode</key> <string>force_installed</string> </dict> </dict> </dict> </plist>```

In about:policies: {"cloudmetering@snowsoftware.com":{"installation_mode":"blocked","install_url":"https://raw.githubusercontent.com/SnowSoftware/agent-firefox-extension/refs/heads/main/cloudmetering-v1.2.3.xpi"}}

The plist file did read "blocked" at one point, but it no longer does. Why isn't firefox picking up the new value from the plist file? Restarting/refresing FF has not helped so far.

Solved Archived 7 172

Mac OS desktop Firefox slow or stops working entirely

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermit… (read more)

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermittent as well. I have uninstalled Norton products and changed Network proxy settings many times. Nothing helps. I have created new profiles. I switch between profiles. I have hacked into my WiFi router. Nothing, nothing helps. Safari hangs up too. Firefox on my android phone continues to work properly when using my Wifi router -the same router my Mac Studio connects to the internet with. I can access my third party mail service via Firefox on my android phone. Both FireTV devices work. I am at my wit's end. At this point I have shifted all of my work over to Chrome.

I have cleared caches. I have gotten rid of all cookies. I have restarted Firefox and rebooted my computer countless times.

Mac OS Sequoia 15.5 Firefox 138.04

Solved Archived 6 263

Outlook LIVE (hotmail) - NOT THE APP - will not show pictures in Email anymore

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer. I… (read more)

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

Archived 3 90

New version of Firefox as "update"?

Downloaded an update of firefox. Is this for real? A message box came up and said I would get a NEW version of firefox but all my things would be saved. Now I have two fi… (read more)

Downloaded an update of firefox. Is this for real? A message box came up and said I would get a NEW version of firefox but all my things would be saved. Now I have two firefox versions. My old version has all my info and saved and/or chosen settings. HOWEVER the newer version is a new install without settings and WORSE it has GOOGLE as the browser?!?! Is DUCK DUCK GO gone to goOgle? If I wanted a shopping app I would use my GOOGLE account instead of Firefox. How do I fix this?

Archived 2 154

Google calendar not showing any colors

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making … (read more)

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

Solved Archived 2 178

Large portions of Gmail or Ebay are highlighted or greyed out constantly. It's driving me nuts.

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search… (read more)

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search bar and turned off the toggle for enhanced tracking. I don't know what else to do. Any suggestions???? Please?????

Archived 2 113

Server not found, on some sites

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm … (read more)

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Archived 2 188

Firefox 138.0.4

Hello everyone, As possible in previous Firefox releases I like that clicking on a .mdb file (msaccess) Firefox starts automatically Microsoft Access rather than asking w… (read more)

Hello everyone, As possible in previous Firefox releases I like that clicking on a .mdb file (msaccess) Firefox starts automatically Microsoft Access rather than asking where to save the .mdb file.

Thanks and regards Volker Zipp

Archived 2 182

Turn off tab-group

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since … (read more)

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since I'd rather not cut off my fat fingers, is there a way to permanently shut off tab-groups?

Thank you kindly.

Solved Archived 2 170

Can't disable "Scotch bonnet" search button -

Hello, My experience with Firefox has been great for more than 15 years. However recently there's been a trend of adding new functionality without asking the user whether… (read more)

Hello,

My experience with Firefox has been great for more than 15 years. However recently there's been a trend of adding new functionality without asking the user whether they want it or not. Moreover, some things cannot be disabled even if I try hard enough.

It was an unpleasant surprise to discover that "This time, search with" panel was removed without my consent, and is now replaced by an extremely inconvenient button. I firmly believe that this is not how UX design is done, and whoever made that choice needs to reevaluate their decision.

How can I revert this change besides rolling back the browser version?

The setting "browser.urlbar.scotchBonnet.enableOverride" did not help, it reverts to *true* on every restart. I have not been able to find any other settings, and I believe that this is not something that a user should do their research on.

Is there a way to affect this change?

Solved Archived 2 288

Fx v137+ Search enhancements do not appear.

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather no… (read more)

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather not have to create a new profile and add all my changes and add-ons all over again. It's a real PITA. Is there any 'trick' I can try to get the new enhancements?

Solved Archived 2 110

FireFox for Android 138.0.4: slow resolving of site names or something

I don't know from which version of FF it started exactly, but recently loading of websites starts after huge pause or fails at all, the same is with elements of web pages… (read more)

I don't know from which version of FF it started exactly, but recently loading of websites starts after huge pause or fails at all, the same is with elements of web pages if those are located on different domain. This is only FF problem, other browsers load pages instantly. I have tried to delete cache, data and FF completely and reinstall anew, it doesn't help. I can only guess what causes it, probably some DNS connection issues.

Archived 1 141

Social Security Administration won't let me in!

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several th… (read more)

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?

Archived 1 123