Showing questions tagged:

Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (read more)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Solved Archived 3 151

Firefox hangs when merchant page transfers to Paypal

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, wha… (read more)

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, what needs to be changed?

Archived 3 148

Firefox Android 134 crashing when closing

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the … (read more)

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the screen) I tried Firefox 134, Iceraven 2.27 (also based on the same Gecko) - they act the same. In the same time I also have Waterfox, based in the previous version of Firefox 133, and it responds properly. I guess it is related to the latest version only. Here's the crash log:


f5e34211-feda-4d80-b244-c2e4db76c44d java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.lambda$onBackStarted$1(WindowOnBackInvokedDispatcher.java:353) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.$r8$lambda$jWVwe-YeLRxW3tAMLuWZynG6e1k(Unknown Source:0) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper$$ExternalSyntheticLambda4.run(Unknown Source:4) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:224) at android.os.Looper.loop(Looper.java:318) at android.app.ActivityThread.main(ActivityThread.java:8759) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:561) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1013)

Archived 3 101

Constant Freezing

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability. I hired Dell Tech Support and they checked my sof… (read more)

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

Archived 3 72

yubikey passkey auto fails on samsung devices

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com … (read more)

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com in firefox 4. I press "sign in with a passkey" 5. Firefox opens some samsung chooser, I choose "other devices > show qr code" 6. login fails and firefox opens Google's prompt to enter pin for the yubikey (but the login already failed, so it does not matter)

My roommate experiences the same bug with his yubikey and his samsung S24.

Doing the same in chrome works. Instead of opening samsung thing it opens Google thing directly where I can choose "use a different device" and it works after that (no login fail).

Is this a known issue? Can I do something to fix it or at least debug it?

(images are, in order, "prompt when using 'sign in with a passkey' in firefox", "login fails as soon as I tap 'show QR code'", and "prompt when using 'sign in with a passkey' in chrome)

Archived 3 207

eTrade links

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles… (read more)

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles relating to their opinions of this stock. I cannot click on either the analyst's name nor the articles associated with their name. eTrade customer service says Firefox is not working well on their site. I tried Microsoft Edge and everything was fine. Is there some feature I should enable on Firefox or is this a shortcoming in Firefox?

Archived 3 202

Taskbar hover reveals small graphic - Firefox 133 and Thunderbird 128

I'm not sure when it started (this week maybe?), but I've been noticing a small graphic appear to the right beside the Firefox icon when I hover over it. The same graphi… (read more)

I'm not sure when it started (this week maybe?), but I've been noticing a small graphic appear to the right beside the Firefox icon when I hover over it. The same graphic also appears when hovering over Thunderbird's icon. Does not appear when hovering over any other icon on my task bar. It appears whether I am connected to the internet or not. I ran Malwarebytes latest build antivirus, which found nothing. Any ideas what this graphic is and/or what is it for?

I've made a screenshot, which I'll attach.

Running Firefox 133.0.3 64-bit, on Windows 11 Home (Build 22631.4602) , using DuckDuckGo as the search engine. The version of Thunderbird I'm running is: 128.5.2esr 12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHz

Archived 3 55

I am having a constantly manipulation with Google. It loves getting into my iPhone and Roku

I am having an every day problem Google getting into my iPhone and causing me problems. I have had to go to Apple store and reset my iPhone. Nothing has changed I am stil… (read more)

I am having an every day problem Google getting into my iPhone and causing me problems.

I have had to go to Apple store and reset my iPhone. Nothing has changed I am still having too issues.

Archived 3 174

Open external app button events unreliable

I use an external torrent app LibreTorrent. When I click on magnet links, FF133 faithfully opens the external app handler. However when I tap the OK button FF very often … (read more)

I use an external torrent app LibreTorrent. When I click on magnet links, FF133 faithfully opens the external app handler. However when I tap the OK button FF very often ignores my tapping. I can hit several times with no effect. I can see a quick circle showing as I tap, so the tap is generating an event, but FF does not react to it. This happens in normal and private mode. Sometimes after a couple or perhaps a dozen or more taps, the OK event has an effect and the external app launches fine.

A very curiously I accidentally noticed that if I tap or swipe the text also showing on the dialog box before tapping OK, the first tap on OK always works! 100% reliable. Something is fishy with event handling.

Repro: FF133 + current LibreTorrent client, then tap of first magnet link at https://webtorrent.io/free-torrents

Solved Archived 3 250

Firefox opening multiple tabs when viewing x.com

Hi. I use firefox version 133.03 (64 bit) and have issues when on x.com's website. It will randomly open new tabs constantly. I have tried multiple options with settings … (read more)

Hi. I use firefox version 133.03 (64 bit) and have issues when on x.com's website. It will randomly open new tabs constantly. I have tried multiple options with settings on firefox and my pc, blocked new windows from opening, and disabled pop-ups. Checked my extensions and tried disabling all and that did not affect anything. I have run scans for viruses, malware, etc., and nothing comes up.

Any advice? It gets pretty annoying having to close the repeating tabs to be able to view the site.

Archived 3 106

How to recover Notes

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover t… (read more)

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover them? Please help..

Archived 3 86

Did Not Connect: Potential Security Issue

I have been having this issue for a while now. I will get this message on different websites, and then if I try again later it might work. It seems like it's a random cha… (read more)

I have been having this issue for a while now. I will get this message on different websites, and then if I try again later it might work. It seems like it's a random chance of me getting this error. I have tried "about:config" commands as suggested on other posts on this forum and they didn't work. I checked my licenses, proxy settings and still nothing. I got another web browser to see if it's my PC or Firefox, and the other browser worked just fine. I am guessing there is something I need to do within Firefox, but I am not sure what that is.

Archived 3 57

Looks Like You Reinstalled Firefox

For the past month or two, at random times when I open Firefox, I see a message stating, "Looks like you reinstalled Firefox." To be clear I have not uninstalled Firefox… (read more)

For the past month or two, at random times when I open Firefox, I see a message stating, "Looks like you reinstalled Firefox." To be clear I have not uninstalled Firefox in any instance where this message has been displayed.

When this happens, I’m unable to browse the web. To resolve the issue, I have to remove the uBlock Origin extension and reinstall it. Once I’ve done that, browsing returns to normal. However, I then need to reconfigure my filters and adjust settings within FireFox

I’ve tried uninstalling and reinstalling Firefox to see if that would prevent this issue, but it hasn’t worked.

This problem is specific to my PC—it has never occurred on my MacBook.

Any assistance in understanding why this happens and how to prevent it would be greatly appreciated.

Thank you.

Archived 3 48

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I o… (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Archived 3 371