All Products Community Forum

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now ? thank you.

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

The Avast Password Manager was deleted from task bar about 5 days ago or so-- 12/11/24. Why would Firefox do that and inconvenience its customers? It needs to be restored immediately and nowhere to find help on this matter. Avast is aware of the problem and so is Firefox but we, the customers, have no solution that is available. This encourages us to use Chrome instead. Is there a solution? Please advise.

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

For quite some time (months), the Alarm.com web page has not worked properly. I get the message "Oops...Something went wrong.

Don't worry your system is fine; it's just an internet thing."

Refresh does NOT solve the problem. Today I resorted to using Edge, and all worked well. It's clearly a Firefox problem. Can you tell me what's going on? Is there a fix? I'm disappointed that Firefox can't deal with a web page.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

I'm trying to add Google chrome or any other search engine in as an additional one. So to add a new search engine you have to title it and then add in its address. I cannot figure out how to write this out correctly. Could someone please help. Thank you kindly.

Hi,

I have been having this issue with Firefow & Youtube for some weeks now.

What happens is that I launch a video, it plays well, but after 1 minute it stops. No buffering, no download of the next chunk of the video, nothing. It just stops. I have disabled all the addons I use and it changes nothing; in some cases, it stops the video from launching.

> Why this is not network related : on the same computer, at the same time, I can watch YT videos on Opera. Without issues. With uBlock origin enabled. And VPN. > Why I believe this is browser (ie. not computer) related : I have another computer, on the same network, that has the exact same issue. With less extensions, and no VPN. And again, when using Opera, YT works as intended, with uBlock origin.

There might be a setting related to video buffering to change, or something, I do not know. But this is beginning to be infuriating.

Is this a Google' crackdown on browsers not beging Chrome? Or am I an isolated case?

Thanks in advance !

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.

To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

• Desktop Bookmarks
• Folder
• Link 1
• Link 2
• Link 3
• Link 4
• Link 5
• Webtoon
• Twitter

And so on.

I have downoloaed Firefox offline installer (a .xz file) from here:

https://download-installer.cdn.mozilla.net/pub/firefox/releases/139.0b9/linux-x86_64/en-GB/

I have also downloaded a .asc file, presumably a pgp signature.

Now both files are saved locally in my computer.

Assuming Linux latest release, how do I verify the contents of the offline installer file (.xz) from the Linux Terminal? I have install gpg tools. And commands like ```gpg``` are available.

What I did so far:

 gpg --show-keys --with-fingerprint firefox-139.0b9.tar.xz.asc

with this output:

 gpg: no valid OpenPGP data found.

Do you really want us to verify the contents of the installers you provide? A sha256 sum would be great, though not as secure, for when the GPG predictably fails for the ordinary user due to its huge and useless complexity and bureaucracy.

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com in firefox 4. I press "sign in with a passkey" 5. Firefox opens some samsung chooser, I choose "other devices > show qr code" 6. login fails and firefox opens Google's prompt to enter pin for the yubikey (but the login already failed, so it does not matter)

My roommate experiences the same bug with his yubikey and his samsung S24.

Doing the same in chrome works. Instead of opening samsung thing it opens Google thing directly where I can choose "use a different device" and it works after that (no login fail).

Is this a known issue? Can I do something to fix it or at least debug it?

(images are, in order, "prompt when using 'sign in with a passkey' in firefox", "login fails as soon as I tap 'show QR code'", and "prompt when using 'sign in with a passkey' in chrome)

I am having an every day problem Google getting into my iPhone and causing me problems.

I have had to go to Apple store and reset my iPhone. Nothing has changed I am still having too issues.

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

28Dec2024

I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge.

Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey.

I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.