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  • Archived

TLS Errors When Launching Webinars

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do n… (read more)

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

Asked by claytudor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Start up

How can I check what is being loaded on my computer with my browser Firefox when I start up Firefox. It takes too long for my homepage to load compared to other browsers.… (read more)

How can I check what is being loaded on my computer with my browser Firefox when I start up Firefox. It takes too long for my homepage to load compared to other browsers. Can someone help so I can determine what is being loaded when I start up my browser Firefox? Thank you.

Asked by sciencemagic 1 year ago

Last reply by sciencemagic 1 year ago

  • Archived

YOU JUST DISABLED ALL MY ADD-ONS - WHY???

I require some add-ons for accessibility, which you abruptly disabled today due to "could not be verified". Also, all my other add-ons were disabled for the same reason … (read more)

I require some add-ons for accessibility, which you abruptly disabled today due to "could not be verified". Also, all my other add-ons were disabled for the same reason - see attached. I read "https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist", which doesn't answer my questions. If you can't explain specifically why you did this, or tell me how to override your blocks, I'll uninstall Firefox from all my platforms!

Asked by Will 10 months ago

Last reply by James 10 months ago

  • Archived

command line firefox "Open all in tabs"

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached imag… (read more)

I start Firefox from a batch file (Win7) on the first boot of the day. Manually I choose my "NEWS" bookmarks folder, then slide down to "Open all in tabs". (attached image) (Then I go pour a coffee while the news article tabs open and load data!)

Please and thank you, is there a way to specify this action from the command line? And if so, what is it?

I believe that I could use such a mechanism in other ways, such as opening all tabs in my "Forums" folder of bookmarks, or on Mondays, opening all tabs in my "Weekly" bookmarks folder.

Thank You, Chris

Asked by Christopher Greaves 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Developer Tools "Find" next, previous, replace options?

Not sure why this https://support.mozilla.org/en-US/questions/1400794 was archived. Being archived I cannot "check mark" the question to show I too have this problem. I… (read more)

Not sure why this https://support.mozilla.org/en-US/questions/1400794 was archived.

Being archived I cannot "check mark" the question to show I too have this problem.

It is a basic problem and a piece of gravel in the shoe of many, I suggest, Firefox users who are developers.

Clearly, there is a need for a UI to navigate inspected content results and the original question author was exactly correct.

This is drip by drip making me want to end my return to Firefox and give up and use Chrome.

Even just an indication such as unarchiving the riginal post and linking to a "Pending to fix" Github issue would be a nice step.

Thank you Mozilla for all you do, and here's hoping this will get looked at.

Asked by acbrist 1 year ago

Last reply by cor-el 1 year ago

open new tab button

Here we go again. Apparently with this latest version 115.28 I no longer have an open new tab button on my tab line. How do I fix this and tell modifiers to stop changing… (read more)

Here we go again. Apparently with this latest version 115.28 I no longer have an open new tab button on my tab line. How do I fix this and tell modifiers to stop changing things that were working fine.

Asked by helpful55 4 months ago

Last reply by helpful55 4 months ago

  • Archived

igHome infected

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox… (read more)

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

Asked by stepdogmusic 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

HELP!

My Thunderbird updated on me and my classic view with the Buttons is GONE. Does not look anything like the previous version.. How do I get my old view back! Please … (read more)

My Thunderbird updated on me and my classic view with the Buttons is GONE. Does not look anything like the previous version..

How do I get my old view back!

Please answer [email removed from public]

(Can't even find my WRITE button)

Please help!!!

AL

Asked by Al6286 2 years ago

Last reply by david 2 years ago

  • Archived

Dmitry

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and ca… (read more)

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and cannot watch a video there made by customers about a product. There is no option to select resolution on many sites, and browsers by default try to play videos at the maximum resolution, ignoring the capabilities of the laptop. The essence of the question is, is it possible to limit the video resolution for all sites in a browser or system?

Asked by brick 967 1 year ago

Last reply by brick 967 1 year ago

  • Archived

Attempts to Download document files from facebook group fails

I joined a couple facebook groups. Each offered a file tab with documents available for download. I tried numerous times with firefox and it failed. Clicking the "Downlo… (read more)

I joined a couple facebook groups. Each offered a file tab with documents available for download.

I tried numerous times with firefox and it failed. Clicking the "Download" item on the ... menu caused the same files tab view and list to open in a new tab.

I hated to do it, but I dusted off M$ Internet Explorer, logged into FB and joined a group, clicked the Files tab, selected a file, clicked the 3 dots, menu popped up and I clicked "Download". Poof. The Save As popup appeared, the file was downloaded. Works as expected with IE.

Might there be a setting in FF that is blocking such downloads of PDF and .doc document files?

Asked by BugMagnet 1 year ago

Last reply by BugMagnet 1 year ago

  • Archived

Lost icon in toolbar to go direct to downloaded pdf file in Finder [MAC]

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click … (read more)

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click on that icon & it took me straight to the downloaded pdf file in Finder. It was very convenient. It avoided having to go to Finder & find the recently downloaded pdf file myself so I could open it and read it. I don't know if it was an add-on or some other type of link: I just had the icon in the toolbar. Does anyone know what it was & where [or how] I can get it again?

Asked by carol_m 1 year ago

Last reply by carol_m 1 year ago

  • Solved
  • Archived

program help

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my … (read more)

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Asked by sciencemagic 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Locked
  • Archived

Firefox searching instead of dns resolving internal websites

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://… (read more)

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://site.one.two and through other programs via site.one.two, and all the [one.two] suffixes are blacklisted from being resolved with DoH in firefox, but it still forces a web-search, even with searching from address bar being turned off, instead of resolving through my local DNS server (local server resolves local domain suffixes, anything else gets resolved through cloudflare DNS). I haven't found a fix in any other forums, and there are enough unique internal addresses that manually adding each and [every site.one.two] as an exception would be something i would like to avoid. Is there any way to tell firefox to resolve through DNS first for addresses or domain suffixes?

Asked by sydmackintosh 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox wont open login on bank site

As Firefox no longer supports windows 8, I have downloaded and installed Firefox ESR 64-bit. I can open my banking site but the site does not show a log in button. I had … (read more)

As Firefox no longer supports windows 8, I have downloaded and installed Firefox ESR 64-bit. I can open my banking site but the site does not show a log in button. I had no trouble with this site last week. I can access my log in details on my mobile. Can this be fixed

Warwick

Asked by wpress49 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Spell Checker not working

The spell checker isn't working for me. I've found old answers to this: "You can see which dictionary is selected if you right-click in a text area and open the Language… (read more)

The spell checker isn't working for me. I've found old answers to this:

"You can see which dictionary is selected if you right-click in a text area and open the Languages sub menu. At least one dictionary should be installed and have a check mark to indicate that it is selected.

   open the "Add Dictionaries" link to install a dictionary if you do not have one. 

The spelling checker is enabled if [X] "Check Spelling" in the right-click context menu has a checkmark.

You can enable or disable spell checking globally:

   Options/Preferences -> General: Language and Appearance: "Check your spelling as you type" 

You can look here for dictionaries:

   https://addons.mozilla.org/firefox/language-tools/ 

Note that for spell check you need a dictionary. A language pack provides string translations for the user interface.

   https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack 

You can check the layout.spellcheckDefault pref on the about:config page.

   http://kb.mozillazine.org/layout.spellcheckDefault "'


But I don't understand what most of this means!

I don't find 'language' because I don't know where to find a "text box containing more than one line" I'd have thought this was one, but the option does not come up here when I right click.

I realise this is probably me being dense, but can someone help in simple terms, please? Thanks.

Asked by janet25 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

sessionstore file

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply I have similar issue. Have file that has all the ta… (read more)

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Asked by cleejoy 1 year ago

Answered by cleejoy 1 year ago

  • Archived

win 7 64 bit updates

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want… (read more)

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want to go away.

Every day, several times a day, I am told there is an update available. I have gone in several times and downloaded and installed the latest release. The install goes fine, there are no issues. Yet, over and over again I am told there is an update... but I have the latest version installed.

In the past, I have used the "distribution" folder trick to stop updates and I have removed that a long time ago. I can't figure out why it keeps telling me there are updates, when there are none.

How can I stop this from doing updates where there are no updates to get? It's driving me nuts...

Gary :)

Asked by park-avenue 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 2 years ago

Answered by Wylbur 2 years ago

  • Archived

Firefox not fully loading hyperlinks in web pages, can't click on them

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them. This doesn't happen i… (read more)

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them.

This doesn't happen in Chrome or Edge.

I'm using Firefox 115.15.0 ESR on one computer, and whatever the latest regular (non-ESR) version is on another. Both are Windows computers. It seems to happen more often if I start scrolling on the web page before it's fully loaded (but this wasn't a problem until a couple months ago).

If I reload the page, the hyperlinks usually work, but sometimes I have to reload twice.

This is the first thing that's ever made me think of switching to another browser since I started using Firefox years ago.

Any idea what's causing this and how I can fix it?

Asked by Catemaco 1 year ago

Last reply by Catemaco 1 year ago