Showing questions tagged: Show all questions
  • Solved
  • Archived

New update has broken overflow menu and bookmarks bar

So this crazy new update has broken my Firefox in these ways: 1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks b… (read more)

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Asked by RedXIII 1 year ago

Answered by RedXIII 1 year ago

  • Archived

Printing out logins and passwords

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firef… (read more)

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Asked by Dennis C During 1 year ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Right click paste has disappeared

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not … (read more)

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not sure how to do that so I'm hoping posting on here will get me an answer. I'm also unsure how to add a link to the forum I was using so have done a screen shot. Hopefully thats ok

Asked by RedQueenie 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Jump down more than 1 findbar hit (e.g. 10 hits down)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, th… (read more)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, the last search item is no longer focused when I come back so (or press F3 or Ctrl G) e.g. if I found the 29th hit, then I have to click down 30 times to get to the next search hit.

I tried using add-in Luminous to disable the reload/scroll to top of the page that I am searching but failed. It is a complicated add-in.

Is there any way to jump say 10 hits down at once?

Asked by Timtak 1 year ago

Answered by cor-el 1 year ago

  • Archived

Problem with Firefox Browser wont install extensions

I have found out finally how to get logs of my problem and dont know where to go from here. its really been a pain for a long time. not being able to install new extensio… (read more)

I have found out finally how to get logs of my problem and dont know where to go from here. its really been a pain for a long time. not being able to install new extensions always saying corrupt ended up being able to install them from the user / appdata / roaming / mozilla etc etc / extensions but now thats stopped working .. anyway here are the logs looks like its hanging from not being able to remove the file from staging. any help would be greatly appreciated

1674616476069 addons.xpi ERROR Failed to remove file C:\Users\Kevin\AppData\Roaming\Mozilla\Firefox\Profiles\mnqwub7b.Kevin\extensions\staged\@hoxx-vpn.xpi: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: recursiveRemove :: line 1013" data: no] Stack trace: recursiveRemove()@resource://gre/modules/addons/XPIInstall.jsm:1013 startInstall()@resource://gre/modules/addons/XPIInstall.jsm:1895

thank you

Kevin

Asked by ozzielad 1 year ago

Last reply by ozzielad 1 year ago

  • Solved
  • Archived

Issue with add-on

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I … (read more)

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I contacted TotalAV, and they said the issue is with Firefox. So...why is Firefox having an issue opening fullscreen when I enable webshield?

Asked by maxima_2006 1 year ago

Answered by maxima_2006 10 months ago

  • Archived

What is uvapTQZG

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill… (read more)

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill me in on what this is for?

Asked by Nightowl 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

*.final files

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the… (read more)

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the curious sort--and given that these boogers are taking up almost 1Gb--I looked at a few and they appear to be related to websites that I visited. I can see keeping some recent things around, but some of this goes back, literally, to the day I bought my PC. Um...that's a lot of files and a lot of space for places I visited once and will never go to again. Some of the websites no longer exist, so obviously those files are wasted space.

I am unable to find much about this on the web, either via Google or the help here. A few people have brought it up, but no one seems to know what to do. The help here goes nuts with the search term "final" and brings up a plethora of hits containing "finally" and so forth, but nothing useful. "}.final" isn't much help, either.

The path is C:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile name>\storage\default

Questions: 1) Can some or all of this be deleted? 2) Is there a way to tell Firefox not to be so anal about keeping so many useless things?

Given the sheer quantity of these things, it would make future backup/restores easier if I could trim some of the fat, but I don't want to mess things up, either.

Thanks...

Asked by greyrollins 1 year ago

Answered by cor-el 1 year ago

  • Archived

Why am I no longer able to log on to my PNC online banking? I'm using an IMAC computer.

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm usi… (read more)

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm using an IMAC computer. Does anyone know what's causing the problem or am I being forced to use a different browser ? My e-mail address is[email removed from public] Thank You

Asked by jk327 1 year ago

Last reply by stoltzfus 9 months ago

  • Solved
  • Archived

Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (read more)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Asked by ZeroAurora 1 year ago

Answered by ZeroAurora 1 year ago

  • Solved
  • Archived

Double-clicking sometimes opens a bookmark page

Hello at Mozilla Support, I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead… (read more)

Hello at Mozilla Support,

I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead. This is the page, and not sure if it's alphabetical, since this pages starts with an 'a' "https://authorspublish.com/#optin" Wondering how I can get this to stop changing the page I am on and opening the bookmark.

Thanks, Sonya

Asked by Sidonie.wa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

The last firefox update ruined my firefox browser

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until th… (read more)

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Asked by joyce.greer2 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 1 year ago

Answered by Terry 1 year ago

  • Archived

Firefox Slow Loading - Disgraceful

I love Firefox but it has a market share of just around 7% and is even lower than Edge (which is terrible IMO). Chrome has the most users at around 65%. Although Firefo… (read more)

I love Firefox but it has a market share of just around 7% and is even lower than Edge (which is terrible IMO). Chrome has the most users at around 65%.

Although Firefox is a much better browser, the perception for many is that Chrome is better due to much faster browser loading. I have Chrome and Firefox installed on Windows 11 with the same extensions and Chrome loads my home page in 2 sec whereas Firefox takes 7 sec to load. Even after deleting all cookies, cache and web history, Firefox still takes 7 sec to load my home page.

It's great to prioritize security, flexibility etc and I love these aspects of Firefox, but by not doing something to improve the awful loading times, you are leaving users with the impression that Firefox is inferior and LOSING the browser battle.

Asked by Potterd123 1 year ago

Last reply by Potterd123 1 year ago

  • Archived

Lag when rearranging tabs

For some reason whenever I try and move a tab to a different location, the animation is quite chopping and the tab takes about half a second to move to where I've dragged… (read more)

For some reason whenever I try and move a tab to a different location, the animation is quite chopping and the tab takes about half a second to move to where I've dragged my mouse. If i click on the tab and very slowly move it there's no lag at all.

Troubleshooting I've attempted: Updated Firefox Refreshed Updated my drivers Launched in troubleshoot mode Removed all add-ons Tried Beta, Nightly and Dev Edition Uninstalled firefox and removed all appdata Ran in compatibility mode and as admin Looked at task monitor (Firefox and Windows) Ran a malware and virus scan Factory reset my pc

This issue is only occurring on my desktop, and not my laptop. It seems like it may be a hardware issue as factory resetting my pc didn't fix it.

My specs are: Windows 10 Home 22H2 CPU: i7-7700 GPU: Gigabyte GeForce GTX 1080 Xtreme 8gb Memory: Kingston HyperX Fury Black 16GB (2x8GB) DDR4, 2133MHz Storage: Samsung 980 PRO M.2

Asked by zaables 1 year ago

Last reply by zaables 9 months ago

  • Archived

yahoo mail

All of a sudden every time I try to sign in on Yahoo mail I get a warning "We've noticed some unusual account activity" and I have to get a text (which I pay for individu… (read more)

All of a sudden every time I try to sign in on Yahoo mail I get a warning "We've noticed some unusual account activity" and I have to get a text (which I pay for individually) to get a code to continue (the code I get by email which would not cost me anything never works). I have no problem when I use Microsoft Edge. What is happening and how can it be fixed.

Asked by vickiedragon 1 year ago

Last reply by vickiedragon 1 year ago

  • Archived

Overflow Menu - Please Bring Back Functionality Lost in FF 109

As you can see in the attached image of my old Overflow Menu, I had it customized with many buttons/extensions I often accessed throughout each day. With the advent of … (read more)

As you can see in the attached image of my old Overflow Menu, I had it customized with many buttons/extensions I often accessed throughout each day.

With the advent of FF ver 109, this functional flexibility has been completely lost. Now, there's no way to choose what buttons and to sort them in the Overflow Menu. In my view, an egregious loss of convenience and efficiency.

Please, bring back the full functionality of the previous Overflow Menu!!!

Asked by Angstromm 1 year ago

Last reply by Angstromm 1 year ago

  • Solved
  • Archived

credit card # shows up on new sites even though I do NOT have it saved - why?

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was alrea… (read more)

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was already there. Why would this be happening and how do I stop it? Thank you so much! Julie

Asked by JPK 1 year ago

Answered by JPK 1 year ago

  • Archived

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (read more)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Asked by owen58191 1 year ago

Last reply by jonzn4SUSE 1 year ago