Showing questions tagged: Show all questions
  • Archived

New tab feature stopped working

I liked the new feature in 13.0.1 that did not load all tabs by default - made startup much faster, but it stopped working after the first time, and I cannot figure out h… (read more)

I liked the new feature in 13.0.1 that did not load all tabs by default - made startup much faster, but it stopped working after the first time, and I cannot figure out how to re-enable it from settings. ps. it may have to do with my having to close via Task Manager.

Asked by SirCyg 8 years ago

Last reply by SirCyg 8 years ago

  • Archived

Can not view any videos on firefox.

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." … (read more)

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." Other videos just give a blank page. I checked my plugins, they are all up to date. I am using Firefox version 13.0.1. I don't have this problem when I use other browsers such as IE. Any help would be appreciated.

Asked by savmoy 8 years ago

Last reply by juhnar 8 years ago

  • Solved
  • Archived

i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

i have Firefox 13 and real player 15 but the download this video option does not work,under extensions browser record plugin is disabled,but if enabled videos do not play… (read more)

i have Firefox 13 and real player 15 but the download this video option does not work,under extensions browser record plugin is disabled,but if enabled videos do not play in youtube,error occurs,this is great inconvenience,it works well with IE but i prefer Firefox so any help to rectify the matter is appreciated.

Asked by nalindra 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

After removing the new-tab feature I get a 'Problem loading page' message in stead of a blank page.

I followed the steps on the help page to remove the new-tab feature which I absolutely hate. So now there's "about:blanc" in the address bar as before, but now I get this… (read more)

I followed the steps on the help page to remove the new-tab feature which I absolutely hate. So now there's "about:blanc" in the address bar as before, but now I get this 'problem' message and I just want my blank page back.

Asked by Astridm 8 years ago

Answered by dumdidadida 8 years ago

  • Archived

You tube videos and stream radio stations (all of them ) don't work on my computer.

You tube videos and stream radio stations (all of them ) don't work on my computer. I updated Ffox and it still the same. I have that problem for a few days. Tried it on … (read more)

You tube videos and stream radio stations (all of them ) don't work on my computer. I updated Ffox and it still the same. I have that problem for a few days. Tried it on Explorer and it works =/ help! Thank you!

Asked by saneven33 8 years ago

Last reply by 11996 8 years ago

  • Archived

Since update last week, unable to resize popup windows?

I used to be able to right click in the bar above the address bar and click Size and move any one of the sides in or out to resize the popup window. Now since the upgrad… (read more)

I used to be able to right click in the bar above the address bar and click Size and move any one of the sides in or out to resize the popup window. Now since the upgrade, it will let me select Size but won't let me size the window, it doesnt go anywhere. Please help!

Asked by hgehring76 8 years ago

Last reply by kukkurovaca 8 years ago

  • Solved
  • Archived

Why, suddenly does Box.com open but the actual files are white-space on the page and cannot be opened.

I can open the website www.box.com and I can get TO the files I want, but when I attempt to open the files all there is is white-space in the place where the open file sh… (read more)

I can open the website www.box.com and I can get TO the files I want, but when I attempt to open the files all there is is white-space in the place where the open file should be and I cannot open the file. This is NOT the case with IE or Chrome.

Asked by gakabler 8 years ago

Answered by jscher2000 8 years ago

  • Solved
  • Archived

Can't access Gmail. weird Encryption stuff.

Well since Saturday afternoon I haven't been able to access my Gmail. When i click on the sign in button it takes me to the sign in page, but when I'm there there is noth… (read more)

Well since Saturday afternoon I haven't been able to access my Gmail. When i click on the sign in button it takes me to the sign in page, but when I'm there there is nothing but these weird stuff that i dont understand. stuff like this: ?�?�}k�?ו�w�Ry�&-��G?I�{dY���lA�g2��?�U�d��UtU�?�?�3��l0Y`�� ??,���I���k�v��:�jȟ�`��� �����=�Q�[�?d���cQ�]�{Ϲ�{^�Uu��S�_��?�.+#oln��@�(&��]?[��?E�0�H�?c�!E?!��^W�z��?��?���z�=4�rQ���?���3?\�?�{G?�U=|�-k�K?Ic?�o�G?

i think maybe its some encrypted stuff.

When i use I.E. it work perfectly. Nothing wrong with my plugins and apps.

Asked by Light_X. 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

No sound for Youtube using Firefox 13.0.1. Flash player and plugin installed. I have tried all instructions I found, but no solution so far. Can someone help ?

Flash videos without sound when using firefox. I have reinstalled plugins, flash player up to date. Sound is ok on IE 9. I cant listen to any Youtube videos using Firef… (read more)

Flash videos without sound when using firefox. I have reinstalled plugins, flash player up to date. Sound is ok on IE 9. I cant listen to any Youtube videos using Firefox. I would like to keep Firefox as my main browser, but need to fix this problem. Can someone help me ?

Asked by almirr 8 years ago

Answered by philipp 8 years ago

  • Archived

Turned my computer on and Firefox/Thunderbird fonts look weird all are set to default...

Turned my computer on and Firefox/Thunderbird fonts look weird all are set to default... Ive disabled all addons/extensions/themes ran it in safemode reinstalled firefox.… (read more)

Turned my computer on and Firefox/Thunderbird fonts look weird all are set to default... Ive disabled all addons/extensions/themes ran it in safemode reinstalled firefox. Nothing changed... the font looks like a crappy version of the default font. Also all my font settings are correct.

Asked by nick912 8 years ago

Last reply by nick912 8 years ago

  • Solved
  • Archived

Firefox 13.0.1 no longer works on google apps. (IE and Chrome work fine)

getting the following error when attempting to login to a google Apps hosted email account. (works fine in both IE and Chrome). "The page isn't redirecting properly … (read more)

getting the following error when attempting to login to a google Apps hosted email account. (works fine in both IE and Chrome).

"The page isn't redirecting properly

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

Restarted in safe mode and it still does not work.

Asked by netbug 8 years ago

Answered by philipp 8 years ago

  • Archived

I can't access the "new tab" page. It always shows it briefly loading up, then switches to a blank page. How can I get to the new tab page?

I go and click the + button for a new tab, it briefly shows the grid of 9 on the "new tab page," then switches to a blank tab page like before the "new tab page" feature … (read more)

I go and click the + button for a new tab, it briefly shows the grid of 9 on the "new tab page," then switches to a blank tab page like before the "new tab page" feature

Asked by tankcoyote 8 years ago

Last reply by philipp 8 years ago

  • Archived

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8 Firef… (read more)

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8

Firefox was working fine then all of a sudden a couple days ago it would not run. Kept getting a message that it could not find the server. Said problem could be several things including server being too busy and to try again. Tried a number of more times still nothing.

Tried to download newest version to fix. Showed it downloaded. Still had same message. So, I deleted the application and the preference files for a clean download. Downloaded 13.0.1. Now it won't run saying that another version of Firefox is already running. It's not. No other versions are in the application folder, or when I search the system.

How do I get Firefox working again? It's my favorite browser.

Asked by billbender 8 years ago

Last reply by cor-el 8 years ago

  • Archived

New-Tab thumbnail screen freezes after deleting last thumbnail?

Deletion of the last of the offered thumbnail choices can freeze that tab. Happens when using the new New Tab feature on Firefox v13.0.1, installed 6/17/12. I can still … (read more)

Deletion of the last of the offered thumbnail choices can freeze that tab. Happens when using the new New Tab feature on Firefox v13.0.1, installed 6/17/12. I can still delete the entire New Tab screen and then start another.

I am running Win XP+SP3 on an Acer Inspire One netbook with a 1024x600 screen. This seems to happen every time I try it. This morning's update informed me about this new feature, so I was trying it out.

To reproduce:

Click New-Tab and the 9 thumbnails almost fit the screen (pic1). I scroll down to see the bottom of the screen (pic2). I click the [X] to delete the bottom right thumbnail. The thumbnail images shift up a little, then the screen image freezes (pic3).

I have screen images for pic1-pic3, if they might be useful.

Asked by cfrssh 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Im trying to find the folder FF keeps its bookmarks in, cant find it in the FF programe folder

I'm trying to find the folder FF keeps its bookmarks in, cant find it in the program folder. I had a windows crash so had to reinstall. Windows save the old files in a fo… (read more)

I'm trying to find the folder FF keeps its bookmarks in, cant find it in the program folder.

I had a windows crash so had to reinstall. Windows save the old files in a folder called windows old

Asked by crackajack40 8 years ago

Last reply by philipp 8 years ago

  • Solved
  • Archived

Sound is choppy on Firefox, but not IE

Every time I try to play a YouTube video or a streaming song on Grooveshark, on Firefox, the sound is very choppy. It stutters and sounds similar to the way your voice s… (read more)

Every time I try to play a YouTube video or a streaming song on Grooveshark, on Firefox, the sound is very choppy. It stutters and sounds similar to the way your voice sounds if you are speaking through the rotating blades of an electric fan.

The problem began shortly after I disabled the Paging File (swap file) on Windows XP Professional (due to a nearly full hard drive). After freeing up some space on my hard drive, I re-enabled the paging file, but the problem persists.

Here are some troubleshooting steps that I attempted:

1) Ran Firefox in Safe Mode

2) Went to Control Panel-->Flash Player-->Advance-->Delete All Browsing Data and Settings

3) Cleared Cached Web Content in Firefox

4) Troubleshooting Information-->Reset Firefox

5) Uninstalled Firefox as directed by Mozilla (deleted Program Files-->Mozilla Firefox folder, then re-downloaded and reinstalled Firefox)

The sound is fine when listening to these websites in Internet Explorer, so the problem does not appear to be hardware-related. It is specific to Firefox.

Asked by GhostX 8 years ago

Answered by philipp 8 years ago