Email and folder loss

Early on 5th August my e-mails and folders were working normally. Later that day I opened my e-mail and found that my historic e-mails and folders had 'disappeared' ! M… (read more)

Early on 5th August my e-mails and folders were working normally. Later that day I opened my e-mail and found that my historic e-mails and folders had 'disappeared' ! My address book is working normally, however, if I use the search function and type in a name of someone who had sent me an e-mail prior to the 'disappearance', the list of e-mails that person had sent to me was listed. So,...the e-mails do not seem to have disappeared forever,...just hiding from me ! Would appreciate any advice on how to retrieve my e-mails and associated folders. Thank you !

Asked by stan23 23 hours ago

LinkedIn profile pages cannot open

Hi there, we are running Firefox ESR 78.1.0 (64bit) on our company computers (Windows 10). When i try to open linkedin the startpage appears correctly but as far as i sea… (read more)

Hi there,

we are running Firefox ESR 78.1.0 (64bit) on our company computers (Windows 10). When i try to open linkedin the startpage appears correctly but as far as i search for a person i only get a blank page. I tried safe mode already, disabled local security protection, no addons are installed, no blocker, disabled hardware acceleration etc. Problem still exists. I also tried to open a linkedin profile within firefox 79 on a mac, same issue here.

Any held is much appreciated.

Best, Patrick

Asked by Patrick 23 hours ago

Making Firefox my default browser

Good morning I have recently received an update from Microsoft Edge(which i do not use) and ever since then when i open uo Firefox i receive a popup box(see attached) ask… (read more)

Good morning I have recently received an update from Microsoft Edge(which i do not use) and ever since then when i open uo Firefox i receive a popup box(see attached) asking if i would like to make Firefox my default browser,which i would. I click on this everytime but then another page opens up with the option of opening microsoft edge and i then have to close this page.This happens everytime i open up Firefox and is annoying.How do i stop this happening and make Firefox my default browser?

Asked by da5K94m 22 hours ago

"No writable calendars are configured for invitation" TB 68.11.0 (32-bit)

Hi, I'm just an ordinary user and probably should not use Thunderbird. But maybe somebody can help me anyway. The error message: "No writable calendars are configured for… (read more)

Hi, I'm just an ordinary user and probably should not use Thunderbird. But maybe somebody can help me anyway. The error message: "No writable calendars are configured for invitation" just popped recently. It always worked and I cannot remember doing any updates. I'm on TB 68.11.0 (32-bit) Win 10 Home I read several cryptic messages I can't really understand.

Anything I can do?

Thanks a lot Axel

Asked by AxelS 22 hours ago

Huge memory leak from FF is causing my computer to shut down

Hello all, I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got … (read more)

Hello all,

I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got fixed so I figured I would report it here.

The issue could be summarized as follow: browsing the website mixcloud.com triggers a memory leak from FF that eventually causes my whole computer to shut down if FF cannot be "force[d] to quit" in time.

Here is a more detailed description I sent to Mixcloud support last year:

"Often times when I open a new page/tab on the website the loading freezes and after a few seconds a yellow warning notification pops up on the upper part of the screen asking: "a web page is slowing down your browser. What would like to do?” with the two following options available: "Stop it" or "Wait". If I click "stop it" the loading will indeed stop and I just have to refresh the page again to continue browsing normally. The troubles begin if I click "wait" or do nothing: the overall memory usage of Firefox will then increase seemingly exponentially and after only a few minutes the whole system will become unresponsive and I will have to hard reboot my computer or it will reboot by itself. This is extremely annoying as you can imagine as every time that happens I lose all unsaved data in the process! Strangely enough this issue sometimes even occur without any notification displayed or freeze happening in the first place: I would be browsing a few Mixcloud pages then switching to another website and after a couple of minutes I would notice that the memory usage is increasing although no Mixcloud page is open any longer... In both cases the only solution I found is to quit/force to quit Firefox as soon as possible to prevent it (and the system) to become unresponsive. Closing the application always resolves the issue and I can see the memory usage of the overall system subsequently dropping sometimes from up to 95% to 40% in the Activity Monitor app. Again I would like to stress that I have been experiencing this issue ONLY on Mixcloud and that I have no other memory related issue on my computer nor with Firefox in general."

Mixcloud support reply at the time: "this is linked to some issues we've been experiencing but our team are busy working on a fix for". 10 months later nothing changed...

The same issue happened again this very morning: I opened a Mixcloud link from google results and even though I immediately closed it, 5 minutes later the RAM usage was at 93% and I struggled during 10 minutes to "force to quit" FF as the whole computer was becoming increasingly unresponsive. I can provide a crash report from this morning but would prefer not to display it publicly.

Please investigate this leak. It is becoming more and more frustrating to deal with as the time goes by.

Asked by entwined2 22 hours ago

Homepage URL overwriting.

Hi! I use policy for customization Firefox 78.1.0esr. It is wonderful! Thank you for these possibilities. Something wrong with Homepage URL. Set URL (internal network) fo… (read more)

Hi!

I use policy for customization Firefox 78.1.0esr. It is wonderful! Thank you for these possibilities.

Something wrong with Homepage URL. Set URL (internal network) for Homepage, run Firefox and looking different address. Add this URL to Additional section and URL stay not edited. ``` <key>Homepage</key> <dict> <key>URL</key> <string>https://appl-test.oebs.yandex.net:8010</string> <key>Locked</key> <true/> <key>Additional</key> <array> <string>https://appl-test.oebs.yandex.net:8010</string> </array> <key>StartPage</key> <string>homepage</string> </dict> ``` URL changing to "https://yandex.com/" Why? Maybe firefox check URL and redirect?

Asked by Anton Plaksin 22 hours ago

emails disappearing

hi i have noticed emails have deleted. I had saved several in 2 different folders separate from my inbox. One whole folder I legally should have kept! I haven't been pr… (read more)

hi i have noticed emails have deleted. I had saved several in 2 different folders separate from my inbox. One whole folder I legally should have kept! I haven't been printing stuff off during lockdown as I've been working. Can they be retrieved and how do I stop this happening? Thanks

Asked by info3067 21 hours ago

Last two months my cursor causes my YT video to jump and flicker

As above question, are my setting incorrect, I watch doco's on you tube but whenever my mouse arrow crosses the video image it jumps and flickers, am I doing something wr… (read more)

As above question, are my setting incorrect, I watch doco's on you tube but whenever my mouse arrow crosses the video image it jumps and flickers, am I doing something wrong, or are my settings off?

Asked by 10stevecray 21 hours ago

Mail-Eingangsliste

bestimmte Mails erscheinen in der Liste der eingegangenen Mails immer an den ersten plätzen, obwohl die Mails schon älter sind und bereits als gelesen gekennzeichnet. Was… (read more)

bestimmte Mails erscheinen in der Liste der eingegangenen Mails immer an den ersten plätzen, obwohl die Mails schon älter sind und bereits als gelesen gekennzeichnet. Was kann ich tun?

Asked by georg.nicolay 21 hours ago

Surface pro 4 on-screen keyboard doesnt open properly

Hey guys, the following problem has recently occurred on my Surface Pro 4. I switched from Chrome to Firefox. After the change, everything went smoothly. Suddenly the on… (read more)

Hey guys,

the following problem has recently occurred on my Surface Pro 4. I switched from Chrome to Firefox. After the change, everything went smoothly.

Suddenly the on-screen keyboard could no longer be opened when using in tablet mode. If you tap an input field, the screen keyboard opens first. The window then appears to refresh itself and the keyboard closes again.

The only way to use the on-screen keyboard is to move the browser to the right or left side of the desktop and pin it. The keyboard works as usual in this half window.

Apart from updates, I've added the ublock and umatrix extensions. Could the problem come from there?

Asked by weber_danny 20 hours ago

Deploying Firefox ESR for Mac with policies.json

I'm working on building a deployment for Firefox 78.1.0 ESR in a mixed Windows/macOS environment. I've got a policies.json file that works, and was able to install it on … (read more)

I'm working on building a deployment for Firefox 78.1.0 ESR in a mixed Windows/macOS environment. I've got a policies.json file that works, and was able to install it on Windows via a batch script that runs the installer MSI, creates the distribution directory, and copies the policies.json to that location.

Where I'm struggling is getting this deployed on the Mac side of things. I've followed the directions to apply policy and remove the quarantine here: https://support.mozilla.org/en-US/kb/deploying-firefox-customizations-macos While this works on my Mac, when I deploy it to my test collection (via AirDrop, Self-Service, or by running the PKG file made by JAMF Composer), macOS says the app is damaged and should be deleted.

Does anyone know a way around that?

Asked by D3xbot 20 hours ago

FireFox Browser

The FireFox since yesterday do not support the search engine option or any declaration of an engine in the Web-Screen or in the option "one Click search" on the other ha… (read more)

The FireFox since yesterday do not support the search engine option or any declaration of an engine in the Web-Screen or in the option "one Click search"

on the other hand, the Bookmarks ar not the last one - If I start an update of FireFox there is no change - et always showns the wrong functions regards Dietmar Koenig

Asked by Coastguard 20 hours ago

Twitch sound bug after ad

Sometimes, quite often but not every time, sound is sizzling after an ad on twitch. Need to f5 to fix it. I don't have this problem with chrome. I tryed to empty cookies … (read more)

Sometimes, quite often but not every time, sound is sizzling after an ad on twitch. Need to f5 to fix it. I don't have this problem with chrome. I tryed to empty cookies and stuff without success.

Asked by fabtor25 20 hours ago

lost all my tabs

Every now and then, although I have my browser set to open with all previous tabs in place, it does not, and they are lost. But there seems no way to have them reopen and… (read more)

Every now and then, although I have my browser set to open with all previous tabs in place, it does not, and they are lost. But there seems no way to have them reopen and I lose a lot of info this way. This is even though the settings are such that it says to open all the tabs from last time. Any answers

Asked by ewillms 19 hours ago

Developer tools console language

After the latest update (Developer Edition 80.0b6), the developer tools console displays messages in Swedish even though I have chosen English as interface language. How … (read more)

After the latest update (Developer Edition 80.0b6), the developer tools console displays messages in Swedish even though I have chosen English as interface language. How do I change it back?

Asked by Nils Weinander 19 hours ago

Synced tabs - from an older iphone

Thank you for al the support - such great people helping out with Firefox! After syncing my open tabs in my devices, I need to send back the old iPhone(6s) after now upda… (read more)

Thank you for al the support - such great people helping out with Firefox!

After syncing my open tabs in my devices, I need to send back the old iPhone(6s) after now updating the newer iPhone10r.

Once I zero out the older phone (to send it back to the service provider), will the newer one lose the synced tabs (from the 6s or will they be retained?

Asked by bsefam 18 hours ago

Synced tabs - from an older iphone

Thank you for al the support - such great people helping out with Firefox! After syncing my open tabs in my devices, I need to send back the old iPhone(6s) after now upda… (read more)

Thank you for al the support - such great people helping out with Firefox!

After syncing my open tabs in my devices, I need to send back the old iPhone(6s) after now updating the newer iPhone10r.

Once I zero out the older phone (to send it back to the service provider), will the newer one lose the synced tabs (from the 6s or will they be retained?

Asked by bsefam 18 hours ago

Radar won't load on weather.com

On weather.com the radar feature won't load.No map. No image. It works in Safari but I hate to keep switching browsers just to see weather radar. Running 79.0 Firefox on … (read more)

On weather.com the radar feature won't load.No map. No image. It works in Safari but I hate to keep switching browsers just to see weather radar. Running 79.0 Firefox on an older Mac running Catalina 10.15.6. Any suggestions known to work?

Asked by Mern 18 hours ago