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good morning,

I am having problems using a third-party website, playing chess, and one of the functions on their website is not available to me because I keep getting an error message. they have a forum on which I am discussing this issue with one of their Mod's, and he seems to be under the impression it has something to do with my Browser (Firefox 115.32.0esr) storing site data, and that the file in which this is stored has become corrupted in some way. I have no idea how he arrived at this conclusion but that is what he said.

I assured him that, "in Firefox, under <Privacy and Security>, in <Cookies and Site Data>, there is an option marked: "Delete cookies and site data when Firefox is closed." this has a tick box next to it and on my computer this has been selected for about the last five or six years. the browser does not retain site data or cookies and deletes them each time it closes. when I follow the instructions you linked to, and click <Manage Data>, there is no data to manage. it does not exist."

however, he replied to this that: "I don’t think that setting deletes Local Storage, though I’m not 100% certain."

one observation I make is that when I open the <Cookies and Site Data> <Manage Data> dialogue, the websites I have visited in the current session are listed. this data therefore does exist, and there must therefore be a file, even if only temporarily, containing this data. my question is about what exactly happens to this file when I close the session.

1) is the file emptied of data, but still exists as a file.

or

2) is the file physically deleted so that it no longer exists.

if, after the session, I reopen the browser and select the <Clear Data> dialogue and click <Clear> does this simply empty the file or does it physically delete the file. if the file still exists, is there any way to ensure that it is physically deleted in order to confirm that it is not corrupted in some way?

thank you.

Before installing recent update (115.32.0 esr) I had no problems to print to Brother MFC-7360 printer or Save to PDF; now, neither of these selections will perform their function. I have tested the printer and can print a Windows Printer Test Page ; I can also print using Windows Reader. Please advise what I can do to correct this issue with the latest version of FireFox 115.32.0 esr. I even tried the "clear saved print settings" in the "more trouble shooting information" ; "printer"; "troubleshooting"; I don't think that did anything.

Thank you.

As Firefox no longer supports windows 8, I have downloaded and installed Firefox ESR 64-bit. I can open my banking site but the site does not show a log in button. I had no trouble with this site last week. I can access my log in details on my mobile. Can this be fixed

Warwick

I have just reactivated a (duplicate) computer which I have only used 2 or3 times in the last year. I have been asked to re-input my Firefox password. Now it wants me to sync Firefox with my (android) phone.

For some reason, Firefox has not been installed on my phone, although other browsers that I have never previously heard of seem to have auto-installed themselves.

I have tried to download the "no fuss" version of Firefox, but it is asking for credit card details. Other browsers allowed me to skip this step, but Firefox will not allow me to proceed, and does not provide a "skip" facillity.

I ABSOLUTELY REFUSE to allow my credit card details to be stored on my phone or in a browser. Storing the credit card data would not confer any advantage, because I have multiple credit cards, and I select the card for each transaction according to my location, the currency being billed, and whether the card offers cashback or loyalty points for the type of transaction I am making.

Has anybody else encountered this problem ?

I have been using the Firefox browser for years on the exact same computer running windows 8.1 that isn't having any issues or problems. Over the last 6 months the browser has been crashing every single day regardless of utilizing every setting mentioned in the help articles, numerous "refreshes" (numerous times it also freezes during refresh) and numerous reinstalls have done nothing. Every single day the browser crashes and I have to restart it or my whole computer. This is my last attempt to figure out what's happening before I stop ever using it again.

Suddenly, i am finding when i get to the end of my bookmarks and scroll up, the bottom most bookmarks show up. And scrolling down, as i reach the last bookmarks, the topmost bookmarks show up.

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube videos (i had been watching them all day) and turned my computer off and went to bed. around 9am 1/1/2025 i got up and turned on my computer, clicked mozilla in my toolbar and started a search, I GOT GOOGLE RESULTS, SO HIT THE BACK ARROW AND NOTICED GOOGLE WAS MY SEARCH ENGINE!! DID YOU DO AN UPDATE OR ANYTHING TO CHANGE MY SEARCH ENGINE TO GOOGLE? i managed to download duckduckgo and make it my search engine again. BUT i NEED to know if this happened on YOUR END, or if GOOGLE did something. I HAD NOT MADE ANY CHANGES TO MY COMPUTER ON 12/31/2024 OR THE EARLY MORNING HOURS AFTER MIDNIGHT!!!

IF MOZILLA DID THIS , I DO NOT UNDERSTAND WHY, BUT IF IT WAS NEFARIOUSLY DONE BY GOOGLE, THEN IM PISSED!!! THANK YOU!

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

Practice page in freecodecamp.com is not appearing. I have tried all the help articles but it is not resolving. I have attached screen shot also. There is data above the marker I have put. It is not going up. Please help

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message came up cannot open I think it was something like can not use I think it was like lcd.If that makes sense please help