Showing questions tagged: Show all questions

Instagram does not open

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not wo… (read more)

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not working. Can you help me?

Asked by vincent48 1 month ago

Last reply by TyDraniu 1 month ago

  • Solved

Some sites will not load on Firefox desktop Windows 11

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypa… (read more)

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypal, Venmo, and Common Dreams (which is a news site). The same sites continue to load instantly on my old Windows 10 PC in Firefox, and on the new Windows 11 PC on Edge. Firefox is the only browser I use, I just use Edge to test sites, I uninstalled Chrome because of Google's privacy and AI issues.

In the lower left corner of the window for these three sites are the following messages, for the three respective sites:

What's going on here? Seems strange that Firefox continues to behave normally on Windows 11 for all sites except these three, and works perfectly for these three sites on my Windows 10 PC. How can I further troubleshoot and fix this? I don't want to have to use Edge to visit these three sites, esp. Paypal and Venmo.

I'm guessing it has something to do with cache or history but am not sure how to proceed...

Asked by Ferrara 2 weeks ago

Answered by Ferrara 2 weeks ago

lowes web page

lowes web page comes up. but when looking for product it denies me access. it said denied access to server. it gives me codes that i do not under stand.please give me st… (read more)

lowes web page comes up. but when looking for product it denies me access. it said denied access to server. it gives me codes that i do not under stand.please give me step by step on how to fix it. paul klemp

Asked by paulklemp 4 months ago

Last reply by Paul 4 months ago

  • Solved

Cannot connect to Microsoft Office web editors (word, excel, powerpoint)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling ad… (read more)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling adblockers, disabling tracking protection, running in a private window, all the way down to completely reinstalling Firefox 147 fresh. This has persisted for roughly a week, so it does not seem to be an issue with my own network connection, nor with Microsoft's services, nor my files specifically since I can edit the files online from my PC at work. The error message specifically reads:

We can't connect to the server at usc-excel.officeapps.live.com (or usc-word-edit.officeapps.live.com or usc-powerpoint.officeapps.live.com, respectively).

I could previously access these files to edit when I was still on Firefox 146, so I'm guessing it's something going on with 147. Has anyone encountered similar issues with Web Office apps, and perhaps found a resolution?

Asked by sheldend80 1 month ago

Answered by sheldend80 1 month ago

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com.

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com. In the first photo, Chrome and the styles look as they should, but in … (read more)

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com. In the first photo, Chrome and the styles look as they should, but in the second photo, Firefox and the styles do not work. I understand that this is most likely the fault of Google, which has prioritized optimization for Chrome over full cross-browser compatibility, but are there any solutions to fix this?

Asked by majuga 2 months ago

Last reply by jonzn4SUSE 2 months ago

Fire Fox gives me an erroneous statement about user name or password being incorrect trying to log in to a web site

When I try to sign in to a particular site FireFox gives me this warning: "Your username or password is incorrect. You can try again or skip the password by scanning the… (read more)

When I try to sign in to a particular site FireFox gives me this warning:

"Your username or password is incorrect.

You can try again or skip the password by scanning the QR code on this page."

However, the user name and password ARE correct and I can log into the site with that username and password on other browsers like Safari.

Is there any way to fix this?

Asked by peaces-93948 2 months ago

Last reply by peaces-93948 2 months ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 month ago

Answered by Denys 1 month ago

  • Solved

Netflix not working with Firefox

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date. Update required Looks like your browser, oper… (read more)

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

Asked by ckitrick 5 months ago

Answered by Paul 5 months ago

  • Solved

snippets

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different websi… (read more)

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different website, but not on this one. The problem persists even after deinstalling the snipping tool and restarting. On edge, I get access to windinfo.eu.

Many thanks in advance for your help

Christoph

Asked by ckoerber 2 months ago

Answered by ckoerber 2 months ago

Instagram click on comment redirect to comment instead

Good day, when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to sc… (read more)

Good day,


when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to scroll a lot.

Please help with that.

Thanks a lot!

I will contact Instagram about that now too, as maybe the issue is on their side, or on your side.


Regards from Germany, Johannes

Asked by JohannesPaulHoffmann 2 months ago

Netflix

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in… (read more)

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in screenshot 2 which was taken in an other browser. Can somebody please help me to solve this problem. Many thanks.

Asked by FirefoxHuskey 3 months ago

Last reply by FirefoxHuskey 2 months ago

Online Payments

I cannot complete an online payment from a checking account on firefox. I get to the point where it says submit payment and it always kicks me back to the same screen. … (read more)

I cannot complete an online payment from a checking account on firefox. I get to the point where it says submit payment and it always kicks me back to the same screen. I have to change browsers to complete the payment. Is there a setting that is preventing me from completing the payment?

Asked by seayhomes 2 months ago

Can't enter information on many websites

I have been having trouble entering information or accessing certain websites. This has been getting worse regularly. Either I can't sign in, using manual or saved inform… (read more)

I have been having trouble entering information or accessing certain websites. This has been getting worse regularly. Either I can't sign in, using manual or saved information in my password keeper, or I can't enter information on sites on which I'm trying to make a donation, such as my address. Or it will do that and then not let me enter credit card information, again either automatically or manually.

Note that I then have to open a different browser, and then I have absolutely no trouble. If these problems aren't fixed, I will have to stop using Firefox as my default browser, which it has been since its beginning. Please advise.

Asked by Sheila LV 2 months ago

Problems using Reddit web site

Whenever I try to use Reddit Firefox refuses to display most media elements. This has only been a problem since the recent upgrade to 145. I've tried refreshing Firefox. … (read more)

Whenever I try to use Reddit Firefox refuses to display most media elements. This has only been a problem since the recent upgrade to 145. I've tried refreshing Firefox. I've even re-installed it, using a totally new profile.

Is anyone else experiencing this? I get the following message (image attached) in the console if I inspect one of the elements involved.

Asked by ReallyPissedOff99 3 months ago

Last reply by Mark 2 months ago

youtube.com

For the past two weeks, I haven’t been able to access youtube.com on Firefox. Every other browser loads it without any issues. I’ve already tried switching devices, reins… (read more)

For the past two weeks, I haven’t been able to access youtube.com on Firefox. Every other browser loads it without any issues. I’ve already tried switching devices, reinstalling Firefox, changing networks and locations—but nothing fixes it. The YouTube app works fine, and this problem only occurs when opening youtube.com in Firefox.

On desktop Firefox, I get:

Secure Connection Failed An error occurred during a connection to youtube.com. PR_END_OF_FILE_ERROR

On mobile Firefox, I get:

Cannot Complete Request Additional information about this problem or error is currently unavailable.

I would appreciate any help resolving this issue.

Asked by kevin.volanka 3 months ago

Last reply by kevin.volanka 3 months ago

Empty presentation when exporting from Perplexity in Firefox, works in other browsers

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content). If I do the same export in other browsers (for… (read more)

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content).

If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty.

So it seems this issue only happens in Firefox. Firefox 145.0.2

Asked by Egor Mantorov 2 months ago

Last reply by Egor Mantorov 2 months ago