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Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed my "secondary" window first and it said "would you like to close 3 tabs" and I clicked yes. That is pretty normal, when you have 2 windows. Then I closed my "main" window the one that is always restoring when I open firefox and it also said "you're about to close 20 tabs". Once again, sometimes this happens, sometimes it doesn't, but it always knows to restore it, so to me it's normal. I put my pc to sleep and I the next morning I turn on the pc and it opens a blank homepage. I think nothing of it, so I go to try and restore it through the history and that doesn't work. I go online to look how to restore it and it says everything about backup on the profiles folder. I go there and it isn't showing the files that I had, just the ones that I used this morning. I try to change the firefox profile to see if that window is in another one it isn't. I had hopes that it wasn't erased because that morning when I opened a window and I had more than 1 tab it said to me "would you like to close 4 tabs" and that always happens when there is more than one window open. So in the end I abandoned to recover the tabs I just could do it from the history. My WHOLE history that I collected for the past 6 years is gone and all my cookies. I have Firefox Sync and it shows my history on my phone, but when I go to sync it, it still doesn't show. I need help with at least recovering all my history and cookies; Bonus points if you can try to recover my lost window. Thank you!

My bookmarks in the bookmarks toolbar have disappeared, I can no longer save a bookmark anywhere. Some of my bookmark folders have disappeared. I have tried restoring but I get the message "unable to process backup file"even after importing the file from my other laptop using both HTML files and .json files. I tried refreshing firefox, that didn't help. I uninstalled firefox and reinstalled it with the same results. Never had a problem with firefox before, but it's useless now! Can anyone help?

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

While I like to have shortcuts for sites that I visit frequently (Amazon, eBay, bank, etc.), I don't like the fact that a recently visited site shows up among the four rows of my shortcuts every time I log in and go to my shortcuts. (My computer defaults to these shortcuts when I open up Firefox). Something new that wasn't previously there. I'm like, "okay, that's not something that I put there myself". Something that I didn't SAVE as a shortcut myself. It wasn't like this on my old computer. I had just the frequent sites that I WANTED to show on my shortcuts, not a new icon for a site I've visited recently. I unchecked the "Shortcuts" box in settings and sure enough, ALL my shortcuts disappeared. Had to recheck the box.

Am I missing something here? Why can't I have only the shortcuts that I want on those four rows and not have an icon for a recently visited site just add itself to my shortcuts? Just because I visit any particular site (whether one of my shortcuts or not) doesn't necessarily mean that once I leave that site, that I want it to show up in my shortcuts with a slightly different looking icon from my regular shortcuts, basically duplicating what I already have, but needlessly adding something that I didn't ask to save? For example, if I open up Yahoo to check mail, despite already having a shortcut with the Yahoo icon, the next time that I turn on my computer, I'll have a slightly different Yahoo icon that might now show "log in", as well. Ditto with other shortcut icons.

I hope all this makes sense. Can anyone explain to me how to fix this? Any help would be much appreciated.

Secure Connection Failed

An error occurred during a connection to services.msw.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I try to download a statement from my bank I just get a blank page pop up. This used to work with Firefox and it works OK with Chrome. What has changed ...or is there a Firefox setting that is wrong?

when I try to log in to https://www.bluemountain.com I get the message that it is "blocked". Why? How do I unblock it?

My old laptop computer completely died. I installed Firefox on my new computer. However, after signing back into Firefox, my stored passwords and tabs were not available. How do I find/recover saved login passwords and tabs? I am a long-time Firefox user and had a lot of stored information that I assumed would follow my account.

Thank You,

Dave Barber dd.barber@gmail.com

The 29. january I got no sound when streeming video from Firefox. I checked the situation with VLC, another media player, which had no problems with the sound. I opened Windows "sound control settings" and chose to send the sound to the monitor (HDMI). Then I got sound from Firefox. When I sent the sound back to the original device, which is an USB Audio DAC, because I use an external amplifier, and my PC doesn't have the SP/DIF output. Again there were no sound from Firefox, but sound from VLC. In addition I started Microsoft Edge, and got sound! Which means that the problem is only with Firefox.

Then I checked the time for the last Firefox update. It was january 28, the day before (or it could have been the same day), and the new version was: 147.0.2. That made me beleive that the cause of the problem was the software update. What else could have caused this problem ?

I do not know how to fix this problem. I need help, otherwise I have to quit using Firefox, which I have been using for a decade without any problems. I am using Windows 11.

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with no problem. What can we do to correct this situation. Thank you

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.