Showing questions tagged:

Creating a New Account With Thunderbird

Hello, How do I create a new account with Thunderbird? (The support article hasn't been updated in 3 years.) Is it still possible to create a new account with Mozilla, or… (read more)

Hello,

How do I create a new account with Thunderbird? (The support article hasn't been updated in 3 years.) Is it still possible to create a new account with Mozilla, or do I need to create an email account with a third party such as Mailfence and then log in? Should I just use Seamonkey instead? Please advise. I would like to integrate my browser and email. Thank you.

Archived 2 48

I just found out I have two firefox accounts with two different emails how can i combine them

So apparently I already had a firefox acct usin my main email from a long time ago and I have one I signed into most recently usin my secondary email. I just had to updat… (read more)

So apparently I already had a firefox acct usin my main email from a long time ago and I have one I signed into most recently usin my secondary email. I just had to update my firefox so thats where it all got confusing but I updated successfully and just bookmarked my tabs so I could find em when I started usin updated firefox. im on my laptop and it lets u keep both versions. Not only that but I realized I'd been usin firefox for -I have no idea how long, w/o even signing in! So Idk where all those bkmarks got saved to if I wasnt signed in 4 wks or months...I assumed it wasnt possible to do stuff like that unless u were actually signed in, but now Idk where all of the settings, things i saved or anythin else I adjusted specifically to me would be now since it was all done w/o bein signed into a specific acct! I think a few yrs ago was the 1st time I realized u even COULD have a firefox acct cuz I thought id been usin my fire fox 4 yrs w/o one & had a whole bunch of saved pws that were either saved while not signed into anythin or perhaps a few were saved when I 1st made the acct. I also remember tryin to login when somethin informed me I had an account, which I didnt realize and...o wait I remember now.. I think id been signed in on my laptop 4 yrs w/o realizing I was, & had saved pws, bk marks etc BUT my comp was about to be non-usable due to some internet safety update those of us w/old computers had been getting as a courtesy for yrs that we wouldnt be gettin anymore (all comps older than 2010) & I was forced to get a new laptop in order to keep usin the internet safely. Obvi I planned to transfer everythin id saved in my firefox to the new laptop but I couldnt find any of my acct info like pw, accnt name or anythin despite literally bein signed in. I remember thinkin, "guess I can never sign out cuz ill never be able to get back in" & eventually I had to use the new laptop so id be usin firefox w/o bein signed in, regardless- so this 2nd account I "just" realized I had, must be that one- which I still cannot access, I assume. Don't recall why I couldnt get any of the info while I was originally signed in but eventually I had to use the new laptop & that firefox obvi wasnt signed in, so all my stuff was lost (I think.) I mustve made a new acct since theres one wit my other email I was able to login to today, but Ive been usin the browser on my laptop (and phone, i believe) w/o bein signed in 4 some time. I need help, Idk wat to do bout the accts & the dead one I cant access. I dont have the best memory due to ADD & the many meds I take so I can't be sure what I'v said is accurate. I need help figuring out whats actually goin on wit my accounts, if possible. I'm sorry I can't be more sure on the details. How do I even get in contact with customer support about this? When I kept searching about my problem the only escalation the site would tell me about was to ask a question to this which I now realize is just aq community forum and no one here can help me link my account to combine them into one. I need tech support 4 that.

Archived 2 129

how can I pay with bank check

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is … (read more)

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is more and more difficult now for us. Under "please select" you must notice "Other" ! kind regards Antoine

Solved Archived 2 44

I received a sync request which I did not initiate

I received a Sync request from someone in Tabriz Iran which definitely is not initiated by me.I reside in Sydney Australia.Ive changed my password but is there anything e… (read more)

I received a Sync request from someone in Tabriz Iran which definitely is not initiated by me.I reside in Sydney Australia.Ive changed my password but is there anything else you could do to secure my data?

Archived 1 212

Cannot create a accounts for Microsoft and Appl atm

Tried to create accounts for Microsoft and Apple today. But didn't succeed on Debian 13.3/140.8esr or Fedora 43/148. Microsoft keeps asking for domain/username and Apple … (read more)

Tried to create accounts for Microsoft and Apple today. But didn't succeed on Debian 13.3/140.8esr or Fedora 43/148.

Microsoft keeps asking for domain/username and Apple refuses password (but is correct)

Anyone else having trouble atm?

Open 3 66

I want to log in to two Firefox accounts on the same computer

Hello! I want to log in to two Firefox accounts on the same computer. This is possible with Google Chrome, but I am not sure how to achieve this with Firefox. Could you p… (read more)

Hello!

I want to log in to two Firefox accounts on the same computer. This is possible with Google Chrome, but I am not sure how to achieve this with Firefox. Could you please let me know how to do this?

Is there a customer service number in China? If so, could you please contact me by phone and let me know the phone number for customer service in China?

My phone number is [edited phone# from community support forum]

Archived 2 162

stop donation

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. … (read more)

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. I therefore opened an email account with tutu, after donating $41 USD to Mozilla. I wish to stop this payment please. My email address is [edited email from public community support forum] I appreciate your help,

Ron Axelson

Open 1 196

Can't login - No Email Access

I am trying to sign in to my account (not this one) but I know longer have access to the email associated with the account. I do still have the device (computer) that I a… (read more)

I am trying to sign in to my account (not this one) but I know longer have access to the email associated with the account. I do still have the device (computer) that I always used with the account. I was still logged in but somewhere along the way I was logged out.

Archived 1 28