Showing questions tagged:

after the last firefox update i have lost my home page icons

hi there after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to freque… (read more)

hi there

after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to frequent web pages.

at the moment i am using having to use another browser to access my emails.

if i want to go through the history/bookmark tabs i can find some of my saved web pages. still cant access my webmail this way.

i am running windows 10 for the moment.

thanks for your help.

Open

Unable to get messages from GMAIL

Trying to get the mobil version to work. Can the mobil version coexist with the PC version? I tried leaving messages on server, but no joy. Got through the setup OK, but … (read more)

Trying to get the mobil version to work. Can the mobil version coexist with the PC version? I tried leaving messages on server, but no joy. Got through the setup OK, but the mobile version want a signon to Google

Open 1

All my emails are gone, local folders and even starred messages - oldest msgs are 26/03/2026

I will preface this with no I do not have a backup - which is my fault. However I did not expect my account to be nuked into oblivion with no explanation. As per the titl… (read more)

I will preface this with no I do not have a backup - which is my fault. However I did not expect my account to be nuked into oblivion with no explanation.

As per the title, all my emails are gone. My local folders are devoid of anything I can use and am hoping that everything may be on a server somewhere. This is years of emails, important correspondence, bank information, business, etc. The ONLY thing I can think of is when I download the TB app for android and sync'd it using the QR on the desktop version of thunderbird. I then checked stuff the next day and everything was gone barring emails from that day, all folders, everything was gone. Is there no way to recover this?

Open 12 54

Can I restore/find history of more than a year ago?

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me t… (read more)

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

Open 3

after update all bookmarks lost

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then c… (read more)

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then clicked on Restore which open a File dialog box. What file? Nothing is restore. I want the bookmarks restored.

Open 2 1

Stored Gmail email are empty

I use Thunderbird to store loacally some email from gmail and delete it from the online server. Until october last year it was working flawless, to day I need to read an … (read more)

I use Thunderbird to store loacally some email from gmail and delete it from the online server.

Until october last year it was working flawless, to day I need to read an old email and I discovered that locally since october of some email is only stored the subject and somtime I only have the ticker that increase in the stored email email, but there is either not title or subject. I didn't change any setting in my computer or in the antivirus,, the only thing is that I perform the update of thunderbird as usual. Is it possible to recover these emails or they are gone forever?

Best regards

Open 3 54

VPN Access Denied

some commercial sites do not allow access to their site while using VPN so I must turn off the VPN. Site states Access Denied

Open 1 63

how to remove the new and completely useless Tab animation? pt2

this is still really annoying: https://support.mozilla.org/en-US/questions/1500761 why is the icon even there or why does it have to disappear and then also change the ta… (read more)

this is still really annoying: https://support.mozilla.org/en-US/questions/1500761

why is the icon even there or why does it have to disappear and then also change the tab size ?

1) if its there to enable you to play a tab in the background, then i want the option to switch the feature on or off (because i do not want to play anything in the background, atleast not via a 24/7 target practice with a mouse)

2) if its there to give you notice that there is a 'multimedia' tab open in your browser, then i want the icon to stay there and not dissapear plus change tab size...

like what is this even ? are we back in the 50s ?

Open 2

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (read more)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Solved 3 1 9

Connection was refused

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everyt… (read more)

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everything is good on their end. What do I have to do to "fix" Thunderbird? I can't send or receive any emails from 5 accounts with Spectrum and the emails are there when I log in at WebmailSpectrum.net..

Solved 2 9

Change Firefox back to asking for password instead of windows credentials.

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened. … (read more)

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened.

Solved 4 90