All Products Community Forum

In Thunderbird, I am trying to create an email filter, however, the screen/window display will not show the "OK" button to allow the filter creation to be saved for usage. After several hours, I have tried all the resolution changes, "resizing" the screen/window, "window" stacking, cascading etc, - nothing works to lengthen the screen to show the "OK button. I have other filters created previously, that work, but editing with changes have the same display issue. (HP Pavilion laptop-Windows10, i7) It appears that the bottom of screen is in a fixed position -see screenshot.

Any suggestions appreciated,

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

My computer recently crashed, and I've only been able to partly restore it. One of the casualties seems to be access to Thunderbird (although I've just accessed this help page with the password that doesn't work with the App).

hello, i cannot seem to find a solution online, hopefully someone here can help.

i often receive emails with images attached, and most of the time people don't resize the image. so you can imagine over time this all adds up. i dont always need to keep a 6mb image versions. i would love if there is a way to resize the email image attachment, to at least still have a smaller copy for refence, but not end up with a huge email account (local/pop3)

preferably a one click solution, or even a routine i can run on the file system, etc.

thanks

I rarely turn my laptop off, when I'm not using it I put it into sleep mode. Firefox absolutely hates this though, and after a few days it will slow to a torturous crawl. Everything becomes horribly irresponsive, feels like nails on a chalkboard. It can even get to the point where it will randomly delay my cursor in Windows 10 itself by 10 SECONDS along with some bleed into other programs while switching between them. Fully closing Firefox then re-opening it will reset the issue, starting the timer again, but I hate doing this because I have doing that set to log me out of various sites which I then have to re login to, letting the torture boil until I give in. This has been my Firefox experience on laptop for at least 5 years now. Other forks of Firefox have this same issue.

I am leaving Firefox in the torture state currently to troubleshoot here. Currently the memory usage on Firefox is 6GB at 54% of my total ram, which is being used at 84% total. Total CPU usage is 23%. Wrote this on my desktop for my sanity so that's why there's no troubleshooting information.

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

I have several MS 365 accounts that I have added to Thunderbird to backup. Now that all the emails and data is in Thunderbird, I would like to deactive the MS 365 accounts completely as the company is closing down. I need to keep the emails as archives for several months in case of an issue, but the MS 365 account will no longer exist. Will Thunderbird delete all the emails once I deactive the 365 accounts or is there a way to store them permanently?

For record, I already tried to add them to my Outlook app on my Windows computer and back up a pst file, but it is not bringing over all the years of data like Thunderbird did. Only recent items.

Hello Folks, I just importeda a new certificate. Then I wanted to save all my certificates for backup. Selecting "Backup all...", I neter a secure password and click ok just to get the following error message: Failed to create the PKCS #12 backup file for unknown reasons the only button is "OK"

How can I start finding out what is going on and is there any means to save my certificates?

Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my regular password. I just set up my primary password so I understand why it is asking for that, but I don't understand why it is also asking for my regular password before I can get access to the mail server that I am using. the regular password was set up on 6/17/24 and until today it was working fine.

I have a TB installation reading mail from a webmail set up. The files are in an inbox, 26,000 plus. They have also been transferred and readable in TB. They have the following format. Subject: [xxxxxxxxxx & yyyyyyyyyyyy zzzzzz ] New User Registration

Body text -

New user registration on your site xxxxxxxxxx & yyyyyyyyyyyy zzzzzz :

Username: selected_nickname9481

Email: username@provider.com

How can I extract or retrieve the "Username:" variables and "Email" variables in the Body text to set up a mailing list or Address Book. Thanks!

There have been numerous times when I click on a video to play (NY Times, WSJ, Universal Class), I just get a spinning circle but no video. Yet when I go on Google Chrome, the video plays right away. What's the problem here?

Thank you.

Can not open the website of my Bank. I'm getting this message. It works yesterday

Secure Connection Failed

An error occurred during a connection to suncoast.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Home Internet speed via cable 500 Mbps. When checking the Internet speed through the Firefox browser (version 133.0.3), incoming and outgoing about 250 Mbps. That is, the browser cuts the speed twice. When checking the speed through Google Chrome (version 145.0.7632.160), the Internet speed is about the declared 500 Mbps. Please help solve the problem with Internet speed through the Firefox browser.

I use Brave, Firefox, Firefox Developer Edition and Thunderbird. Brave: 600mb Firefox Dev: 600mb Thunderbird: 200mb Firefox: 800mb Why is Firefox using too much memory? Especially as I am running Firefox Dev as a direct comparison. I don't have any plugins on Firefox. Firefox Dev has uBlock Origin alone. Brave has a few plugins.