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Missing mail in Sent folder in mobile app

Installed mobile android app. Manual configuration as other methods did not work. Email received and all well but the Sent folder contains only recently sent mail, which… (read more)

Installed mobile android app. Manual configuration as other methods did not work. Email received and all well but the Sent folder contains only recently sent mail, which then disappears leaving the folder empty.

One piece of advice is to check a folder called " copies .... " like repair on Win 10 but neither exist on the mobile app. Any guidance welcome.

Asked by alan@edwards-online.net 1 day ago

Last reply by alan@edwards-online.net 4 hours ago

Mystery who I am sending as

Looking at the screen, which identity does everybody think this message is going out as? We observe those three possibilities. See the first image. Apparently the firs… (read more)

Looking at the screen, which identity does everybody think this message is going out as?

We observe those three possibilities. See the first image. Apparently the first possibility is the one that is chosen. I'm talking about just an email address with no name.

Okay, in the second image it turns out it was not the first possibility that was chosen it was the second possibility.

However at the bottom of the screen again we see it seems to be saying it was the first possibility.

No I'm not saying I ever expected it to be the first possibility. I'm just saying that this needs all to be 150% more clearer.

I'm not asking any questions I'm actually reporting of bug, yes.

Asked by jidanni 11 hours ago

Last reply by jidanni 11 hours ago

Inbox Zero

Hello! Lovely mail app you've built, thank you. I was just wondering if it's possible to add an inbox zero message/statement/picture when the entire inbox is empty (may… (read more)

Hello!

Lovely mail app you've built, thank you.

I was just wondering if it's possible to add an inbox zero message/statement/picture when the entire inbox is empty (maybe a toggle for this in the settings) to reward users who finish their inbox, in both Android and Windows version.

Thanks!

Asked by mandarinoriental 1 day ago

Last reply by mandarinoriental 12 hours ago

Thunderbird

My Thunderbird shows both in english and swedish,it started after an update yesterday. My E-mailadresses are an mishmash of english and swedish,so whats to do? With regar… (read more)

My Thunderbird shows both in english and swedish,it started after an update yesterday. My E-mailadresses are an mishmash of english and swedish,so whats to do? With regards Jan-Erik.

Asked by janerik.sjogren 23 hours ago

mails in inbox disapper

Mails that I want to keep in the inbox disappear. They are not in the bin and not in the junkbox. In Thunderbird for windows these mails are still in the inbox. How and/o… (read more)

Mails that I want to keep in the inbox disappear. They are not in the bin and not in the junkbox. In Thunderbird for windows these mails are still in the inbox. How and/or where can I find an reactivate these mails? Kind regards Tony

Asked by tony.muehlebach 1 day ago

Edit as new message and then save draft crashes the thunderbird app.

Hi all, I have found a bug with version 10.1 of the Thunderbird email app for Android. When I go to Sent Items in the Thunderbird app, choose a previously sent email to… (read more)

Hi all,

I have found a bug with version 10.1 of the Thunderbird email app for Android.

When I go to Sent Items in the Thunderbird app, choose a previously sent email to view it, then choose 'Edit as new message', then make the necessary changes and choose 'Save draft', Thunderbird crashes and the new message is lost (not getting saved in drafts).

Matthew

Asked by Matthew Sampson 2 months ago

Last reply by Matthew Sampson 1 day ago

  • Archived

How to view headers and complete text

One feature missing from K9/Thunderbird for android is ability to view the complete email headers and text. Having the option to not only view headers is to view and expo… (read more)

One feature missing from K9/Thunderbird for android is ability to view the complete email headers and text. Having the option to not only view headers is to view and export the complete email message. Can the developers add that ability in upcoming versions?

Been using K9 for years and now the Thunderbird beta.. Thanks

Asked by greg150 6 months ago

Last reply by Android User 2 days ago

Folder

Hallo, How do i manage my folders such as addition, renaming and delete folders? Additionally, i would appreciate the possibility to undo the swipe. For example, if the… (read more)

Hallo,

How do i manage my folders such as addition, renaming and delete folders?

Additionally, i would appreciate the possibility to undo the swipe. For example, if the wrong message has been moved to Trash.

Kind regards

Asked by Tobias Radau 5 days ago

Last reply by Platform34 4 days ago

No folder available on thunderbird mobile

Im on thunderbird version 13.0 and no matter what i do i can't get folders to show. For the gmail account there is no problem but for my work domain i deleted, an dmconfi… (read more)

Im on thunderbird version 13.0 and no matter what i do i can't get folders to show. For the gmail account there is no problem but for my work domain i deleted, an dmconfigure with QR code, manually, uninstalled the app. I can't get it right. On my desktop thunderbird works everything fine. It used to work on mobile but for tha last month atleast i cant get it to work. Thank you

Asked by urban 4 days ago

Last reply by Platform34 4 days ago

  • Solved

App switches between two layouts

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but… (read more)

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but sometimes when I go to open the app sometimes it will just show it fully with out the gmail part.

If its possible I would like it to now show the gmail drop down menu.

Asked by Blaze 5 days ago

Answered by Platform34 5 days ago

  • Solved

Secondary Inboxes NOT Cashing eMails Automatically

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App. After trying different eMail Client App i s… (read more)

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App.

After trying different eMail Client App i selected Thunderbird, BUT THERE IS ONE ISSUE

My BoxMail inbox is divided in a series of Sub-Inboxes where the eMails from Workers of the Company get automatically sorted into.

Thunderbird recognizes and lists these inboxes, in fact it lists them under the inbox

BUT IT DOESN'T INDICATE ME WHERE THE EMAILS HAVE GONE TO to be specific, i get notified when an eMail arrives, and it says in the little Bubble that i have... 36 eMails

But then, in my inbox i have only 7, yet all the SubInboxes still Display ZERO.

I have to enter each Sub-Inbox, and Refresh the Page to show me if there are new messages, and only after i do that, it will display how many unread eMails i have in that Sub-Inbox.

This is overly frustrating and time consuming, because every time i receive an eMail and get notified about it, i have to manually enter each of the 30 Sub-Inboxes i have and Refresh it hoping to find the new eMail Received.

Is there a way to set the Sub-inboxes to Auto-Refresh the eMails within every 10~15 minutes?

Because as it stands, i am losing too much time every day and eventually this will cause an issue that will force me to seek for a different App, and i truly like Thunderbird.

Thank you for your time is helping me solve this matter HAVE A GREAT DAY

Asked by stefob 1 week ago

Answered by Platform34 1 week ago

  • Solved

Thunderbird Android - 1 of 4 email accounts no long receiving incoming mail

The app has been running like a champ, monitoring 4 email accounts. Starting last night, one of my email accounts no longer works. It won't receive incoming email, even a… (read more)

The app has been running like a champ, monitoring 4 email accounts. Starting last night, one of my email accounts no longer works. It won't receive incoming email, even after clicking the refresh button, or send email. The other accounts are fine. When using my desktop app, everything works, so it's isolated to the one account on the mobile app. What could have happened to break this? How do i get this working again? Running version 10.1

Asked by rick163 3 months ago

Answered by rick163 3 months ago

emails I'm gemeinsamen Posteingang

Ich nutze viele Konten in Thunderbird (Android) und auch auf dem Desktop. Problem bei Android: bei jedem Aufruf muß der gemeinsame Posteingang neu abgefragt und aufgebaut… (read more)

Ich nutze viele Konten in Thunderbird (Android) und auch auf dem Desktop. Problem bei Android: bei jedem Aufruf muß der gemeinsame Posteingang neu abgefragt und aufgebaut werden. Damit ist die Verwendung kaum mehr möglich. Auch das löschen von E-Mails funktioniert so nicht mehr sofort und sichtbar. Wann wird das geändert und so indiziert, wie bei Thunderbird für Desktops?

Asked by mopilu 1 week ago

Thunderbird mobile doesn't send email in outbox

Hello all, Thank you for Thunderbird mobile! I get a message not sent error when doing the following on Android smartphone: - click an email address link - create em… (read more)

Hello all,

Thank you for Thunderbird mobile!

I get a message not sent error when doing the following on Android smartphone: - click an email address link - create email opens - send completed email

Expected result: Email goes to outbox and is removed after sending

Actual result: - email stays in outbox and error cannot send is displayed - when moving email to Entwürfe and send again the sending succeeds, but email is present twice in sent folder

Please have a look!

Best regards Gerrit

Asked by Gerrit Leder 1 week ago

Last reply by jack james 1 week ago

Local folders disapear

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird … (read more)

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird download. When i removed thunderbird and install agin it works by magic, but each time i close Thunderbird and open it again my local folders are diapeared Kind regards Ole Storm Mikkelsen

Asked by Ole Storm Mikkelsen 2 weeks ago

Last reply by rahmatbl.1122 1 week ago

  • Solved

Gmail Folders Shown Sometimes as Hierarchical, Sometimes Not

Both screen shots below are from the same phone, same TB version, same account, etc. They were taken only a few minutes apart during the same, ongoing, TB session. This i… (read more)

Both screen shots below are from the same phone, same TB version, same account, etc. They were taken only a few minutes apart during the same, ongoing, TB session. This is TB 13 off Play Store (not beta).

Quite frankly, I dislike the hierarchical (which I see ONLY on my 2 gmail accounts - not in either Outlook or Yahoo - thankfully) and would much prefer the non-hierarchical all the time as it is consistent across accounts and takes less effort to get at folders like Sent and Trash - which are hidden/buried in hierarchical views.

What I don't understand is why/how the same gmail account shows folders in both hierarchical and non-hierarchical. It was my impression that hierarchical was introduced as an "improvement" at some point between K9 and now. Is this a bug? Am I doing something to make this happen? If so, how can I do it again to make it non-hierarchical all the time :-)

Thanks!

Asked by whitedavidp 1 week ago

Answered by Platform34 1 week ago