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Why do I keep getting error messages on certain webpages?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on… (read more)

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

Asked by kjbedard 6 hours ago

Last reply by kjbedard 6 hours ago

Firefox for Mac is eating up all my resources

When I launch Firefox, it uses well under 1GB in memory, but then it starts to increase that amount quickly in just a few minutes and gets up to 50+GB, causing error mess… (read more)

When I launch Firefox, it uses well under 1GB in memory, but then it starts to increase that amount quickly in just a few minutes and gets up to 50+GB, causing error messages to pop up repeatedly until it uses all resources and locks up my computer. I have updated my MAC OS and the Firefox app, uninstalled the Firefox App and still have the same problem.

Please help

Asked by mistertax 7 hours ago

Last reply by zaza 6 hours ago

New Folder does not show under Bookmarks Star. Under Manage bookmarks history it show

After creating yesterday a new Folder, today is not in the Bookmarks under the Star. Under three bars, Bookmarks, Manage bookmarks it shows there the web pages I put ther… (read more)

After creating yesterday a new Folder, today is not in the Bookmarks under the Star. Under three bars, Bookmarks, Manage bookmarks it shows there the web pages I put there yesterday. What is going on?

Asked by JJEULER 6 hours ago

Firefox keeps restarting and deleting my profiles

It has been two times now where I will open firefox and suddenly all my profiles are gone. I have tried everything to try to get them back like trying to get "old firefox… (read more)

It has been two times now where I will open firefox and suddenly all my profiles are gone. I have tried everything to try to get them back like trying to get "old firefox data" back or about:profiles, but there is literally nothing to recover. All of my bookmarks and passwords are fine but I have to log in to everything all over again and reset my home page with all my shortcuts. it is extremely annoying, especially when I use up all the shortcut spaces. It prompts me when I start firefox to create a profile, sign in again, and set firefox as my preferred browser. I have been using firefox for about a year and havent had this problem until a couple of weeks ago. What can i do to avoid having to do this again in the future?

Asked by nicolasnino1019 6 hours ago

  • Solved

how to stop address bar search "terrible idea "

bold text how to stop address bar search. its very wrong you have a fake search bar in the screen i want to search from a search bar not the address bar … (read more)

bold text how to stop address bar search. its very wrong you have a fake search bar in the screen i want to search from a search bar not the address bar

Asked by Matthew Davis 2 weeks ago

Answered by Denys 2 weeks ago

Firefox keeps crashing

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a… (read more)

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a crash report. I sent the crash report multiple times.

I added a screenshot of my MacBook Air info.

The details are: AvailablePhysicalMemory: 1700704256 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20260216153405 CrashTime: 1773448580 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1772203700 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 75 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1773448580 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(NS_ERROR_OMNIJAR_OR_DIR_MISSING) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 248750080 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 15923 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1773448579 SubmittedFrom: Client Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.104864563 Vendor: Mozilla Version: 148.0 This report also contains technical information about the state of the application when it crashed.

Moderator note: This question has been edited to fill the Firefox version field (based on the info submitted).

Asked by suttonc44 3 days ago

Last reply by Denys 6 hours ago

Lost all my bookmarks, found the backups but cannot restore

I lost my bookmarks and toolbar and cannot save any new bookmarks. I found the backup for the bookmarks but I am unable to restore. I also cannot find my profile file e… (read more)

I lost my bookmarks and toolbar and cannot save any new bookmarks. I found the backup for the bookmarks but I am unable to restore. I also cannot find my profile file either. What can I do?

Asked by mdutch1 6 hours ago

Can't access firefox on new desktop computer

I got a new desktop computer and can't access firefox. My existing account is still under my old email ([edited] @q.com) and has been decommisioned. My new email is [edit… (read more)

I got a new desktop computer and can't access firefox. My existing account is still under my old email ([edited] @q.com) and has been decommisioned. My new email is [edited] @myctl.net. I cannot sign in because I forgot my password for q.com which no longer exists, so I can't receive an email to change password. I am at a loss how to fix this... Can you help me please. I had sent you my new email back a few months ago so I thought it had been changed to myctl.net but it is not. help please, I am so frustrated. thx for your help

Asked by ddconne 9 hours ago

Last reply by zaza 7 hours ago

  • Locked

passwords and bookmarks

I can't open Firefox at all, so I downloaded Firefox again, before I got your message. The Crash ID: ⁨bp-958359b9-d3d4-4cba-aa19-4dcbc0260313⁩ That is the only one, not … (read more)

I can't open Firefox at all, so I downloaded Firefox again, before I got your message. The Crash ID: ⁨bp-958359b9-d3d4-4cba-aa19-4dcbc0260313⁩

That is the only one, not five crash ID's. I couldn't open Firefox to find an omni.ja file.

I can't import or access my bookmarks or passwords on the new Firefox I installed. Would you please be able to help with that?

Asked by suttonc44 23 hours ago

Last reply by Denys 6 hours ago

specific livestream can't run on firefox anymore

Hello, i let called it very long terms Firefox user i've been using Firefox to livestream especially on this website : www.showroom-live.com somehow about since 3 months … (read more)

Hello, i let called it very long terms Firefox user i've been using Firefox to livestream especially on this website : www.showroom-live.com

somehow about since 3 months ago i believe (or start at 2026) suddenly i can't stream on firefox again but all other browser that i tested are worked just fine

it gave blackscreen like ss that i attached. even tried on fresh installed Firefox for android too

to be honest i love feature of firefox that i can pop-out PIP windows all more than 1 and even gave full screen of that PIP

i tried every suggest that appeared on website like Disable Enhanced Tracking Protection, turning off hardware acceleration, clear cookies, autoplay are on ALLOW, doing safemode check also make that black screen, even check about:config media.mediasource.enabled (set to true),DRM ON

my system : AMD 7600x, memory 16GB,GPU : RTX3060, Windows 11

thanks before i hope i got solution

Asked by Jiro saves the World 15 hours ago

Last reply by Denys 6 hours ago

Warum kann ich mich auf einigen Seiten nicht mehr normal anmelden, ohne 'zum sychronisieren anmelden usw.

Wenn ich mich auf einigen Seiten anmelden möchte, erscheint dann dieses Fenster: ' Zum synchronisieren anmelden' 'und probieren sie andere Schutzwerkzeuge von Mozilla aus… (read more)

Wenn ich mich auf einigen Seiten anmelden möchte, erscheint dann dieses Fenster: ' Zum synchronisieren anmelden' 'und probieren sie andere Schutzwerkzeuge von Mozilla aus'. Ich möchte nichts davon, ich möchte mich nur ganz normal anmelden.

Asked by harald.dietz 14 hours ago

Last reply by Denys 6 hours ago

  • Solved

is nordpass password manager installed on my mozilla account

I have just downloaded NordPass Password Manager. I think I have added an extension for this in Firefox, but I can't tell if it has been successfully added. I am using W… (read more)

I have just downloaded NordPass Password Manager. I think I have added an extension for this in Firefox, but I can't tell if it has been successfully added.

I am using Windows 11 Home Version 25H2 OS Build 26200.8037 64 bit operating system

Asked by dwmurphy5285 11 hours ago

Answered by Denys 6 hours ago

Having issues trying to get a password to log into firefox

I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be … (read more)

I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be appreciated.

Asked by Michele 11 hours ago

Last reply by Denys 6 hours ago

Sound for Firefox works in troubleshooting mode but not in standard mode.

My sound does not work when using Firefox. But when I switch to the troubleshooting mode in the "Help" menu, the sound works normally. I did not make any changes to sou… (read more)

My sound does not work when using Firefox. But when I switch to the troubleshooting mode in the "Help" menu, the sound works normally. I did not make any changes to sound settings. Sound was fine last night and did not work when I woke the computer up this morning. I am using Windows 11. Going from troubleshooting mode back to normal mode causes the sound to stop working again.

Asked by dkihlken 11 hours ago

Last reply by Denys 6 hours ago

FireFox frozen by Mac OS Virus warning.

Sporadically over the past year, a virus warning, purportedly from Apple, has locked my FireFox screen. I must Force Quit to unlock FoxFire. See images. Is this a scam? … (read more)

Sporadically over the past year, a virus warning, purportedly from Apple, has locked my FireFox screen. I must Force Quit to unlock FoxFire. See images. Is this a scam?

Asked by BMoff1026 11 hours ago

Last reply by Denys 7 hours ago