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  • Solved

delete an email address in Thunderbird

Some of my contacts have passed on. Others are dysfunctional. Whenever I delete the address in the address book, the question comes up: do you want to delete? If I click … (read more)

Some of my contacts have passed on. Others are dysfunctional. Whenever I delete the address in the address book, the question comes up: do you want to delete? If I click 'yes', nothing happens. even if I delete the email via editing the contact, the email is restored again. I use Linux Mint 22.

Asked by Afrikanachrichten 1 month ago

Answered by Afrikanachrichten 1 month ago

  • Solved

contacts gone

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled. i have the same email acc… (read more)

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

Asked by bill 2 months ago

Answered by bill 1 month ago

  • Solved

I cannot import my CONTACTS from Win 7 folder to TB contacts folder

I run aPC with Win 7 (64 bit) and use TB 115.18.0 (64 bit) Supernova (esr) I have all my contacts in a folder on the HDD (data drive). However, I cannot find where TB sto… (read more)

I run aPC with Win 7 (64 bit) and use TB 115.18.0 (64 bit) Supernova (esr) I have all my contacts in a folder on the HDD (data drive). However, I cannot find where TB stores its "contacts" folder. Nor how to import my contacts from the windows folder. I have tried to download a "contacts sidebar" from TB, but my ver. of TB is "not suitable" " " " " create a "contacts" folder to replace the "Starred" folder etc. (failed) and even created a "contacts" folder in the "Local Folders"(succeeded). However when I tried to drag and drop the files from windows toTB, it failed.

There must be a simple way to to import contacts. 

Can somebody help please.

John

Asked by johntc344 1 month ago

Answered by Wayne Mery 1 month ago

I've created new address book in thunderbird but could not save my email

My email contacts are not being saved in Thunderbird’s address book. Some settings might not be working properly. That’s why I created a new address book and imported my … (read more)

My email contacts are not being saved in Thunderbird’s address book. Some settings might not be working properly. That’s why I created a new address book and imported my previous contacts, but Thunderbird still isn’t saving new ones. Earlier, when I clicked on a contact, it was automatically saved to the address book, but now it’s not working. Please advise me on how to fix this issue.

Asked by Md. Yeasin Nazmi 1 month ago

address re-indexing failed

I am using Windows 10 Enterprise LTSC, Version 21H2, and Mozilla Thunderbird 140.3.1esr (64-Bit) Suddenly, the number of entries in my address book has shrunk to 259. Th… (read more)

I am using Windows 10 Enterprise LTSC, Version 21H2, and Mozilla Thunderbird 140.3.1esr (64-Bit)

Suddenly, the number of entries in my address book has shrunk to 259. The size of the file abook.sqlite was 768 kB. Following the advice on https://support.mozilla.org/en-US/kb/rebuilding-global-database, I did Rebuilding the Global Database That did not have an effect on my address book, the lost email addresses did not reappear. What can I do?

Matthias (now to this forum)

Asked by matthias76 1 month ago

Last reply by david 1 month ago

Address. I can only see half the new contact page to enter information, and I cannot move it.

When I click on address book and new contact, a dark area covers half the screen and I can only see half the new contact page, and cannot move the page up (after entering… (read more)

When I click on address book and new contact, a dark area covers half the screen and I can only see half the new contact page, and cannot move the page up (after entering First Name) or up (to enter email address),

Asked by prayjones 1 month ago

Last reply by david 1 month ago

  • Solved

Adressgroup

how do I create a adress-group how do I get to the form to enter the members of this group

Asked by proehricht 1 month ago

Answered by david 1 month ago

mail group

When in an e mail which has an e mail group from my own address book in the TO: field, how do I click on it and see the addresses included in the e mail group? … (read more)

When in an e mail which has an e mail group from my own address book in the TO: field, how do I click on it and see the addresses included in the e mail group?

Asked by Lynn Anderson (LynnAARN) 2 months ago

Last reply by sfhowes 2 months ago

  • Solved

After latest update address book gone and cannot send emails

I updated to the lastest version of Thunderbird (Windows) a couple of days ago and ever since have been unable to send emails and my address book has disppeared. The two… (read more)

I updated to the lastest version of Thunderbird (Windows) a couple of days ago and ever since have been unable to send emails and my address book has disppeared. The two things seem to be connected as Thunderbird seems to refuse to send emails that do not have an address in my address book and as the address book has gone - no send! I can't even reply to incoming emails, the "send" button just stays grey (see attached example). Even if I type the email address - same result. If I try to add a contact to Address Book nothing happens when I hit "New Contact". The address book just comes up with the following strange messages:

"Contacts from remote address books are not show until you search" note nothing happens when I search

and

"This addess book show contacts only after a search" again nothing. (Screenshot attached)

I have tried copying address book from a back up of my profile that is a only a week or so old but nothing changes. I can see lots of abook-x.sqlite etc files in the back up profile but even deleting all of these in the working profile and copying the back up files in does nothing.

Any help would be appreciated as I can't just keep using my mobile version to conduct business.

Asked by craig109 2 months ago

Answered by craig109 2 months ago

Contacts Export

I have been trying all week to figure out how to export all of my contacts from my gmail account. I have downloaded Thunderbird and followd the step to export all emails.… (read more)

I have been trying all week to figure out how to export all of my contacts from my gmail account. I have downloaded Thunderbird and followd the step to export all emails. But, now what? I can't do the simple export contacts through adddress book, because there were no saved contacts in their to begin with. How do I export the addresses in the emails so that I can use those contacts to export into CSV????

Asked by Amanda Davis 2 months ago

Last reply by Wayne Mery 2 months ago

Sync Address books across computers

Hello: I'd like to sync my address books across several computers and my Android phone. I don't know about the security of Carddave or Exchange, like, is the traffic en… (read more)

Hello:

I'd like to sync my address books across several computers and my Android phone.

I don't know about the security of Carddave or Exchange, like, is the traffic encrypted, and is the database at the cloud end encrypted too.

Since I can log on to my Google account, and see and edit my address book, I expect those address are not encrypted.

Rather, I'd like to use my syncing program (Mega) to sync the sqllite files (I guess T-Bird used to call them MAB files) and any other needed files directly.

Question 1) How do I find the name of the address book (abook-n.sqlite-wal) related to the name like "Family Contacts"?

Question 2) What other files will I need to sync? any index files? a master list?

Question 3) If I install Thunderbird for Android, where should I put these files so Android finds them?

Thanks for taking the time to read this and any help you may offer.

Mark.

Asked by Cool Javelin 2 months ago

Last reply by Wayne Mery 2 months ago

Contacts from Hotmail / Outlook.com IMAP account / server

We've successfully set up a Hotmail account as an IMAP account; all the emails/folders seem to appear properly, though deletions made on Outlook.com don't seem to show up… (read more)

We've successfully set up a Hotmail account as an IMAP account; all the emails/folders seem to appear properly, though deletions made on Outlook.com don't seem to show up.

But for now, we have this problem: none of the contacts from the Hotmail account appear in the Thunderbird address book.

How can we (1) get those contacts and (2) keep them up to date, preferably automatically.

Thank you.

Asked by VLMin 2 months ago

Last reply by sfhowes 2 months ago

Import contacts from Gmail to

Using TB 141.0 MS Word 11 Too many wrong videos, too many old explanations. It's August 2025. Please, I'm not a computer wiz. Just a home novice. OK with specific d… (read more)

Using TB 141.0 MS Word 11 Too many wrong videos, too many old explanations. It's August 2025. Please, I'm not a computer wiz. Just a home novice. OK with specific directions. How to export my Gmail contacts list and import it to my TB contacts. I have tried basic gmail export...but should it be "google .csv", " or what? I don't think I have Outlook loaded anymore on windows 11. If you could help by actually sending me instructions that I will follow direct. ie: Sign into Gmail>click on contact file to be exported>export contacts and click "google .csv" (or the correct choice there)..then what? I've been trying and it wants me to save to a file...but how? And which file? I know it's an effort on your part, but I will print and save going forward. Thanks so much. LS in AZ.

Asked by Lars 4 months ago

Last reply by Amanda Davis 2 months ago

I can't see the way to create a contact list.

I can't find a way to create a new contact list. The help says to go to the "File" menu. I don't see a file menu. An online search for “Thunderbird add contact list” su… (read more)

I can't find a way to create a new contact list.

The help says to go to the "File" menu. I don't see a file menu.

An online search for “Thunderbird add contact list” suggested I click on "New List." I don't see it.

I just updated to version 128.14.0esr (64 bit). I don't see the missing menus in this version either.

Asked by bellist 2 months ago

Last reply by Matt 2 months ago

  • Solved

Address books

Thunderbird V.143.0.1 (64-bit) I can no longer see any way of accessing my address books. This seems to have disappeared recently. How can I access them please?

Asked by oldcelt1 2 months ago

Answered by david 2 months ago