Right after typing my email address and pressing "Continue", Thunderbird crashes.
I wanted to give it a try after many years of not using it, but then it crashes right at… (read more)
Right after typing my email address and pressing "Continue", Thunderbird crashes.
I wanted to give it a try after many years of not using it, but then it crashes right at the start.
Here's the crash report:
AdapterVendorID: 0x106b
AvailablePhysicalMemory: 6554927104
AvailableSwapMemory: 1233125376
BackgroundTaskMode: 0
BuildID: 20251016001905
ContentSandboxCapable: 1
ContentSandboxLevel: 3
CrashTime: 1760704144
DOMFissionEnabled: 1
DOMIPCEnabled: 1
EMCheckCompatibility: true
EventLoopNestingLevel: 1
GpuSandboxLevel: 0
GraphicsNumActiveRenderers: 0
GraphicsNumRenderers: 1
HeadlessMode: 0
InstallTime: 1760652930
LastStartupWasCrash: 0
MacAvailableMemorySysctl: 91
MacMemoryPressure: Normal
MacMemoryPressureCriticalTime: Unset
MacMemoryPressureNormalTime: 1760704136
MacMemoryPressureSysctl: 1
MacMemoryPressureWarningTime: Unset
Notes: FP(D10-L1000-W0000000-T01) WR? WR+ GL Context? GL Context+
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
PurgeablePhysicalMemory: 465715200
RDDProcessStatus: Running
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 825
StartupCacheValid: 1
StartupCrash: 0
StartupTime: 1760704136
SubmittedFrom: Client
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"aarch64","buildId":"20251016001905","version":"144.0.1","vendor":"Mozilla","displayVersion":"144.0.1","platformVersion":"144.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":65536,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"23.5.0","locale":"en-IL"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"defaultCSSScaleFactor":1,"contentsScaleFactor":1},{"screenWidth":3024,"screenHeight":1964,"defaultCSSScaleFactor":2,"contentsScaleFactor":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"Mac14,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-IL","he-IL"],"regionalPrefsLocales":["en-IL","he-IL"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"DE","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[app]ddg","name":"DuckDuckGo","submissionURL":"https://duckduckgo.com/?q="}},"profile":{"creationDate":20377,"firstUseDate":20377},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.4.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20377,"updateDay":20377},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}}
Throttleable: 1
TotalPhysicalMemory: 68719476736
UptimeTS: 7.916666666666666
Vendor: Mozilla
Version: 144.0.1
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
