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one of my email addresses have disappeared

HI, I have two email addresses on Thunderbird, one I have lost (not main one) including all downloaded emails for that address. I did some "tidying up" in settings, by d… (read more)

HI, I have two email addresses on Thunderbird, one I have lost (not main one) including all downloaded emails for that address. I did some "tidying up" in settings, by deleting some items that had a dustbin next to them thinking they were junk (mistake?). Win 10 pro. Thunderbird 146.0.1 -32 bit. But most everything else on laptop is 64 bit. If you can help please, to restore address and/or get all old emails for this address resent. I have tried to open the same address, by typing it in, but it downloads nothing. However I do keep getting the message to input the password, sometimes for both my addresses?

Asked by peterbalbi 1 month ago

Last reply by Matt 1 month ago

Account creation not possible despite confirmed login credentials

Hello, When creating a new account with the email provider @gmx.de, after entering my name, email address, and password, it is confirmed that this combination is found i… (read more)

Hello,

When creating a new account with the email provider @gmx.de, after entering my name, email address, and password, it is confirmed that this combination is found in the Mozilla ISP database. (1)

After clicking the 'Done' button (2), an error message is displayed (3).

I can log in to the email account using the same credentials via a browser.

What could be the cause of this behavior?

Thank you in advance for your assistance.

Martin Kuhr

Asked by Martin Kuhr 1 month ago

Last reply by Matt 1 month ago

  • Solved
  • Archived

Missing folders

Problem: I installed thunderbird and added my employer's account. I used IMAP and ideally Exchange should be used. The problem is that I only have one folder. I have inbo… (read more)

Problem: I installed thunderbird and added my employer's account. I used IMAP and ideally Exchange should be used. The problem is that I only have one folder. I have inbox, but I have no other folders.

Bug: From what I understand, this issue is known.

Question: Does anyone have any idea what time horizon it will take to use Exchange with Thunderbird?

Asked by jpv802-frfx 11 months ago

Answered by DavidGG 11 months ago

  • Solved

removed my gmail address from thunderbird get an extremly disturbing pop-up

I have 4 accounts on Thunderbird, one is a Gmaill account After I deleted the gmail adress, every time I open Thunderbird i get a pop-up which says: Log In (Pls see attac… (read more)

I have 4 accounts on Thunderbird, one is a Gmaill account After I deleted the gmail adress, every time I open Thunderbird i get a pop-up which says: Log In (Pls see attached screen-dump) When I push the "NEXT" button i get a 404 error message. Note the topline which says Indtast log in information for “navn”@gmail på apidata.googleusercontent.com, However it say this site does not exist. I have searched and removed all references to the gmail address. I have tried to reinstall my email address again but is refuses and says that gmail server is active Can anybody kelp please as my domain one.com cant help me.

Arne Essa Madsen arne@aem-e.com

Asked by arneessa 1 month ago

Answered by Arne 1 month ago

Re-entering an account.

I kept seeing a message saying my libero account had failed to connect to server even though messages were still coming in (and going out?) but then my sent Folder starte… (read more)

I kept seeing a message saying my libero account had failed to connect to server even though messages were still coming in (and going out?) but then my sent Folder started having gaps and messages not recorded. I decided to delete the account before re-entering it. Now, when I try to renter the details the 'new' account fails to appear and there is an error message saying 'incoming server already exists. Perhaps I didn't cancel enough when I deleted - there were 2 options, I think, but how do I now delete this 'preexisting' server connection which is blocking me???

Asked by granger.reid 1 month ago

Last reply by Matt 1 month ago

duplicate accounts in Thunderbird

I seem to have two accounts that seem to be identical. I am afraid if I delete one, they will both disappear. They are: Ke51ns@gmail.com and Ke51ns@gmail_2 I am not sure… (read more)

I seem to have two accounts that seem to be identical. I am afraid if I delete one, they will both disappear. They are: Ke51ns@gmail.com and Ke51ns@gmail_2 I am not sure how long it has been this way, but the number of emails is getting out of hand.

Is there a way to combine the accounts? Should I just delete the second account?

Asked by ke51ns 1 month ago

Last reply by david 1 month ago

Signed in to get help and in authorization code email, wrong Windows version is listed.

I wanted to report that after signing in to get help I received an authorization code email and in it the wrong Windows version is listed. Although the computer is runnin… (read more)

I wanted to report that after signing in to get help I received an authorization code email and in it the wrong Windows version is listed. Although the computer is running Windows 11 25H2 Pro, in the email it reported it was Windows 10. See first uploaded image. I noticed that in the Shared Data, it also lists the OS as Windows 10.

Interestingly, after clicking on Show Details below, It does list the OS as Windows 11. See second uploaded image. Also see search results concerning this at: Search results for Mozilla reporting wrong Windows version

Asked by Wayne Carpenter 1 month ago

  • Solved

Adding a Usenet account to TB

On previous PC's I had TB configured to access Usenet This used: Server name: news.eternal-september.org It would then appear in the list of accounts in the 'Left Han… (read more)

On previous PC's I had TB configured to access Usenet This used: Server name: news.eternal-september.org

It would then appear in the list of accounts in the 'Left Hand pane'

I have configured (maybe not correctly) Acess, but nothing appears in teh Left Hand pane.

I attach the create account screen .. and also teh normal TB viw .. and usenet server not shown

Asked by rick_hughes 1 month ago

Answered by rick_hughes 1 month ago

QR code for mobile setup does not work with long email addresses?

Hello, I would like to report a possible issue with the QR code used on the desktop version of Thunderbird to set up or transfer an email account to a mobile phone. Whe… (read more)

Hello,

I would like to report a possible issue with the QR code used on the desktop version of Thunderbird to set up or transfer an email account to a mobile phone.

When I scan the QR code from my PC with my phone, the process fails for one specific account. This email address is quite long (36 characters), and I suspect the issue may be related to the address length.

For your information, all my other email accounts (9 in total) were transferred successfully using the QR code, and they all have shorter email addresses.

Could you please confirm whether there is a limitation on email address length for this QR code-based setup? If this is a known issue, is there a workaround or a fix planned?

Thank you for your help.

Best regards, Steve

Asked by Steve 1 month ago

Trouble Adding Gmail to Thunderbird – Urgent Help Needed

Hi All, My name is Chris and I’ve been struggling for the past 3 days to add my Gmail account into Mozilla Thunderbird, and it’s become urgent. My computer often crashes… (read more)

Hi All,

My name is Chris and I’ve been struggling for the past 3 days to add my Gmail account into Mozilla Thunderbird, and it’s become urgent. My computer often crashes and freezes, so I deleted my Gmail from an earlier version of Thunderbird and reinstalled the latest version.

When I try to add the account, Thunderbird just says “Looking up configuration of my Gmail” and never completes the setup. Oddly enough, I was able to add the same Gmail account into Outlook without any issues.

Is there something wrong with Thunderbird’s automatic server configuration for Gmail?

On top of that, I’d like to download all my past Gmail emails (sent items and inbox storage) into Thunderbird, but I don’t know the correct manual settings to use.

Any guidance on fixing the account setup and the proper manual IMAP/POP settings would be greatly appreciated.

Thanks in advance, Chris

Asked by Chris Carragher (Chris Caggs) 1 month ago

Last reply by david 1 month ago