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Hello, After forgetting my Mozilla Firefox password,i uninstalled and reinstalled Firefox,but now, whenever i open Zimbra.free.fr ,for example,i get the following message from Firefox; please enter your master password. i enter it,but it does'nt recognize it. What can i do ? Bernard Ps: si vous parlez en francais c'est mieux pour moi...

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

It is about Master Password. Before the updates, users need to enter the password before they can continue using Firefox. After several updates it turns into Primary Password which doesn't work the way before. It now allows user to close the password input box and they can continue using the browser. I found this out after my nephew uses my PC and he uses Firefox and I noticed he was able to gain access on my browser. Lots of opened Tabs has been closed out. How can I bring back the old Master Password function which allows you to basically lock your Firefox? The new function Primary Password is a downgrade security feature.

Is there a setting where you can set a timeout for access to passwords so when the time limit it is up it forces you to re-enter your master password to gain access when on a page asking for credentials? Currently I login with my master password and every site I go to Firefox will have my passwords ready to use, even if I leave my computer on for a week. How about a four hour timeout. After four hours and I go to a site asking for my credentials, Firefox will prompt me for my master password before letting me access the vault?

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

i took my laptop into ubreakifix for inactive keyboard issue, after 3 updates one being Microsoft bios update. the ubreakifix got the keyboard recognizing fingers again yet had deactivated my wifi network abilities to get online. i went through several restores until i have both working now.

My biggest concern is my Mozilla PIN on security & passwords has been deactivated, along with Microsoft syncs of pin requirements. Im still finding personal settings that have been changed without my permission. how do i get my security back up to par with Nightly and Mozilla protections all activated?

I also keep getting this bit defender popup on all reboots.

When I open Firefox, I get a small window asking for a primary password and I find no where to get rid of this. I have a Mozilla password, but that one does not work in the small window.

When I start Firefox it's not asking for my primary password.

It's not autofilling an important site and I need to access my password for it, but when I try to access passwords I don't get the 'enter primary password' box, just a message at the top of the browser window telling me to enter it and a button saying 'log on'. There's nowhere to enter the passowrd and the log on button does nothing.

This is midly terrifying...

Neil

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives? And why aren't we simply allowed to reset our primary passwords, since all our browser settings, data, and personal preferences depend on accessing it via the primary password?

In short either send me a reset link, or instructions on how to reset my primary password.

Thank you!

Hi,

I have in the passed month reinstalled my Linux PC. during that process I recently my Firefox account and set my master password.

Yesterday, I re-synced Firefox.

Today I found out that my Firefox master password has been reset and anyone who could access my desktop would have complete access to any of my websites not protected by two factor authentication.

Is the master password synced?

So I have immediately reset it to the old password. as an initial step to protect my passwords locally.

I will shortly create a new random password and apply that as a new master password.

None of my website accounts appear to be compromised, yet. I have checked the ones I am most concerned about all of which have two factor authentication. I have not checked all of them by a long way.

I have several questions:

What can cause this?

What is at risk when this happens?

What should I do once I have discovered that my master password has been reset?

Should I change all the passwords of all my accounts?

If someone got access to my Firefox account could they re-sync to a different machine and have access to all my personal website data?

How can I protect against such a total disaster. At the moment the protection on this account is a password and an Authenticator App second line of defense. Although I was not asked for 2FA when logging into your support.

It's been eons since I set the FireFox primary password and do not use the feature. Plus I have no idea what the password was that I set. I keep getting pop ups to input the password on various sites. The only way I see to stop this is to turn off 'Use the Primary Password' setting. This is not possible since I do not have my password. How do I reset the password and edit this option and contents?

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combinations that could be close to the one I was inputting. Can I uninsall Firefox and reset the password?

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox and it continues to just open with no protection at all. what am i missing, whenever i use firefox it still has google listed as search engine

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.