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Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone heywire

Last week my usually reliable 'Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone haywire. * In the folder pane, multiple folder duplicates reappearing even after … (read more)

Last week my usually reliable 'Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone haywire.

* In the folder pane, multiple folder duplicates reappearing even after deleting them. (See images) * And when I delete messages, they appear in the trash folder, only to disappear and repeatedly reappear - back into the message INBOX. * Also, after making a change in the Notification section to turn off the notice sound, and although the sound turned off, so did the auto-disappear function. Now I have to manually "close" each and ALL notification notices one-by-one. The new problem is: now the notification option section has disappeared in settings. (No image for this one. Nothing there!) Bug? Or something else?

Please help. P.S. I ran both of my antivirus programs twice. Each over different days and both declared' my system clear and clean.

Asked by ArtStar 11 months ago

Last reply by Matt 11 months ago

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Can't share screen in Google Meet videocalls

Hello, I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Neverthe… (read more)

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

Asked by bramebus 11 months ago

Last reply by jonzn4SUSE 11 months ago

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Map graphics bug report

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows… (read more)

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows "Sorry, we have no imagery here" in several places across the map. I am getting the same for multiple websites, including the location maps in Zillow.com . Google Maps works fine, and I think the problem is isolated to maps embedded in pages. Did not have this issue last week, prior to updating to 15.119.0esr. This is SO BAD that if it's not fixable, I want to revert to 15.118...

Glenn Schaffer Email removed for privacy

Asked by gss1 1 year ago

Last reply by jonzn4SUSE 12 months ago

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Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (read more)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Asked by Jay 1 year ago

Last reply by jonzn4SUSE 12 months ago

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Apple.com and iCloud.com reject my login, but only in Firefox for Mac.

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled al… (read more)

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled all of my extensions. With extensions disabled I don't get the error, but the login site won't accept my login at all. See the attached image. I can't think of anything else to try.

Asked by vic23 1 year ago

Answered by vic23 1 year ago

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Can not access Fidelity Investments

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when … (read more)

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Asked by carmanone 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Doesn't open website when clicking on link

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab… (read more)

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab, it then opens. How do I fix this? The links are from reputable sites.

Asked by howard.abrams 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Tabs constantly crashing

hello all, I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. I… (read more)

hello all,

I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. It's making Firefox unusable.

I know my desktop is old and my OS is considered obsolete, but still, I'm a fan of Firefox and want it to work. I'm running OS 10.13.6 (which I can no longer update) on a iMac mid-2011.

Any advice much appreciated.

Asked by 4ymvvtfcxs 1 year ago

Last reply by jonzn4SUSE 1 year ago

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PIN icon to the toolbar.

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the too… (read more)

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the toolbar when a new extension is added! How do I pin it now?

Asked by Islenya 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Google Meet Screensharing stuns computer

What?: Using screensharing option in Google Meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google Meet meeting. 2. Click Sh… (read more)

What?: Using screensharing option in Google Meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google Meet meeting. 2. Click Share screen. 3. Select "Use operating system settings" - this is the only option available 4. Click Allow. Current behaviour: The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quitting Firefox. The computer should be restarted. Desired behaviour: The screensharing works normally.

Asked by ivanovdaniil082 1 year ago

Last reply by ivanovdaniil082 1 year ago

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Aliexpress.us

Aliexpress.us will not load - Firefox cannot/will not redirect. Cleard cookies/catch, etc.- put exception for website in privacy. No change. Safari loads website just fin… (read more)

Aliexpress.us will not load - Firefox cannot/will not redirect. Cleard cookies/catch, etc.- put exception for website in privacy. No change. Safari loads website just fine. Any ideas? OSX 15.2

Asked by Citroenfan 1 year ago

Last reply by jonzn4SUSE 1 year ago

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problem with apple tv on firefox on imac running OS catalina

we have 2 imacs here: imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site r… (read more)

we have 2 imacs here:

imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site remains unresponsive to input.

imac B is runnning OS Sonoma and firefox is shown as up to date running v 130.01. There is no problem with the apple tv site, which responds to input.

So: why can't I update firefox to the latest version on imac A and why is the apple tv website unresponsive when it works on imac B running an older OS?

Asked by niles4k 1 year ago

Last reply by James 1 year ago

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  • Archived

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 1 year ago

Answered by rachelcenter 1 year ago

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Upgrade made Thunderbird on Mac unusable

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm no… (read more)

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm now on Sonoma 14.3.1 and Thunderbird 15.8.1. When I started thunderbird it spun for 10 minutes. I thought it was locked up initially, did it again and even tried starting in safe mode. But after about 10 minutes, it eventually stopped. Problem was all my calendars won't display. I can add or remove either. The interface is barely responsive, and it crashes after a few minutes. I started Thunderbird from the command line to see if I could monitor the errors. I get about 100 of the following:

2024-03-10 14:06:22.361 thunderbird-bin[17189:518538] Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Unhandled error (NSCocoaErrorDomain, 134092) occurred during faulting and was thrown: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" CoreData: error: Unhandled error occurred during faulting: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" ({ })

Anyone having similar errors, or any ideas on a fix?

Thanks,

Roberto

Asked by firefox2735 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Zoom controls unavailable

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and … (read more)

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Asked by june 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox won't open. It only hangs, requiring me to Force Quit

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requir… (read more)

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

Asked by jt26 1 year ago

Last reply by jt26 1 year ago