Managing a Firefox restart

Hi. I keep several Firefox tabs open and active on my laptop. Inevitably, Firefox slows down after a week or several weeks and would benefit from a Quit / Restart. But th… (read more)

Hi. I keep several Firefox tabs open and active on my laptop. Inevitably, Firefox slows down after a week or several weeks and would benefit from a Quit / Restart. But then (I think) I would lose my tabs, which would mean a trip to the library to login and get them back. If I do nothing, a superslow Firefox will usually mean my laptop eventually restarts on its own. Then when I open Firefox I see a "Restore Session" option, which brings everything back (I think I see Restore Session because the computer did its own shutdown). So, this does work, but I have a slow computer until the laptop does its own restart. I am wondering if I can initiate my own Firefox Quit / Restart which will give me the "Restore Session" option. Thanks!

Asked by jwmmackay 4 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (read more)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 1 month ago

Last reply by zeroknight 1 hour ago

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (read more)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 4 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Imported bookmarks not being displayed

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation … (read more)

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation of Firefox.

The bookmarks show up in the "library" that displays when I click on "manage bookmarks" but they do not appear in the toolbar at the top of the page. I don't see any way to get them to show up.

Can you tell me what I need to do? Thanks.

Asked by martinvalley 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

New Computer

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch… (read more)

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

Asked by Charlie 1 day ago

Last reply by Charlie 1 hour ago

scan and remove empty folders

Hi there, Been using thunderbird for some time and is far better than outlook. I was going to open a feature request but can't find any option on github. Will like to s… (read more)

Hi there,

Been using thunderbird for some time and is far better than outlook.

I was going to open a feature request but can't find any option on github. Will like to see a remove empty directory feature where a user can scan for empty folders in email accounts or in a selected area, by right clicking and then simply move the empty folders to the bin. Very often when moving emails from Gmail or other providers, one would end up with empty folders which would have to manually be deleted.

I look forward to hearing from you.

Asked by Goldmaster 1 hour ago

Last reply by david 1 hour ago

Problem in ThunderBird

Dear Madam / Sir its Mojtaba Dear i installed ThunderBird Email program , very good prgrma and i enjoy it but i have a problem when i want make new email it seem not w… (read more)

Dear Madam / Sir

its Mojtaba Dear i installed ThunderBird Email program , very good prgrma and i enjoy it but i have a problem when i want make new email it seem not work good before i used "Windows Live Mail " for example when you want import a table from Excel shown with color but in ThunderBird don`t show correct please check attachment photos to clear please guide me , maybe need change in setting or is basic problem

my Gmail : mojtaba.kazemi.1981@gmail.com

Best Regards Mojtaba

Asked by Mojtaba Kazemi 12 hours ago

Last reply by david 1 hour ago

Thunderbird & Icloud Mail Not Connecting

I've had long conversations with Apple regarding the setup of iCloud email accounts on Thunderbird. The process must include the generation of an App Specific Password us… (read more)

I've had long conversations with Apple regarding the setup of iCloud email accounts on Thunderbird. The process must include the generation of an App Specific Password using Apples web page :

https://appleid.apple.com/account/manage

This generates a password in the form aaaa-bbbb-cccc-dddd which is a different password to be used only with one Windows APP. Apple insists this is working with their standard mail server settings preset by all the email client providers. I've been advised to refer to Mozilla Thunderbird and Apple are insistent they can do no more than mail me links to all the instructions I've already read in detail several times. However, I believe the problem lies with Apple but they don't yet know it. I've used separate ASP generated passwords and tried to install an iCloud email on several different email clients: Thunderbird, Mailbird, Outlook and Postbox. All these confirm that the settings seem to be valid but nonetheless the email account fails to load with error messages suggesting the configuration or password (i.e. the ASP) is wrong. The common factor is Apple not Thunderbird. I suggest anyone flummoxed by this awaits the acceptance of this problem by Apple.

Asked by Lozzerdude 2 hours ago

Last reply by david 1 hour ago

Another thread... Photo's / Plain Text Issues

I just switched to Thunderbird (115.8.0 - 64 Bit) from Outlook 365. Solved a bunch of headaches, created a bunch more. To make a long story short... - I have two email… (read more)

I just switched to Thunderbird (115.8.0 - 64 Bit) from Outlook 365. Solved a bunch of headaches, created a bunch more.

To make a long story short... - I have two email addresses. One is a Gmail address. The other is an email address hosted by our website company. (ARI/Dealerspike) - When using Thunderbird to view received emails for my ARI/Dealerspike email address, photo's are not displaying / getting replaced with random gibberish text and the whole email appears to be converted to plain text. The photo / plain text issue doesn't happen for my gmail email address when I view them in Thunderbird. Only the ARI/Dealerspike email addresses have the issue. Can't figure out why?

Other observations: - The email displays correctly if I open it in our email service providers web-based email portal. - The email displays correctly if I open it in Outlook 365. - When I send emails to myself in Thunderbird (to the ARI/Dealerspike email) with photos and custom font, it all looks normal when I open the email.

I've tried all the basic settings like View-Original HTML, View-Display Attachments Inline, Settings-Privacy-Allow Remote Content. No difference. I've also tried changing some setttings-config editor settings as recommended in other forums which hasn't helped.

About ready to give up and try another email client, before I do maybe someone has a solution.

Asked by markchesterman 1 hour ago

Warning emails from Mozilla about the use of Firefox 78 with iOS 10. El Capitan

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated. My mbp won’t run higher than OS X 10.1… (read more)

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated.

 My mbp won’t run higher than OS X 10.11.6. Firefox 78.15.0esr the latest browser for my system..afaik. I am on the ear update channel, and think it update’s automatically 
Am I being left high & dry by Mozilla ? 

Something in the emails about syncing…? Not convinced if this is something I should be doing something about or not…

 Any advice or insights much appreciated. The suggestion seems to be that I will be shut out without passwords and recovery keys and whole load of inconvenience…?
  Tia

Tim

Asked by timr123 1 hour ago

erratic behaviour in windows search

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem wit… (read more)

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem with popups and links generally.

I have adblock/adblock plus and other add-ons, but I hvae disabled those and still get the same problem.

Asked by Anthorin 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Copying/Backing up Profile without email data

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the… (read more)

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the Profile setup, which I don't want to do (due to email data being so large in many cases).

I see all my email data is in a folder called "ImapMail" within the Profile folder. Is it possible to backup the Profile and just exclude that folder? I mean, if the Profile is transferred to another system, won't the email just be downloaded again? Or will it not work that way?

Thanks.

Asked by Michael S 4 hours ago

Last reply by david 1 hour ago

discrepancy between Thunderbird compacted folders & real size on disk

Hiya I have 2 out of 5 mail accounts were the trash-folders are less than 30 Mb according to Thunderbird - [right mouse click] on the folders & pick [properties] BU… (read more)

Hiya

I have 2 out of 5 mail accounts were the trash-folders are less than 30 Mb according to Thunderbird - [right mouse click] on the folders & pick [properties]

BUT on the disk inside the [ImapMail] folder I have files named [Trash] that for the 2 accounts have a combined total size of 600 Mb ! :(

And YES !!! I let Thunderbird compact per auto ALL the time (when it will save = 10 Mb in total)


So either; - I've COMPLETELY misunderstood 'something' - or there's something to look into for Mozilla ? :)

THANKS in advance for your time, help & reply ! :) Best Regards Peter Valentin

Asked by Val 1 week ago

Last reply by Val 2 hours ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 2 hours ago

  • Solved

Unable to paste screenshot into Google Translate

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message: Unable to paste from clipboard right now. Try copying… (read more)

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.

Asked by Patrick R. 4 hours ago

Answered by zeroknight 2 hours ago

Message field too narrow

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space ge… (read more)

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space gets used?

Asked by Thomas likes to learn 4 days ago

Last reply by Toad-Hall 2 hours ago

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (read more)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Asked by yusufmahtab12 4 days ago

Last reply by zeroknight 2 hours ago