• Solved

Can't delete unwanted 'Templates' folder

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but cr… (read more)

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

Asked by Electrojim 4 months ago

Answered by Electrojim 4 months ago

Can't resize panes in Thunderbird

Since the latest Thunderbird update (128.4.2esr (64-bit)) in Ubuntu (Ubuntu 22.04.5 LTS Wayland), it no longer responds to hovering over *any* boundary of any pane. I've … (read more)

Since the latest Thunderbird update (128.4.2esr (64-bit)) in Ubuntu (Ubuntu 22.04.5 LTS Wayland), it no longer responds to hovering over *any* boundary of any pane. I've restarted Thunderbird, and I've rebooted the machine, but to no avail. Panes can't be resized -- not horizontally, and not vertically.

It could be that the zone for resizing has been reduced to less than a pixel and that my low-res mouse in my aging hand just isn't precise enough to grab an edge. Is there an option somewhere to display easy-to-grab (and easy-to-see) handles on pane boundaries for those of us with old eyes, unsteady hands and crappy non-gamer mice?

At the very least, I need a clear cursor change when "in the zone" for grabbing and dragging, otherwise I'm liable to grab an email message and drag it instead (with potential data loss).

Thanks

Asked by Mozilla655 2 hours ago

Thunderbird

When I send an email to the recipients, they get actually a lot of mistakes like ������ instead ö, ä, ü, eu or ß?! Could you support me, how I could adjust that. My lang… (read more)

When I send an email to the recipients, they get actually a lot of mistakes like ������ instead ö, ä, ü, eu or ß?!

Could you support me, how I could adjust that. My language in Thunderbird is german.

Thank you!

Asked by bc.sperling 2 hours ago

I have used Thunderbird for years without a problem . Suddenly I can no longer open without a Primary Password . I don't know what this is , nor is there an option to say 'forgot password'.

I have used Thunderbird for years without a problem , but suddenly I cannot enter the site without a 'primary password'. I do not know this , nor know what it means . Ca… (read more)

I have used Thunderbird for years without a problem , but suddenly I cannot enter the site without a 'primary password'. I do not know this , nor know what it means . Can you explain, please.

Asked by merielb63 3 hours ago

Last reply by Toad-Hall 2 hours ago

  • Solved

IMAP account same after moving mail into Local Folder

Hi, my IMAP email account is getting full, so to make space, I moved most of my mail, including both Inbox and Sent, to the Local Folder, however there's no size differen… (read more)

Hi, my IMAP email account is getting full, so to make space, I moved most of my mail, including both Inbox and Sent, to the Local Folder, however there's no size difference showing, according to my email provider's quota meter. My IMAP mail is still just as full. Perhaps I'm not understanding what the Local Folder is. I thought this meant I could have mail offline but still accessible. Could anyone please help me understand this, and also please tell me if there's a way to keep my mail accessible and readable from within Thunderbird while keeping it stored offline so that it's removed from my IMAP account. Thank you!

Asked by Mel 2 days ago

Answered by david 2 days ago

Missing pictures

Hi all, the pictures in my email news shots etc have disappeared and there is a blank space where the image should be, can anybody guide me through the process of getting… (read more)

Hi all, the pictures in my email news shots etc have disappeared and there is a blank space where the image should be, can anybody guide me through the process of getting them back, regards Robert

Asked by tyler4402 1 day ago

Last reply by tyler4402 2 hours ago

No notification

Hello, I have authorised notifications in the Thunderbird application for Android, but I don't receive any when I receive emails. For your information, in Account Setting… (read more)

Hello, I have authorised notifications in the Thunderbird application for Android, but I don't receive any when I receive emails. For your information, in Account Settings > Notifications, I checked the first box "Notifications of new emails" and the fifth box "Synchronisation notifications". What's more, in the "Notification categories" section (further down), in the screen that opens before "Emails", the "Alert" and "Application icon badges" boxes are ticked, and there's a sound associated with the "Sound" heading. With all this, I don't get any notification of incoming emails. Thank you for your help, Kind regards, Renaud *Email removed to protect privacy*

Asked by Renaud Soubise 2 days ago

TB Mobile for Android not prompting for contacts

In attempting to compose an email, TB does not recognize any contacts when I start typing the first few letters of their email address nor when I try typing their name as… (read more)

In attempting to compose an email, TB does not recognize any contacts when I start typing the first few letters of their email address nor when I try typing their name as it appears in phone contacts. First installed TB on this new phone just a couple days ago, and my recollection is it was working fine. But then I went ahead with the Android 14 update, and after that is when TB seemingly forgot all contacts/email addresses. I tried uninstalling and reinstalling TB, but that made no difference.

Asked by wauckl 6 days ago

Last reply by wauckl 4 days ago

Install

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the install… (read more)

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the installation. Thank you.

Asked by Laura Goldbaum 22 hours ago

Last reply by Toad-Hall 2 hours ago

Firefox Browser

Hello. I am just trying Firefox out and like it EXCEPT the print icon does not show in the Menu so I can’t print or set it up. How do I get the Print icon in menu? … (read more)

Hello. I am just trying Firefox out and like it EXCEPT the print icon does not show in the Menu so I can’t print or set it up. How do I get the Print icon in menu?

Asked by donwhitehead1 4 hours ago

Last reply by donwhitehead1 2 hours ago

Firefox on iOS

I’m using an iPad with Firefox browser. There is no Print icon in the menu! How do I find the Print function?

Asked by donwhitehead1 2 hours ago