"login to server imap.gmail.com with username [redacted]@gmail.com failed." when trying to download. However, I can go directly to gmail and log on with the same password.

Thunderbird indicates that I'm not using a primary password and when I ask to see the password for my gmail account it asks for a PIN. I have no record of a PIN for Thun… (read more)

Thunderbird indicates that I'm not using a primary password and when I ask to see the password for my gmail account it asks for a PIN. I have no record of a PIN for Thunderbird. I'm instructed to go to setting>accounts to change the PIN. but cannot find it: settings>account settings lead me nowhere.

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cannot install thunderbird

I've used Thunderbird for years. computer crashed and I'm trying to install Thunderbird on my new PC. Thunderbird cannot find account. I've checked with my provider sever… (read more)

I've used Thunderbird for years. computer crashed and I'm trying to install Thunderbird on my new PC. Thunderbird cannot find account. I've checked with my provider several times and all settings are correct. Any ideas? I've also downloaded installed and uninstalled 5 times today with the same result.

Open 9

how to Choose your default download location and rename files before downloading for android?

There is a new update of Firefox, which tells us that now you can choose your default download location and rename files before downloading. But I can't find any sitting … (read more)

There is a new update of Firefox, which tells us that now you can choose your default download location and rename files before downloading. But I can't find any sitting that can I change this ? So how And where I can find this?

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move folder, emails show but no message body

I have a consistent issue where moving a folder with its emails to a subfolder makes it so I can't see the contents of the emails. It also causes the same thing on all ot… (read more)

I have a consistent issue where moving a folder with its emails to a subfolder makes it so I can't see the contents of the emails. It also causes the same thing on all other folders.

Repairing folders doesn't seem to fix it. Closing then restarting TBird fixes it. Is there some other way to do this?

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VPN interferes with accessing important websites. Do I have to continually shut VPN off to access these sites

I am repeatedly unable to access certain websites because VPN has blocked access. Is there a way to set certain sites so VPN allows access without needing to repeat this … (read more)

I am repeatedly unable to access certain websites because VPN has blocked access. Is there a way to set certain sites so VPN allows access without needing to repeat this instruction every time

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I cannot use the bill pay feature on merrilledge.com after updated the newest update

the bill pay feature has worked for years on firefox. when I asked merrill edge about the feature not working, they asked me to use another browser. So I used Chrome, and… (read more)

the bill pay feature has worked for years on firefox. when I asked merrill edge about the feature not working, they asked me to use another browser. So I used Chrome, and the bill pay feature works.

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Since 153.0.0 update, FF64 goes to "not responding" when I fill in an onscreen field (like this one) and white overlay appears over FF interface.

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions. (I'm using a different browser to make this report, so Share Data button i… (read more)

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions.

(I'm using a different browser to make this report, so Share Data button is of no use here.)

Open 2

Keeps asking for passwords

Thunderbird keeps asking for my passwords for my email account and that of my husband. Despite being on the phone for 90 minutes with Virgin Media and giving them remote… (read more)

Thunderbird keeps asking for my passwords for my email account and that of my husband. Despite being on the phone for 90 minutes with Virgin Media and giving them remote control of my computer, the problem is still there, even though it did work for 5 minutes whilst the Virgin operative was on my screen. He signed off and when I looked at my Thunderbird accounts soon after, the problem was back again. All the settings and passwords are definitely correct, so why does it keep asking for passwords every few seconds? Retry, enter new password, cancel. I even made a £10 donation to Thunderbird yesterday, in hope. I am so frustrated because my husband has Parkinson's and I need our emails to work. What on earth is causing this problem or has Thunderbird itself crashed out of existence ?????????????????

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Recent update has broken my Bank Bill Pay capability

I am a TD Bank customer who uses their Bill Pay feature. A recent FireFox update now prevents me from completing my payment sequence. Please alert me how this can be fixe… (read more)

I am a TD Bank customer who uses their Bill Pay feature. A recent FireFox update now prevents me from completing my payment sequence. Please alert me how this can be fixed. I like the FireFox browser but will remove it from my computer if no fix is offered. When I use Google Crome I have no problem completing my payment sequence. Thank you.

Bill Gibbons

[redacted email from public]

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Remove website suggestion from URL dropdown?

Hi folks, Is there a way to remove website suggestions from the URL address bar dropdown? I visited a site once in the past month (orbitz.com), and now it's featured/stuc… (read more)

Hi folks,

Is there a way to remove website suggestions from the URL address bar dropdown? I visited a site once in the past month (orbitz.com), and now it's featured/stuck in the suggestion dropdown, replacing sites that I visit daily. The cynical side of me says these businesses paid to have their URL stuck in the dropdown, but maybe that's just cynicism. Can I remove sites like this?

Thanks!

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