Showing questions tagged:

Delay moving messages to and from 4 certain mailboxes (win10, v152)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all". Which is true for all the mailboxes shown on the attac… (read more)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Open 44 50

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stran… (read more)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Solved Archived 41 854

well update did not so;ve my problem

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and he… (read more)

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now

Locked 33

TBird setup

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the m… (read more)

Just installed TBird on new laptop, had an awful time. On the main mail page, across the top, there is a search bar (ctrl k). Should there be a 2nd one below it in the middle? Trying to configure it exactly like my older one, but can't find the right selections. Had remote help from BestBuy Geek, she only got half of it. The 2nd search bar is there, and tried to take a snap of it but can't get it. It has the threads symbol, the attached symbol, and one other on the left, and at the end of that line is the symbol to select them. She missed that completely. Can anyone tell me what that part is called, and where to make the selections from? (easier if I could show it to you, sorry) As always, Thank you! Stacy

Solved Archived 32 419

Recaptcha Not Working in Firefox Specifically.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to cho… (read more)

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Solved Archived 31 3918

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I … (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Archived 29 717

news max .com not loading

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it … (read more)

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it will not load. it works in Google chrome so why not in Firefox

Open 28 1

When starting Thunderbird, the status line shows logging in to server but loops; no errors, Thunderbird is 'locked out' waiitng/spinning.

The system was working fine. The next day, when starting Thunderbird (TB, the status line shows logging in to server but loops; no errors or messages, Thunderbird is 'loc… (read more)

The system was working fine. The next day, when starting Thunderbird (TB, the status line shows logging in to server but loops; no errors or messages, Thunderbird is 'locked out' spinning. I see the normal INBOX page, but logging in never completes. NO CHANGES were made to TB accounts or settings. I have re-installed TB, re-booted, but no change. I cannot check/change any of the accounts or do any further 'debugging' because TB is spinning. The server login is fine because Webmail can be used. Internet connection is fine, because browser works. 1. How can I stop TB from trying to login at start up? 2. What could/would cause this behaviour?

Any suggestions much appreciated.

Solved 27 129

There's a frightening ambiguity in the "add new account" page please help

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing accou… (read more)

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing account. Does this mean the currently running account or the new account?

Open 27 159

problem with privacy and security options

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates yo… (read more)

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates you install ) and its greyed out . i made everything ( refresh - troubleshoot - uninstall ) and with the first click on singing my account on Firefox and add my restore my add-ons after setting up windows this option become unavailable (greyed out) and cant edit it. i need a solution without going to set up a new windows because its so tiring to set up a new windows to edit this option. please give me a solution its emergency. thanks a lot.

Archived 24 379

How to put Firefox on a diet?

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just kill… (read more)

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just killing Firefox in Windows Resource Manager and restarting, but ever since getting a new computer an upgrading to Windows 11, it's gotten worse. Every couple of days my computer freezes for 10 or more minutes, I'm having to do a hard reboot ever few days, and I'm even bluescreening about twice a month. I'm pretty sure Firefox is the culprit because killing it will usually resolve the issue.

I'm wondering if there is some way to put Firefox in a sandbox so it does not consume nearly all available memory and other computer resources. It is by far the biggest consumer of resources on my system and I do not want to dedicate 4GB+ of memory to an app that is just showing a couple of web pages and playing YouTube videos.

Solved Archived 24 713

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Solved Archived 23 2656

this new version still did not help

i have tried anew profile got a the newest version and it still does not help i guess the people doing the updates have no idea how to fix the issue or care n… (read more)

i have tried anew profile got a the newest version and it still does not help i guess the people doing the updates have no idea how to fix the issue or care none of you can really help all the idea you have had i have tried and still i get the same Firerfox running but not responding' guess you will force me to go to chrome instead which does not do this nor does Edge so you can not tell me it is not a firebox issue because neither Chrome or hedge with by the way all the same desktop icons i have had for years work

Open 22

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Solved Archived 22 16124

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Solved Archived 22 1048

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 21 40

can't access a closed window

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so i… (read more)

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so it used to open every time I started Firefox. Sometimes, even if I closed the window by mistake without closing other windows, I was able to get it back by pressing ctrl+shift+n.

But yesterday, I might have closed it by mistake and when I pressed ctrl+shift+n , it didn't come back. I wasn't able to access my window and now it's all gone. I don't see anything in recently closed windows in history.

I need those tabs back as they are very important for my work. they were a lot of tabs. I had many groups but now all are gone. I tried by using the previous.jsonlz4 in the sessionstore-backup by renaming it in the default-release profile as sesstionstore.jsonlz4 but still wasn't able to access my window.

I didn't clear my history as the tabs opened in the window still show up in the history.

Kindly help as soon as possible

Solved Archived 21 496