Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 1 year ago

Answered by rachelcenter 1 year ago

  • Solved
  • Archived

URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Asked by jsg6 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

-private-window Argument Not Working

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new p… (read more)

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new private window, but although the focus change to the already open Firefox window, a new private window does not open. It does work (apple.com opens in a new private window) if Firefox is not already running, but I thought the -private-window argument is supposed to open a new private window whether Firefox is already running or not. What have I got wrong?

Asked by Jim 3 years ago

Last reply by jonzn4SUSE 3 years ago

  • Archived

problem with apple tv on firefox on imac running OS catalina

we have 2 imacs here: imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site r… (read more)

we have 2 imacs here:

imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site remains unresponsive to input.

imac B is runnning OS Sonoma and firefox is shown as up to date running v 130.01. There is no problem with the apple tv site, which responds to input.

So: why can't I update firefox to the latest version on imac A and why is the apple tv website unresponsive when it works on imac B running an older OS?

Asked by niles4k 1 year ago

Last reply by James 1 year ago

  • Archived

Can not access Fidelity Investments

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when … (read more)

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Asked by carmanone 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Can't share screen in Google Meet videocalls

Hello, I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Neverthe… (read more)

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

Asked by bramebus 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox and Amazon Prime Video not playing nice

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shut… (read more)

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shutting and opening my MacBook. Any suggestions most appreciated!

That shouldn't have happened.

It looks like something went wrong on our side. Let's find you a great video to watch instead.

Asked by Firefox on Mike 6 months ago

Last reply by Firefox on Mike 6 months ago

  • Archived

Map graphics bug report

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows… (read more)

My MacOS is 10.13.6 (cannot go higher on this machine). Since update to 15.119.0esr, embedded map graphics are no longer showing. The map graphic sub-window instead shows "Sorry, we have no imagery here" in several places across the map. I am getting the same for multiple websites, including the location maps in Zillow.com . Google Maps works fine, and I think the problem is isolated to maps embedded in pages. Did not have this issue last week, prior to updating to 15.119.0esr. This is SO BAD that if it's not fixable, I want to revert to 15.118...

Glenn Schaffer Email removed for privacy

Asked by gss1 1 year ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Tabs constantly crashing

hello all, I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. I… (read more)

hello all,

I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. It's making Firefox unusable.

I know my desktop is old and my OS is considered obsolete, but still, I'm a fan of Firefox and want it to work. I'm running OS 10.13.6 (which I can no longer update) on a iMac mid-2011.

Any advice much appreciated.

Asked by 4ymvvtfcxs 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Upgrade made Thunderbird on Mac unusable

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm no… (read more)

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm now on Sonoma 14.3.1 and Thunderbird 15.8.1. When I started thunderbird it spun for 10 minutes. I thought it was locked up initially, did it again and even tried starting in safe mode. But after about 10 minutes, it eventually stopped. Problem was all my calendars won't display. I can add or remove either. The interface is barely responsive, and it crashes after a few minutes. I started Thunderbird from the command line to see if I could monitor the errors. I get about 100 of the following:

2024-03-10 14:06:22.361 thunderbird-bin[17189:518538] Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Unhandled error (NSCocoaErrorDomain, 134092) occurred during faulting and was thrown: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" CoreData: error: Unhandled error occurred during faulting: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" ({ })

Anyone having similar errors, or any ideas on a fix?

Thanks,

Roberto

Asked by firefox2735 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 4 years ago

Last reply by TyDraniu 4 years ago

  • Archived

myNoise website has stopped working since latest update

Hello support-type people, I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up … (read more)

Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

Asked by RobotMaker 6 months ago

Last reply by jonzn4SUSE 6 months ago

Amazon help

When I login to amazon, it asks my user name (normal), then asks my password (normal), then when it sends a code to my phone, it freezes the entire browser and I have to … (read more)

When I login to amazon, it asks my user name (normal), then asks my password (normal), then when it sends a code to my phone, it freezes the entire browser and I have to force quit Firefox. Been happening a week, I've cleared history, run several programs (Malwarebytes and CCleaner-with normal results) and restarted my computer (Macbook Air running Sequoia 15.6.1). Any fix for this?

Asked by garrisonmt 3 months ago

Last reply by Vexi 3 months ago

  • Archived

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (read more)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago