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every download gets stopped with "This file contains a virus or malware"

every download gets stopped with "This file contains a virus or malware", have to click on the file, then click "allow download" every time! I check the file with my an… (read more)

every download gets stopped with "This file contains a virus or malware", have to click on the file, then click "allow download" every time!

I check the file with my antivirus and it finds NOTHING!

Asked by v 2 months ago

Last reply by jonzn4SUSE 2 months ago

Why does the updated firefox snap (141) for linux, open files that previously it would have saved

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab. How can the correc… (read more)

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab.

How can the correct behavior be restored?

Alternately, can the Linux snap be fixed to allow saving of new file types? {The procedure shown in https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file is not present in the firefox 141 snap.

Asked by mozilla414 2 months ago

Last reply by doug.pearson 2 months ago

  • Solved

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bu… (read more)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Asked by 97cweb 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Solved

Firefox Won't Save History, Bookmarks or Downloads

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It al… (read more)

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It also wont let me drag a link from the address bar to the bookmark bar anymore like it used to. Any help with this would be much appreciated... Thanks!

Asked by green_sage 3 months ago

Answered by green_sage 3 months ago

Authorization Denied with firefox but not with Chrome

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request.… (read more)

I am logged on to my Credit Union and attempt to download my statements. When using Firefox I get the message: {"Errors":["Authorization has been denied for this request."]}

When I contacted my CU, they said to add an URL to the Manage Exceptions. This worked, but I want to know why Firefox needs this but Chrome doesn't.

Asked by John Spitzer 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

timezone issue

I live in New Zealand. I've recently come back here after a holiday in Europe. My phone is set to automatically pickup the correct time from my local phone provider and i… (read more)

I live in New Zealand. I've recently come back here after a holiday in Europe. My phone is set to automatically pickup the correct time from my local phone provider and it's done that so I'm now UTC + 13.

My Fennec browser isn't reflecting that and still thinks it's in the UK.

144.0.0 (Build #1440020) GV: 144.0-20251022155017 AS: 144.0.1 OS: Android 12

Is there a setting I can change? Or someway to flush that cached value?

Thanks.

Asked by asjl 2 months ago

Last reply by asjl 2 months ago

  • Solved

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the… (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Asked by ad16 3 months ago

Answered by ad16 3 months ago

how to save my tabs when I quit firefox - I lose all my tabs when I quit

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This… (read more)

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This used to happen from time to time which was frustrating but now it happens every time I need to quit firefox. "Recently closed tabs" and "recently closed windows" are greyed out when I try to use that. and there is nothing in "restore previous history". Thank you for your help.

Asked by bergiekl 2 months ago

Last reply by bergiekl 2 months ago

  • Solved

Frequent page crashes

Hi -- I'm getting quite a few page crashes that seem mostly tied to YouTube, although not exclusively. I only recently swapped over to Firefox from Chrome because I was h… (read more)

Hi -- I'm getting quite a few page crashes that seem mostly tied to YouTube, although not exclusively. I only recently swapped over to Firefox from Chrome because I was having similar crashing issues with that browser as well. This is after a fresh install of Windows 11 Pro and a number of different benchmark tests (no known issues with CPU, GPU, or RAM).

Since there are so many reports that all seem different, could someone help troubleshoot? I really can't tell if it's a browser problem, maybe something with my MOBO or PSU or other hardware.

bp-8849827b-dbff-4f56-ab32-a00e50251111 11/10/2025, 7:04 PM bp-b9b83d66-9ac5-4eae-9676-367000251111 11/10/2025, 7:04 PM bp-4b8e92c0-0a15-45ef-b8e1-567920251111 11/10/2025, 7:02 PM bp-4c1a61f1-674e-4da0-8921-156f50251110 11/10/2025, 12:21 PM bp-659dc04a-4933-4a3b-919b-3c1c50251110 11/10/2025, 12:21 PM bp-9387464a-bc4e-4217-995a-f457f0251110 11/10/2025, 12:21 PM bp-97bc77f5-3fa3-4623-b48b-d94e90251110 11/10/2025, 12:21 PM bp-47d723e7-4eab-41d1-b97b-410ef0251110 11/10/2025, 12:21 PM bp-58abdc4e-d959-41c9-bf0a-469280251110 11/10/2025, 12:21 PM bp-b593054f-5a6c-4693-82c8-79d410251109 11/9/2025, 6:47 PM bp-13f555f8-c219-4995-b09f-b15440251109 11/9/2025, 2:11 PM bp-91cbf8ab-d793-4781-ba28-0fd030251109 11/9/2025, 2:11 PM bp-5e7db47b-6114-4cc6-a1ac-daaca0251109 11/9/2025, 2:11 PM bp-ef240795-bedf-4c26-91f2-386ba0251109 11/9/2025, 2:11 PM bp-51ec26ab-03f0-4e0b-b199-b2f600251109 11/9/2025, 2:11 PM bp-aef18aaf-1b2e-410e-9170-99fd50251109 11/9/2025, 2:11 PM bp-e5bc73e3-293e-4b3a-8974-e088c0251107 11/7/2025, 1:38 PM bp-85a1ba73-0df8-484b-b9bb-945cc0251107 11/7/2025, 10:59 AM bp-26c84615-670b-49e8-88aa-c26ac0251107 11/7/2025, 10:59

Asked by andrewr 2 months ago

Answered by andrewr 2 months ago

https being forced in non-private tabs

I used to have the https-only mode on, but I have since turned it because I'm unable to hit an http only site. However turning off this setting does not work. After disab… (read more)

I used to have the https-only mode on, but I have since turned it because I'm unable to hit an http only site. However turning off this setting does not work. After disabling, I have tried disabling all extensions and forced an app restart, but I'm still being forced to https for a site I'm trying to use http for. I am not being forced in a private tab, so this makes me think that disabling https-only doesn't work anymore...

Asked by OhShazbot 3 months ago

Last reply by OhShazbot 2 months ago

  • Solved

Reader view not working on Lifehacker

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example: https://lifehacker.com/tech/the-fbi-… (read more)

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example:

https://lifehacker.com/tech/the-fbi-is-targeting-popular-anti-paywall-site-archiveis?test_uuid=02DN02BmbRCcASIX6xMQtY9&test_variant=B

Asked by rwalker206 2 months ago

Answered by Denys 2 months ago

FIREFOX FREQUENT CRASHES

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END S… (read more)

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END SAGER LAPTOP WITH 32GB RAM. I INSTALLED THE FREQUENT FIREFOX UPDATES BUT THE PROBLEN PERSISTED EVER SINCE VERSIONS 42X WERE RELEASED. I TRIED THE 32-BIT VERSION BUT THE PROBLEM PERSISTED. FINALLED, I TRIED THE DEVELOPER VERSION: NO MORE CRASHES! I READ THE RESPONSES FROM YOUR CLUELESS STAFF TO OTHER CUSTOMERS WITH THE SAME TROUBLE. THIS IS NOT A WINDOWS ERROR; THIS IS A FIREFOX APPLICATION ERROR. MAYBE SOME OF YOUR FIREFOX DEVELOPER CODERS SHOULD ASSIST THE 32-BIT AND 64-BIT DEVELOPERS. OR, DUMP THE VERSION 4X CODE AND BUILD ON THE MORE STABLE 39X CODE. ALSO, DON'T BLAME WINDOWS FOR FIREFOX APPLICATION ERRORS. AND...NEVER SUGGEST A WINDOWS REINSTALL FOR FIREFOX ERRORS!!!

Asked by glee018b1 3 months ago

Last reply by Paul 3 months ago

  • Solved

Firefox auto launches the Google Play store?

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its… (read more)

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its Firefox Beta page. It's doing this consistently and repeatably. I'm on a Samsung Galaxy A52 5G on the latest update of Android 14.

Asked by badmartialarts 3 months ago

Answered by metiscus 3 months ago