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Firefox turns off my display in rare moments when the width of the window passes 1515 pixels.

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin h… (read more)

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin horizontal bars across the window itself, and soon, it turns off my display. It seems the bigger the window is, the more severe the issues. So full screen usually, it shuts it off and keeps it off. Not black screen, no signal style. I manage to get it out by Winkey+arrow. If i then put it back same issue. If i lower the width of it, it manages to stay coherent longer, but still resets the display with a quick black screen on page reload. The lower bounds on a 1920x1080 display resolution was 1515 pixels. At 1515 pixels, it works fine, once this is triggered, it's very repeatable on 60-70% of webpages. If i drag another window on top of Firefox, the monitor comes back up.

Before anyone asks: I have tried turning off hardware acceleration. I have tried putting firefox.exe to run on the integrated video card and on the dedicated 1060 Max Q videocard. I have cleared cache and etc.

This persists on a Windows session, across multiple Firefox restarts. A computer restart technically fixes it but i have no clue what triggers it. Laptop monitor works fine.

Asked by cosmitzian 5 months ago

Last reply by jeff-g 14 minutes ago

No password autofill on Firefox for Android (Samsung Galaxy S23)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. O… (read more)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

Asked by AlusPhase 2 months ago

Last reply by Siva 1 day ago

YouTube autoplay when window is in forgeground

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses sta… (read more)

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

  1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

Asked by Randy Bacigalupo 3 months ago

Last reply by Rob R 2 days ago

Firefox reporting unusual network traffic - Help me!

Hi! Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser: "Our systems have detected unusual traffic on your compu… (read more)

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Asked by rferrari7 1 month ago

Last reply by GardenSurfer 2 days ago

  • Solved

"Expand sidebar on hover" option for vertical tabs resets scroll position when I have a lot of tabs

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it. … (read more)

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it.

Issue: I have a lot of open tabs, and I'm usually working with the ones at the bottom of the list. When the bar minimizes the scroll position resets back to the beginning. So, every time I want to select a tab, I have to scroll back down, which makes this feature very hard to use.

Expected behavior: After the vertical bar minimizes, and I hover again, it should keep the scroll position.

Asked by razzvy20 4 weeks ago

Answered by razzvy20 4 days ago

YouTube comments on Android app in mobile site doesn't show

I have updated to the latest Firefox version for the Android app, using Samsung Galaxy S20. When viewing YouTube in mobile view (desktop view works though) through the br… (read more)

I have updated to the latest Firefox version for the Android app, using Samsung Galaxy S20. When viewing YouTube in mobile view (desktop view works though) through the browser, the comment section seem to be invisible and not showing. I have tried fresh reinstalling, and toggled all the settings, but I can't seem to get it to work on Firefox. Other browsers like chrome works just fine. Is this a bug?

Asked by Snuggles Fab 4 months ago

Last reply by Snuggles Fab 6 days ago

  • Solved

Twich Live Streamings

Since Mozzila updated to 115.23 to x64 Windows there is no longer the abillity to watch Twich live Streamings. Is this going to be permanent ? Should we all leave Fi… (read more)

Since Mozzila updated to 115.23 to x64 Windows there is no longer the abillity to watch Twich live Streamings. Is this going to be permanent ? Should we all leave Firefox after so many years od succefull use and go to Chrome? Are you aware of similar live broadcasting issues ? Wiil Mozzila include a solution soon?

Asked by AnthoniusII 3 weeks ago

Answered by Denys 6 days ago

Credit Card info does not autofill

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived. Firefox has my credit card information and it shows up in a window… (read more)

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

Asked by 2PeterW 4 months ago

Last reply by ZCoupon 1 week ago

Problem with Firefox reinstall

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried s… (read more)

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

Asked by Barry Gold 4 months ago

Last reply by m2014rust 1 week ago

  • Archived

No sound on WebSDR eg Hack Green

If I browse to http://hackgreensdr.org:8901/m.html The mobile version of the venerable Hack Green WebSDR. I cannot get any sound. This is the whole purpose o… (read more)

If I browse to http://hackgreensdr.org:8901/m.html The mobile version of the venerable Hack Green WebSDR. I cannot get any sound. This is the whole purpose of this! Note this is a insecure HTTP Not HTTPS website. Need to allow HTML5 I am very surprised there are not lots of request for this.

Asked by I5BFirefox 6 months ago

Last reply by Paul 1 week ago

IRS Login Page Problem

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "… (read more)

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "https://www.irs.gov/your-account". I click on "Individual-sign into online account" and get the following error: "Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2F0ysmHPaqAO%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:"

I can get into the Direct Pay website with no problem. I also can access my IRS account using my IPhone which makes me think this is a browser problem. I have disabled anti virus with no success. I called IRS and they have never heard of this problem and had no solution and said they didn't handle this issues.

Any suggestions please?

Asked by Gonecampen 2 months ago

Last reply by Matthew Kostura 1 week ago

  • Solved

Fi streaming stutters after a time

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre conn… (read more)

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre connection

My issue is that when watching F1 from the following site: https://f1tv.formula1.com/, after some time (it differs in how long it takes to manifest), the stream starts to stutter. Note, it is NOT buffering, it is like the stream gets "stuck" or freezes for an instant then continues. The "freeze" then becomes more frequent and sometimes even lasts for about 2 seconds before resuming. The most important fact about all this is that this does NOT happen when using Google Chrome, hence my suspicion that it is somehow related to Firefox specifically. Does anyone have any idea what is causing this and/or how to fix it, please?

Asked by Mark de Wet 3 weeks ago

Answered by Kiki 1 week ago

Firefox is using too much RAM – How can I reduce memory usage?

I’ve noticed that Firefox consumes a lot of memory, especially when I have multiple tabs open. Sometimes, it slows down my entire system, and Task Manager shows Firefox u… (read more)

I’ve noticed that Firefox consumes a lot of memory, especially when I have multiple tabs open. Sometimes, it slows down my entire system, and Task Manager shows Firefox using over 1GB of RAM even with just a few tabs. Other browsers like Chrome or Edge seem to handle memory better with the same number of tabs.

I’ve tried restarting Firefox, closing unused tabs, and disabling a few extensions, but the problem keeps coming back. I even checked techsquest.com for tips, but I’m still struggling. Are there specific settings, hidden features, or optimizations I can apply to reduce Firefox’s memory usage without sacrificing performance?

Here’s what I’ve already checked:

Firefox is updated to the latest version.

No unusual extensions running (just uBlock Origin and Dark Reader).

Hardware acceleration is enabled.

Any help would be appreciated—thanks in advance!

Asked by Elimskab 1 month ago

Last reply by Vadim Kupriyanov 1 week ago

  • Solved

gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (read more)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 5 months ago

Answered by Paul 4 months ago

Secure connection failed

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO … (read more)

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO GET THIS CR*P FIXED soon. As much as I hate to, I will make Chrome my default browser if this stuff continues for much longer.

Asked by Bill Hanley 5 months ago

Last reply by Kate Gardner 2 weeks ago

Website Functionality completely broken after using "recent activity" function to open them

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a… (read more)

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a handful of websites on my PC entirely, even using other browsers.

The page will load but no content is displayed, no links or media, just a blank white page. This is consistent among these websites even among other browsers including Chrome and Edge.

I have uninstalled and reinstalled FF multiple times, cleared cache/history, hard PC resets, refreshed FF, Uninstalled and reinstalled every browser. The issue persists.

These websites still function perfectly fine on mobile FF and Chrome. I've exhausted website permissions, app permissions, etc. The issue still persists. These websites were functioning just minutes before I tried importing them from the other devices tabs. Something about that functionality has completely broken them on my PC.

Asked by FreshlySquoze 4 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Passkeys

I have been setting up Passkeys to log in to the websites which allow them. But I have noticed on Paypal, they do not allow me to use passkey when using firefox, it only … (read more)

I have been setting up Passkeys to log in to the websites which allow them. But I have noticed on Paypal, they do not allow me to use passkey when using firefox, it only seems to allow chrome

Is there an issue with firefox which deems it not suitable for passkeys?

I noticed that sopmeone asked this question this time last year and it was advised that firefox is now able to create and store passkeys Paypal still dont seem to allow it?

Asked by Paul McFarlane 5 months ago

Last reply by milwdebhof 2 weeks ago