All Products Community Forum

Okay, we had a power outage while my computer was on. When I rebooted, everything worked but Firefox. The sites would come up, but the keyboard would not work. (It worked on every other program.) So, I "reset Firefox." In that process, it made me add the Webroot extension. Now, my new tabs folder is all wrong. It is full of ads. It does not have my regular new tabs. And when I click on facebook or amazon, it does not take me where I want to go.

How can I sync my laptop new tabs to my desktop?

Or, how can I restore my old new tabs on my desktop?

G

I suspect I am PH#€%ed. Am I eligible for a miracle?

S10+ 139.0.4 NOT set up to sync | see attached for specs

In the bookmarks toolbar, I have many folders. I had one named Reference and one named Research. A few weeks ago after a big update my bookmarks had somehow nested multiple copies nested weirdly.

I messaged for help through the Garg app store, and a developer said to please file a ticket with support. I MEANT to do it, but time got away, and I'd already cut the sync and done a lot of cleanup.

I'd removed this phone from sync (no SIM, no cellular connection for the last year, but I use it on Wifi—I carry it around a lot for note-taking when I get brain dumps from people).

I discovered two Reference folders— one in the Toolbar and one in Bookmarks. I moved the one in Bookmarks to the Toolbar, and then moved everything in it into the other Reference folder, which had more, figuring I'd go through and delete the dupes at some point.

I then deleted the empty Reference folder and got the question, "Are you sure you want to delete the selected items [you IDtenT]?"

I confidently clicked yes, not realising my stupid fat finger had clicked on the RESEARCH folder to delete.

I may be able to find some of it to sync or sneaker net from elsewhere but there were swathes of unique addresses in that damn folder. I tried to search bookmarks for the folder and then for any folder. I tried to search "Internal Storage" for any whisper, and Apps which I hardly have any read access to in the file tree without success.

I read the readme called Manage Bookmark Folders in Firefox, plus a couple of hours of additional readme reading and flailing... but I cannot find the answer to a short list of pertinent questions.

1. How does one search/find a bookmark FOLDER, a regular one, which some ahole hasn't deleted?

2. Don't the help articles mention an UNDO option when deleting individual tabs and bookmarks? Sorry, bit of a swivet, but is there an undo for folders? I found no such offering mentioned when deleting an entire folder. I'm assuming no, but... (this might be a good place to mention (while I'm headbanging my desk) that some *other* browsers contain a numeric in their deletion warning, rather than a ubiquitous "these items", whether it's an empty folder or full), hope will spring. Biat£#.

3. Third and final— is there any way for someone without access to costly forensic software to recover this data?

A lifetime of backup, backup, redundant backups is mocking me, so please don't laugh at my self-induced misery. If there's no remedy, give it to me straight.

TIA, Alex

My Win10 & Win11 pc's updated to this version and they all have the same problem: The bookmarks have disappeared. Including my pinned bookmarks on FF's opening page.

I also just noticed that there are no "toolbar items".

Well,I found firefox browser in disk c: so I just uninstall and install it again in another disk.I do see firefox account was that very firefox account,but.........when install finished and login firefox account,It shocked,firefox is building a new account witch I used over 1 year,yes,witch account I saying these.OMG what happen?I can't find my bookmarks and colleted pages...OMG what happen somebody help me!!!

当我发现火狐浏览器被安装在C盘，我就卸载重装到另一个盘了，当时我确实看到了火狐浏览器登录中的账号是这个号，但是。。重装完成后登录火狐浏览器账号时，我傻眼了，它正在为这个邮箱新建账号，就这个我用了一两年的号，这是怎么回事？我的书签和收藏全都飞了，这是怎么了谁能帮帮我！！！

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

I have a windows 10 computer with Fire Fox and lots of bookmarks. I bought a new windows 11 computer and want to copy my bookmarks to the new windows 11 computer. How do I do it?

I lost a bookmark folder in my main computer. I did a sync and it did not appear. I opened an other older computer and it was still there. I did a sync and expected it to then show up in my main computer, it did not. I went back to the old one, there it had now disappeared. The help files say go to bookmarks, then to manage bookmarks, except I don't have "manage bookmarks", just a list of some recent bookmarks. When I do a " bookmark search" for something which was in the folder, it finds it, so the folder is still somewhere. How do I get it back? Why did sync fail and did not add it from the old computer?

Thanks for any help

My laptop's motherboard is being replaced. While that process is ongoing, I'm using a spare laptop from my employer. I didn’t realize that resetting my password would delete all of my saved passwords, bookmarks, etc. Will they still be available on the laptop that’s being repaired, since it wasn’t synced with the Firefox servers?

I have suddenly lost all my Bookmark Tabs. I have followed instructions on restoring them, but I only get as far as Import and Backup. The Restore button only gives me Choose File. When I click on it Nothing Happens.