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My TB (102.9.1, Win64) has no Tools/Options menu

I've read all the solutions to Thunderbird not remembering passwords and all of them require accessing the Options menu. Problem is that it doesn't exist on my installati… (read more)

I've read all the solutions to Thunderbird not remembering passwords and all of them require accessing the Options menu. Problem is that it doesn't exist on my installation and there is no "options" under the MENU button either. See screenshot. If I go to MENU/Settings and then click on "Saved Passwords" it shows a blank form, even though I've logged into and attempted to save the password many times. See SavedLogins.jpg.

Here's the history of this installation under Windows 10, 64 bit. For a decade I was using Eudora then Eudora OSE, which was really a version of Thunderbird. About 4 years ago, I converted it to Thunderbird. Password saving worked fine but TB couldn't read web pages in messages.

About a year ago, I made a new installation of TB which fixed the web access problem, but password saving didn't work and that's the state I'm in now.

My email provider is Earthlink. The Message Storage local directory for the 3 accounts are at D:\Eudora(Thunderbird)Mail\Mail\pop.earthlink.net D:\Eudora(Thunderbird)Mail\Mail\pop.earthlink-2.net D:\Eudora(Thunderbird)Mail\Mail\pop.earthlink-3.net

Something in Thunderbird is pointing at the wrong location for stored passwords, because when I tell TB to save the password, it puts it in WRITE ONLY MEMORY! Please help!

Asked by jpetzing 8 minutes ago

New Thunderbird

‘I keep getting a drop down panel which says 'Thunderbird can't update to the latest version', and then tells me how to Download Thunderbird. I have followed this three t… (read more)

‘I keep getting a drop down panel which says 'Thunderbird can't update to the latest version', and then tells me how to Download Thunderbird. I have followed this three times now. 'I DO HAVE the latest version 'and paid money. Can you stop this panel coming up every time?

Asked by bob.simmonds 1 day ago

Last reply by bob.simmonds 1 hour ago

Can't share articles to Twitter because can't scroll down to Tweet button

Ever since about 2 Firefox updates ago, I cannot share articles to Twitter using Firefox. When I share, the Tweet dialogue box pops up showing the article, but the sideba… (read more)

Ever since about 2 Firefox updates ago, I cannot share articles to Twitter using Firefox. When I share, the Tweet dialogue box pops up showing the article, but the sidebar on the right side of the box (the one needed to scroll down the message to the Tweet button) is greyed out and no amount of clicking, trying to drag, etc., will get it going.

I cannot replicate this problem on Edge, as that browser works seamlessly when sharing articles to Twitter and I am able to scroll down to the Tweet button with no problem. Same with Chrome, I have no problem there, either.

This seems to be a Firefox problem and I cannot for the life of me figure it out. I have not changed any of my Firefox settings. I've disabled all of my extensions and it still doesn't work. I find myself using other browsers more and more as with each Firefox update there seems to be more technical bugs that aren't being fixed.

But I use Twitter often, so this is a significant problem for me. Any reasonable suggestions?

Asked by kentuckywoman2 1 hour ago

How do I access the password manager? I don't have either tools>options or tools>preferences . Win11 with Release 102.9.0 64-bit

I need to add an entry for smtp.mail.yahoo.com. I have two Yahoo emails (actually frontier on yahoo) and they have different smtp passwords. I'm using another mailtool an… (read more)

I need to add an entry for smtp.mail.yahoo.com. I have two Yahoo emails (actually frontier on yahoo) and they have different smtp passwords. I'm using another mailtool and don't want to have to change a bunch of passwords, just want to add an entry for smtp.mail.yahoo.com and can't figure out how to do it through the Thunderbird Account settings. Currently I can send mail if I manually enter the password when the window pops up. I don't have either tools>options or tools>preferences available in the menu, can't figure out how to access the Password Manager. Win11 with Release 102.9.0 64-bit

Asked by ourhouse_don 23 hours ago

Last reply by ourhouse_don 1 hour ago

Yahoo messages won't download to Thunderbird.

Over the last 10 days, Yahoo messages won't download to thunderbird; the problem goes away for a while but then recurs. this time it has been over 24 hours. I can send me… (read more)

Over the last 10 days, Yahoo messages won't download to thunderbird; the problem goes away for a while but then recurs. this time it has been over 24 hours. I can send messages from Thunderbird, and can see messages on my webmail and mail app.. I'm using an iMac with OS 10.12.6

thanks for any answers. Dominie Nash

Asked by dominien 1 hour ago

ESMTP error Temporarily not available

ESMTP error has been temporarily unavailable for a few days. I have been asked for a password and used my comcast password. Is there something I should be doing? I receiv… (read more)

ESMTP error has been temporarily unavailable for a few days. I have been asked for a password and used my comcast password. Is there something I should be doing? I receive emails through Thunderbird but cannot send or forward. Everything works from my iphone and the xfinity website.

Asked by bertcher 2 hours ago

Linked pages in financial webistes will not open

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the websit… (read more)

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the website I must select certain links to see the information I am seeking. When selected, Firefox does nothing, it stays on the page with the link I selected. I do not have pop-ups blocked and cannot find the reason for the fault.

Asked by MarcGSr 3 hours ago

A page just loaded from Facebook goes into an inifinite loop trying to ` save and locking out the ability to kill the window .

Have to kill with Task Manager . Updating FireFox simple restarts the open windows and the malicious loop . Used ` Refresh . Lost a lot of saved windows and structure ,… (read more)

Have to kill with Task Manager . Updating FireFox simple restarts the open windows and the malicious loop .

Used ` Refresh . Lost a lot of saved windows and structure , but running .

Asked by Bob Armstrong 3 hours ago

How to prevent firefox from redirecting to HTTPS

How do I prevent firefox from redirecting to HTTPS when it can't find the HTTP website I typed into the address bar? Background (please read) I run a website for my team… (read more)

How do I prevent firefox from redirecting to HTTPS when it can't find the HTTP website I typed into the address bar?

Background (please read) I run a website for my team at work off my local machine. It's just http, because it's local, and I don't need any fancy encryption schemes. I have no domain for it ... me and my users just type the local IP of my machine. Like this: http://10.111.111.11/myapp/login.php

To work from home, I set up a VPN tunnel thru my workplace firewall so I can hit the webserver on my local machine. If I forget to start the VPN tunnel on my remote machine and then try going to my website, I get an error message in firefox:

   Unable to connect
   An error occurred during a connection to 10.111.111.11.
   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.


After receiving this message, Firefox changes the address in the address bar from what I typed to the same thing, only with "https" instead of "http". This drives me insane. How do I force Firefox to preserve what I typed in the address bar EXACTLY as I typed it?

Asked by the guy with the issue 4 hours ago

can't edit an address book entry

I have Thunderbird 102.9.0. I can't edit an address book entry. I am trying to add another email address for a particular entry. Save does not work, it does not save t… (read more)

I have Thunderbird 102.9.0. I can't edit an address book entry. I am trying to add another email address for a particular entry. Save does not work, it does not save the edit. If you can't provide a fix, how do I go back to a previous version just within Firefox?

I hate it when updates break things. And now it wants to do another update. Your updates are too frequent. You need to vet them better before releasing.

Asked by troubleshooterF108 4 hours ago

  • Solved

TBird tries saving emails to Drafts folder and fails, when I never tried to save a draft anyway

Tbird tries to save a lengthy email as a draft, I assume after a certain about of time passes, but fails to do that and I have to keep acknowledging the failed draft save… (read more)

Tbird tries to save a lengthy email as a draft, I assume after a certain about of time passes, but fails to do that and I have to keep acknowledging the failed draft save in order to continue.

I never save drafts and don't want it doing this. It just started doing this after the latest update. I have four accounts and it only does it with one account, although I don't write time-consuming emails with the other accounts, so maybe it would do the same.

This account has another problem, too. It doesn't save a sent email in the sent folder for this account. The other three accounts all do, and all the settings look the same. Again, this happened after the latest update. I'll have to change email clients if this isn't resolved as I need to retain copies of sent email from this account. That would be sad for me, as I've used TBird for probably 15 years or thereabouts.

Asked by jane.blue 2 days ago

Answered by david 1 day ago

huge Inbox

I have wondered in the past, why the Inbox file (without extension) is so big. Today I moved all subfolders and remaining message from the Inbox. So there is literally NO… (read more)

I have wondered in the past, why the Inbox file (without extension) is so big. Today I moved all subfolders and remaining message from the Inbox. So there is literally NOTHING in the Inbox, but the Inbox file is still nearly 3 GB. How is this possible?!? Are there invisible files, settings, etc. saved in it? Is there a way to reduce the file size?

Also the Drafts folder/file is 1 GB but there is nothing in it. I just emptied the Junk folder and it still shows up with nearly 1 GB. This is very strange.

Please advise! Thanks!

Asked by faithdance59 3 days ago

Last reply by faithdance59 4 hours ago

Font problems in Thunderbird

Any idea how I can fix issues with the subject and other fields displaying an unreadable font? If I highlight the areas, the font is readable and sometimes it is fine. S… (read more)

Any idea how I can fix issues with the subject and other fields displaying an unreadable font? If I highlight the areas, the font is readable and sometimes it is fine. See attached example - subject line should read: "Use Color-Changing Sequins to Tell Time"

Asked by mjc_edwards 1 day ago

Last reply by david 4 hours ago

Can I suggest a Firefox extension?

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this,… (read more)

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

Asked by DorothyJ 4 days ago

Last reply by DorothyJ 4 hours ago

I've been locked out of my own website thunderbird email, which is the recovery email for the new email I recently created.

My Ex recently accessed all my accounts, passwords, pins, the lot. He's changed passwords locking me out of just about everything. I thought I was safe with this twice wi… (read more)

My Ex recently accessed all my accounts, passwords, pins, the lot. He's changed passwords locking me out of just about everything. I thought I was safe with this twice wiped laptop, but I've just been locked out a new email, which has the one attached to my website: zoe@zleger.com. I need to find some way to get this email back into my hands so I can also recover the new email. I can say I sent a donation last year if that helps verify me. I've created the chisamore email when Google would no longer give me an account with any combination of my name, all of which I have been locked out of. This newly wiped computer has just been infected, sadly by something my son sent me as his email was the last thing I opened until I tried to log into the other email. Now I am locked out of both. I had been conversing with Linux.org about all this (Coreopsis) but I was soon locked out my own computer without even finishing the thread. I have to assume this email is being read but I hope I'm not locked out again. Yes, there is definitely someone watching this and mucking me about. Any help recovering my my website email would be greatly appreciated. Zoe

Asked by charlottechisamore 23 hours ago

Last reply by david 4 hours ago