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  • Solved

one drive "on this day" wont load/play

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disable… (read more)

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

Asked by smithcr01 2 months ago

Answered by Denys 1 week ago

  • Solved

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Solved

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 2 months ago

Answered by Denys 1 week ago

  • Solved

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Asked by Gene Minor 1 month ago

Answered by Denys 1 week ago

OneDrive On This Day

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my compute… (read more)

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

Asked by tim.j.alcorn 2 months ago

Last reply by Denys 1 week ago

Bookmarks keep coming back

So Every time I delete bookmarks they not only come back but they come back with a few extra of the same thing, I have Sync completely off and its still doing it. Please … (read more)

So Every time I delete bookmarks they not only come back but they come back with a few extra of the same thing, I have Sync completely off and its still doing it. Please can someone help guide me in the right direction to get this to stop, I can Leave them alone and it now just keep adding them, so i have 5 or 6 of the same bookmarks I deleted an hour ago, a few days later it will add 2 more.

Thank you in advance!

Asked by Chris R 1 month ago

Last reply by Chris R 1 week ago

Firefox audio fades in instead of starting instantly

I just switched to a new PC (Windows 11) and when using Firefox to watch videos, the audio fades in briefly instead of starting instantly. This happens with youtube, prim… (read more)

I just switched to a new PC (Windows 11) and when using Firefox to watch videos, the audio fades in briefly instead of starting instantly. This happens with youtube, prime video, netflix etc. I have tested in Edge and this does not occur. I am using a bluetooth headset. I haven't been able to find anything about this online so open to any help.

Asked by hncarey 1 month ago

Last reply by Abu Bakar Balouch 2 weeks ago

"save image as" behaviour in dialogue window

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order,… (read more)

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order, rather than my preferred order (sorted alphabetically by name, followed by sorting by type).

I can see no rhyme or reason to the way Firefox lists files and folders in the dialogue window, so every time I am saving an image I have to sort things by name and type before I can find what I want.

This is not permanent so I have to repeat this action every time I save an image.

How do I, please set application preferences? to make this setting permanent?

Asked by bambukouk 1 month ago

Last reply by bambukouk 2 weeks ago

Private window google searches return in the regional language and not the one I set for both mozilla and my google account

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the … (read more)

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the results will try to be in the regional english and google asks if I want to switch to english every time.

Asked by bereo 2 months ago

Last reply by Agent virtuel 2 weeks ago

Mozilla Firefox began to crash all the time.

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to … (read more)

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to reinstall Firefox; I updated my drivers for my computer; I cleared cash and history in the settings; I tried to delete some files from Firefox's folder. All these things did not help. The crashes may happen with any site, and it can happen any time. I have no problem with memory shortage. My system consists of Ryzen 7 5800x, Radeon RX 7800 XT and G.Skill Flare X (for AMD) DDR4 2x16Gb.

Asked by Black Cat 295 2 months ago

Last reply by Black Cat 295 2 months ago

  • Solved

Not sure how to disable the AI summarize pop-up after disabling the AI summarizer

Hello, I disabled the AI summarizer almost immediately after seeing it because: It was not able to summarize the page It blocked the information I actually needed … (read more)

Hello,

I disabled the AI summarizer almost immediately after seeing it because:

  1. It was not able to summarize the page
  2. It blocked the information I actually needed to see on the page

However, shortly after disabling it I got a pop-up ad advertising the feature! (attached)

Related Question: Want to remove or disable AI summarizer

Asked by Mozilla746 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Can't view my synced tabs from the sidebar on friefox flatpak

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based… (read more)

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

Asked by danwchan 1 month ago

Answered by George Kitsoukakis 1 month ago

  • Solved

Applying security settings to all user-accounts of one PC including add-ons

Hi all, For quite a while I'm working together with others on a voluntary base (nobody gets money) as members of a computer-club, a charitable NGO and NPO (in German: ge… (read more)

Hi all,

For quite a while I'm working together with others on a voluntary base (nobody gets money) as members of a computer-club, a charitable NGO and NPO (in German: gemeinnütziger Verein) for seniors in order to bring them closer to the use of digital devices and media. It's not only teaching, but administrating the hard- and software as well.

I can remember that it was possible in former versions of Firefox to include at least a script into "defaults->prefs". I think it was user.js (not sure) in the installation folder to define common preferences to be fixed, like proxi settings. It always worked well, preventing non-privileged users from making any unwanted changes. As a I found out there must have been a very similar way to include add-ons (like uBlock Origin).

Unfortunately all content I found was older than about 10 years. When trying setting up Firefox as it is now, my test system didn't care about anything I've tried.

I'm talking about > 50 Windows-PC having in average 3 user profiles each (for teaching more than 400 members). We are amateurs regarding PC administration, except some network ex-professionals. "Baking" installation media including our needs, as I already found on Mozilla's pages, seems to be beyond our abilities as well as distributing a fitting profile (we don't have a MS-server), not speaking about Group Policies.

Is there any usable guideline for people like us? Today, each FF-installation looks different and I would like to unify this as easy as possible.

Asked by ByteRider 1 month ago

Answered by Mike Kaply 3 weeks ago

  • Solved

Colors bleeding through

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well. I don't … (read more)

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well.

I don't think it's an Acer issue but I am only running Win 11 on the two Acer machines. If I open a web page with colored graphics or pictures and then drop down a menu of the browser (bookmarks, etc.) the colors of the graphics bleed through. It's annoying and somewhat obstructive. It does not occur if a window from a different app is opened on top of the browser window no matter how bright the colors are.

I attached a few edited screenshots to show the issue. The edits are only to cover personal information etc.

The issue seems to be color saturation and does not occur on my other Win 10 machines or in other browsers. Not even the same version Firefox on the Win 10 machines.

Is there a way to increase the opacity of the drop downs or lower the color saturation in the Firefox browser?

Asked by Rich Caladie 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

My background on my firefox browser.

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. … (read more)

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. If I load ANY image with a naked woman on it After a few minutes Fire fox auto removes it. I have done this 30 times. I use ANY fire fox picture it's fine stays there forever. Load ANY picture with a naked woman on it and poof 2 minutes later it's gone. So please can you explain to me why whats claimed to be the most private and secure browser around is censoring me in my own home about what backgrounds I can have? I find this highly disturbing. And I am quite serious I have had them removed at least 30 times. I'm 56 y/o If I want a naked woman on my background it should be my business not fire foxes. Also no chrome is not doing it. neither is windows. It's Firefox removing them. Any explanation would be nice.

Asked by msp_msp22 1 month ago

Answered by msp_msp22 1 month ago

How to convert bookmarks.html to workable text of folders, titles and urls?

Hello, any best practices for converting Firefox bookmarks once they're exported? The exported_bookmarks.html are an html file which are impossible to edit. Converting so… (read more)

Hello, any best practices for converting Firefox bookmarks once they're exported? The exported_bookmarks.html are an html file which are impossible to edit. Converting so the data for folders, titles and urls can be edited is what's needed.

I tried Vi with some Regex code, however the cleaned file is not so clean.

Asked by kFirefoxForum 4 weeks ago

Last reply by Paul 4 weeks ago

  • Solved

Bookmarks won't export sub folders

Hello, editing Bookmarks is a manual process within Firefox Bookmarks. I would like to export sub folders and edit them on my preferred desktop text editors, then re-impo… (read more)

Hello, editing Bookmarks is a manual process within Firefox Bookmarks. I would like to export sub folders and edit them on my preferred desktop text editors, then re-import said edited Firefox Bookmarks folder.

I have tried Firefox sub folder:

  • dragging and dropping to Desktop, however fails
  • copying/pasting to Desktop, however fails
  • AI promises the world like a conservative politician's gish gallop, but nothing works and wrecks the current setup.

I have exported the entire Bookmaks.html file, however editing html to text, then somehow only text remained without urls. So now I have restored from an old 3rd party's bookmarks and need to clean what Bookmarks are left. Sub folder management would be easier than entire Bookkmarks.html.

Asked by kFirefoxForum 4 weeks ago

Answered by kFirefoxForum 4 weeks ago