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10-12-2023 - for the 118.0.2 update all external links on posts to news articles in facebook are no longer accessible on all WIN 11 systems tested.

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers a… (read more)

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers as indicated through testing.

There is only an "I beam" indicator and frequently the posted news article links; and images do not appear when using Firefox (however they do appear on other browsers; no issues detected). As noted, this anomaly also applies to Facebook messenger external news links. Based on timing of this update 118.0.2 and the repeatability of the failure on various computers (with WIN11) and the absence of any other changes to all of the computers, all indicators are that this is not a Facebook issue and as nothing else on any of the computers has changed the 118.0.2 has an apparent issue. (In summary this effects every one of the 5 WIN11pro64 computers I have tested with the Firefox update, so far)... the only change to ALL OF THESE DEVICES was and is the Firefox update (118.0.2) .

In addition have tested Firefox and Facebook on 2 additional computers (WIN764pro) - to keep comparative balance; on 1 win7pro64 unit the Firefox app was not updated and on the other win7pro64 system it was updated to 118.0.2.

And after that round of testing the outcome was conclusive - the Facebook external news links work seamlessly and without issues (NO UPDATE TO FIREFOX ON ONE COMPUTER with WIN7pro64 and an UPDATED Firefox (118.0.2) with WIN7pro64 on the other)... both systems worked and the noted failure was not present.

These tests conclusively indicate to us internally that updating the WIN 11 units to 118.0.2 was a mistake.

Additionally for further comparison for this note - with Firefox update 118.0.2 Facebook external news links DO function on Opera and Chrome (for both WIN 7 and WIN11) all computers tested are the original 7 ... I have not tested other browsers for compatibility nor have I tested other computers, as the data seemed conclusive.

NOTE: If you are planning to respond please do not 'guess' (SWAG) at what you randomly speculate the issue(s) might be, as that would be an unproductive use of everyone's time... if you don’t have a proven solution you don’t have a solution, thank you.

If there is someone with knowledge of the 118.0.2 update that can offer an intelligent and proven solution please do so here...

but haphazard proposals of random unrelated experimentation without tested basis...or the concept of incorporating unproven suggestions such as maybe you should "change this" or "reinstall this" or "blah blah" when (I reiterate) the only changes to six (6) of these computers is the update 118.0.2 nothing else the seventh computer has an older version of Firefox and win 7 pro64. 118.0.2 functions correctly with win7pro64 and on Opera and Chrome browsers.

All intelligent proven workable input is appreciated because as of now Firefox for any and all of the WIN11 computers here Firefox has been removed from our approved list; as further failures are unknown.

Asked by budgbrown 1 year ago

Last reply by zeroknight 1 year ago

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How do I report a problem with Firefox Web Browser?

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox doe… (read more)

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox does not recognize the changes made until I hit the reload (renewal) button to the right of the address. However, when there is no reload button for a page, Firefox never will recognize the changes that have been made until I delete my browsing history. It appears to be read web history pages. I've tried everything, from reloading the page to getting out of the site and returning, etc. to get Firefox to recognize the changes but it will not. Like I said, the only way I can get it to recognize the changes is to delete my history, which is a real pain. The page that doesn't have a reload button is a password protected page. See site mentioned above and click left hand menu item "Members Login here." However, by visiting this page you won't be able to see the problem until you have visited it, and then again after it has been revised. The only revision made to this page is the date in the label asking for the password. The password works fine, it's just that the label never updates and this is important for users to know in which article to find the password. Sorry for the wordiness of this, but I hope you get the idea of the problem.

Asked by lightofhu 9 years ago

Answered by jscher2000 - Support Volunteer 9 years ago

Youtube videos are zoomed in, I can't see the entire video - Firefox for Android

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left… (read more)

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left corner is shown. If I increase the quality of the video, I can see a bigger portion of it, but still not the entire video. Audio works fine. This issue is not present in Chrome or Opera. I use a Huawei P20 Pro with Android 10, and I suspect that this issue is related to Huawei because other Huawei users are reporting it (on Reddit, for instance). I've tried disabling add-ons and deleting app data, but it didn't work. Also updating to 129.0.2 didn't fix the issue.

Could you please look into it?

Thank you

Asked by tom0193 3 months ago

Last reply by Khalid 3 months ago

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issue of Firefox on sella.it (bank website)

If I press "Accedi" on the mobile version of the sella.it Italian bank website (opened from mobile devide Samsung Galaxy S5 witf Firefox), the log-in page is not showed b… (read more)

If I press "Accedi" on the mobile version of the sella.it Italian bank website (opened from mobile devide Samsung Galaxy S5 witf Firefox), the log-in page is not showed but downloaded - is an aspx page and is downloaded from Firefox not opened. If I open the website from other mobile browser this issue not exist.

Firefox from mobile devide, mine is Samsung Galaxy S5 the issue i see in Firefox for mobile on Android Samsung Galaxy S5 Android 4.4.2

Asked by Mark 10 years ago

Last reply by Mark 10 years ago

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Why do you say Mint.com is not safe?

When I go to Mint.com and try to login, the login screen says Mint.com is not safe. It will not let me log in. It gives an option to dismiss advice. When I select that… (read more)

When I go to Mint.com and try to login, the login screen says Mint.com is not safe. It will not let me log in. It gives an option to dismiss advice. When I select that option it still will not allow me to login. I tried the most recent version of foxfire and also the beta version. I get the same results with both. I have used Mint.com for years and I used it with foxfire on the computer. I need to use it on my Nexus 4 smartphone. If I am to use Foxfire on my phone it must work with Mint. Mint.com is safe. No account numbers or passwords are stored in Mint. A hacker would see account names and entries but cannot do anything with the info. There is Nothing that could be used for ID theft. It is strictly a display of transactions in an account. Please tell me how I can login to Mint on your browser.

Asked by MESCOTT14.MS 10 years ago

Last reply by MESCOTT14.MS 10 years ago

Website rendering issue on nightly release, where do I send the feedback?

Hi all, About a week ago a website began to be rendered incorrectly on the nightly build for Android. Where is the best place to report such an issue for Nightly releas… (read more)

Hi all,

About a week ago a website began to be rendered incorrectly on the nightly build for Android.

Where is the best place to report such an issue for Nightly releases?

I use Firefox Nightly, currently 132.0a1, installed from Google Play. I've tried to disable extensions, same outcome.

The site renders correctly on Firefox Beta, 130.0b9.

The affected site. https://www.yr.no/en/details/graph/2-2618425/Denmark/Capital%20Region/Copenhagen/Copenhagen

Asked by fredrik22 3 months ago

Last reply by James 3 months ago

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Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (read more)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 6 months ago

Answered by Dresa91 3 months ago

why can't i get access to DSW website, access denied

Hi Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste, Regards Theo Access Denied You don't have permission t… (read more)

Hi

Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste,

Regards Theo

Access Denied You don't have permission to access "http://www.dsw.com/en/us/product/beach-by-matisse-vail-bootie/571731?" on this server.

Reference #18.8a41102.1724831838.8b81e88

https://errors.edgesuite.net/18.8a41102.1724831838.8b81e88

Asked by Theo Liebenberg 3 months ago

Last reply by Khalid 3 months ago

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Can't access 'calendars' on Firefox for Android

Hello, I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone… (read more)

Hello,

I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone with Firefox. Disabling extensions did nothing.

I'm running out of ideas.

Asked by Draco 7 months ago

Answered by Draco 3 months ago

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Malwarebytes website

I have been trying to get on the Malwarebytes website, but I keep getting; Your connection is not secure The owner of links.malwarebytes.com has configured their websit… (read more)

I have been trying to get on the Malwarebytes website, but I keep getting;

Your connection is not secure

The owner of links.malwarebytes.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

links.malwarebytes.com uses an invalid security certificate. The certificate is only valid for the following names: *.fortinet.com, fortinet.com Error code: SSL_ERROR_BAD_CERT_DOMAIN


This happens with all of my web browsers. Is it safe to allow Fortinet ?

Asked by FredMcD 2 years ago

Answered by FredMcD 2 years ago

Since Monday Android Firefox has been unable to find astro.com website.

Can anyone please let me know how to navigate to astro.com again? Suddenly, since Monday, Android Firefox has been unable to find/load it; it's never happened before in m… (read more)

Can anyone please let me know how to navigate to astro.com again? Suddenly, since Monday, Android Firefox has been unable to find/load it; it's never happened before in my experience.

Asked by dottywilhelmina 4 months ago

Last reply by Ray Vermey 4 months ago