Showing questions tagged:

Firefox is not re-directing to a site when I "click here" (see below)

When I click on a link to BC Auctions in an email from them I get ; If this page does not automatically re-direct you to BC Auction®, please click here. The "click here"… (read more)

When I click on a link to BC Auctions in an email from them I get ;

If this page does not automatically re-direct you to BC Auction®, please click here.

The "click here" doesn't redirect.

Works okay in Safari

Open 1 8

Technical Problem With Firefox Browser & MarketSurge Stock Data Retrieval

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not giv… (read more)

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not give the requested stock data from the MarketSurge live data platform. "[Autosuggest API Error] Failed to load info for symbol 'TTMI' ".

Has anyone seen that error before? Does it suggest a conflict within Firefox?

I have tried many things to troubleshoot and find the cause within Firefox, its settings and variations, and with Win 10. Nothing resolved. However, executing the Marketsurge platform in Chrome does not have a problem.

Background & Details: 1) Win 10 pc. with current updates. Firefox browser with current updates. 2)Firefox cache, history, and browsing deleted. Standard protection setting off. 3)Vpn off.

I would be deeply grateful for any insights re:Firefox that might be causing this problem, which did not exist prior to last week.

Thank you very much.

Open 16

Is it normal that cookies with sameSite strict are not sent with a window.reload on android

When going to immich public proxy (as an example) from a link from another app, the Set-Cookie header is set but when performing the window.reload the cookies are not sen… (read more)

When going to immich public proxy (as an example) from a link from another app, the Set-Cookie header is set but when performing the window.reload the cookies are not sent within the request.

See code : https://github.com/alangrainger/immich-public-proxy/blob/main/app/views/password.ejs#L49-L69

Reproduction steps : - have a link inside an app - click link - on site perform a request that returns a Set-Cookie header with sameSite=strict - perform a window.reload - check that cookie isn't sent

The same steps where performed on different browsers (Samsung Browser, Firefox on windows) but all of them sent the cookies allowing the authentication.

Is the behavior wanted ? From ietf it seems that is not a normal behavior : https://datatracker.ietf.org/doc/html/draft-ietf-httpbis-cookie-same-site-00#section-2.1

Open 8

Tabs don't render in desktop on tablet

I have a Samsung Galaxy S8+ tablet, UTD OS, using Firefox 150.0.1. The 'use desktop setting' is on, but most pages don't render in the desktop and are so skewed, they're … (read more)

I have a Samsung Galaxy S8+ tablet, UTD OS, using Firefox 150.0.1. The 'use desktop setting' is on, but most pages don't render in the desktop and are so skewed, they're impossible to view. I've turned the setting off and it makes zero difference. I understand Firefox was changed to always render in desktop mode on tablets sometime last year, but it's not working and I'm at a loss. I don't want to switch to a different browser, but I've tried everything I can think of at this point. If anyone has a suggestion or fix short of switching, I'm all ears. Thank you.

Open 8

Problems using Gmail.

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailab… (read more)

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailable but I can access gmail with no problem on my iPhone, android tablet and with Google Chrome without any problems. Turning off the Advanced Tracking does not resolve the problem.

Solved 3 42

Cannot sign into microsoft office

I'm trying to login into microsoft office online. It let's me click on the sign in button, a new window opens up but stays blank. I'm assuming that window is supposed to … (read more)

I'm trying to login into microsoft office online. It let's me click on the sign in button, a new window opens up but stays blank. I'm assuming that window is supposed to be where I can sign in. However it will remain blank for some time and then disappears not allowing me to sign in. I'm not sure if it was with the new update.

Open 3 40

Bug Report: Copy-Paste regression - Loss of line breaks in Firefox (Recent versions)

Hi Mozilla Support Team,I am reporting a frustrating issue that started occurring about two weeks ago in Firefox on Windows 11. When copying blocks of text from modern ch… (read more)

Hi Mozilla Support Team,I am reporting a frustrating issue that started occurring about two weeks ago in Firefox on Windows 11. When copying blocks of text from modern chat interfaces (which typically use Markdown or dynamic text rendering), Firefox is stripping away all line breaks.The Issue:When I select text with the mouse and paste it into applications such as Facebook, Hotmail (Outlook), or Notepad, the content appears as a single, continuous block of text with no paragraphs or spacing. This issue seems specific to Firefox, as the same action in Chrome or Edge preserves the original structure perfectly.Example of the error:Original text:Line 1Line 2Result after pasting from Firefox:Line 1Line 2Troubleshooting steps already taken (with no success):Toggled layout.word_select.eat_space_to_next_word to false.Toggled editor.use_div_for_default_newlines to true.Tested in "Troubleshoot Mode" (Safe Mode) with all extensions disabled, but the problem persists.It appears to be a regression in how Firefox handles white-space or block elements during clipboard operations. This is significantly affecting my daily workflow. Are there any known fixes or upcoming patches to address this?Thank you,

Vasco Lemos Barreto

Open 1 23

Pasting issues in Google Sheets again

Unfortunately the paste is broke once again, but differently! When I copy text from another website (e.g. Wikipedia articles or YouTube video titles) and try to paste the… (read more)

Unfortunately the paste is broke once again, but differently! When I copy text from another website (e.g. Wikipedia articles or YouTube video titles) and try to paste the values only (ctrl + shift + v), nothing happens except for a little black box appears that says "paste." Doing a normal paste works and pasting (whether values or otherwise) within the google sheet works as well, only between sheets and another website.

Solved 5 1 68

Time to Change Perception

Google Chrome for PCs (Mozilla Firefox and Microsoft Edge will work, but you may encounter problems). I see that message way too much when getting notices from my doctor… (read more)

Google Chrome for PCs (Mozilla Firefox and Microsoft Edge will work, but you may encounter problems). I see that message way too much when getting notices from my doctors prior to connecting via Telemedicine. I have been using Firefox ever since Netscape Navigator closed up shop (in the 90's). So without question, I am a long time, dedicated Mozilla user. I'm sure you can imagine how frustrating it is, for a dedicated user like me, to see those sort of messages accompany the instruction for connecting with Telemedicine. They encourage everyone to use Chrome! What can be done to change the perception that they should use Chrome instead of Firefox? And how do we get the word out to the medical community (and others) that they can count on Firefox to give them a seamless experience when connecting to their patients (or others)? I just don't think we should surrender this position to Google Chrome. Best Regards, -Steve

Open 3 19

After update from 149.0.2 to 150.0 signin to https://id.bund.de leads to "internal error"

I am using Linux Mint, firefox and "Reiner SCT" hardware to sign in to german government sites using my identity card. All worked fin until firefox update from 149.0.2 to… (read more)

I am using Linux Mint, firefox and "Reiner SCT" hardware to sign in to german government sites using my identity card. All worked fin until firefox update from 149.0.2 to 150.0. Now I always get the error message "internal_error". I know, this message does not help much, but that is all I have. Is there anything I can try to get firefox 150.0 running or shoud I try to deinstall firefox 150.0 an install firefox 149.0.2 again? Thanks very much in advance!

Solved 5 42

How can I log on to my Bank? Firefox download has invalidated username and password and says it will not store such data. The latter is OK but how can I proceed with bank?

How can I log on to my Bank? Firefox download has invalidated username and password and says it will not store such data. The latter is OK but how can I proceed with bank… (read more)

How can I log on to my Bank? Firefox download has invalidated username and password and says it will not store such data. The latter is OK but how can I proceed with bank?

Open 14

Since the latest Firefox update, I have 2 websites that will not load

Since the latest Firefox update, I cannot load my primary banking account, and one of my work websites won't load. I can access both of these sites on other browsers. … (read more)

Since the latest Firefox update, I cannot load my primary banking account, and one of my work websites won't load. I can access both of these sites on other browsers.

Solved 6 41

Drag and Drop into Jira website does not work as before

Once FF upgraded to 150.0 a local webiste Jira for bugs does not work for Drag and Drop of file into the window... It tries to either save the attachments to my desktop o… (read more)

Once FF upgraded to 150.0 a local webiste Jira for bugs does not work for Drag and Drop of file into the window... It tries to either save the attachments to my desktop or open them in new tabs... this defeats the purpose and creates extra steps

Open 2 25

"https://www.onlinebanking.natwest.com/login" not functioning correctly.

When I use Firefox to access "https://www.onlinebanking.natwest.com/login" the site flashes "Are you still there?" message at 3 second intervals and I cannot enter my det… (read more)

When I use Firefox to access "https://www.onlinebanking.natwest.com/login" the site flashes "Are you still there?" message at 3 second intervals and I cannot enter my details to login. This does not happen if I use Microsoft edge to login. Is this a fault with Firefox or my PC?

Open 2 13