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We have a customer who logs into her Microsoft account at: https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-administration

Once you log into this page, it directs you to Microsoft CoPilot. From here the user can select which Office App they would like to open or they can open their Microsoft 365 Admin Center. Until recently, this worked fine, now though when you get directed to the CoPilot page it does not allow the user to select anything on the page. We have put the browser in Troubleshoot mode and experienced the same issue. On a separate device (outside of the network) installed Firefox and ran into the same issue. On a third device that also did a fresh install of Firefox and does not have our SentinelOne Anti-virus Software on it and experienced the same issue. We tested on a mobile device and the site works well so it seems to be isolated issue to desktop/laptops. The page loads up perfectly on all the devices with no errors, its solely when trying to click within the site that none of the functions work.

Some few weeks ago (2-3), when trying to access my online banking account, the time from Login to access went from 10 seconds to a minute or more. I've tried everything I know to deal with it, including calling Tech Support at my bank. Nothing. I suspected AdBlocker+ but that is not it. I have uninstalled and reinstalled Firefox to no avail. I've cleared history. Nothing. The only thing that works consistently is to access my online banking site using Chrome. How sad is that? Chrome performs exactly like Firefox did up until a few weeks ago. I also am having the same problem trying to access a municipal online records account. When I try that site with Chrome it flows immediately from Login to access. I can only assume something has changed in Firefox in a recent update. I may try to go back to an earlier version to see if that helps.

Running this on a Windows 11 desktop machine. There were no changes made to either my computer or the Firefox settings prior to the onset of this issue.

Any suggestions are appreciated.

Since a year or so there is a bug in the Firefox mobile browser where at the end of a chessgame on Lichess.org the browser will hang if you click New Opponent. After clicking the button it sends you to an URL like this: https://lichess.org/?hook_like=52XDuQry but then it just stops loading and chrashes the browser app.

Before the last update this would not pertain after I force stopped the app. but now it will hang even after that. I have the browser set up to delete all browsingdata on Quit, but even that doesn't work anymore, since the browser will just hang with a popup 'deleting browsingdata'

As of recently, I have problems with Firefox that do not happen in other browsers. But Firefox is my favorite, and I'd like to have this solved so I can keep using it.

In Zendesk, there is an option "Print ticket" which should open Print dialog and we then can print whole email to PDF. This worked for years, but as of recently that dialog simply does not show. I tried change Firefox settings for printing, but problem remains. Attached is a screenshot how it looks in chrome, and how it used to work in firefox.

As from yesterday, April 17, Firefox will not load correctly https://m365.cloud.microsoft page. It loads, but no element reacts when clicked. I cleared cache, cookies, removed extensions, refreshed firefox, but to no avail.

Thanks for the help!

Just installed FF Nightly 152.9a1 and can't post replies to the Apple Support Communities. I had the same problem with a previous version of Nightly. A fix was posted but now I can't find it.

I use GBoard on both my phone and my Galaxy A8. I often have to switch from one language to another when I write posts or comments and each time GBoard minimises after I changed languages. This is highly frustrating. Is this a known problem? If it is when will it be fixed? Thank you. P.S. : this doesn't happen in other browsers

I am editing in Wix and Canva. My designs and edits are not being saved automatically. I have been told this is because Firefox is clashing with those programs. I cleared the cache as advised. But this issue is still happening. What can I do? Maybe not work in Firefox with these sites?

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox - just not my bank statements! I HAVE been able to download bank statements successfully in the past, using Firefox, but now am unable to. When I try to download statement from the bank website, firstly I get a black screen with small message saying "No preview available", and an invitation to download. On clicking Download, I'm taken to a white page saying "Error No API key found in request. request_id: a2ad87061f2bed614b1d53708d35cb26", but no further options. I've exchanged messages with my bank, who've found no solution, and advised me to look into it with you guys - ie, Firefox browsing. I've played around with Firefox settings, cookies, security settings, etc, but all to no avail.

Any clues how I can resolve this?

I couldn’t open our Dell OME (wouldn’t even bring up the login screen). I won’t go through everything I tried, but it seems to be the recent Firefox 150 update.

Same result on multiple PCs and in private mode, but worked in Edge or Chrome.

HI

I am facing issue in doing the community posting from this PC using Mozilla Browser. The error i am getting is : "Posts aren't currently available on this device You can access Posts tab content from your desktop or other supported devices" Please help in resolving the issue

I'm looking at buying an online course and each time I visit the website their prices are displayed in dollars. I'm not using anything to change my location and my Firefox settings all allow sites to detect my location. Furthermore, if I use Chrome my correct location is detected and prices are displayed in my local currency (euro).

How do I fix this issue?

When I access one website ( https://investright.hdfcsec.com) for my Demat account, it opens a normal page . There is one more option to view my other holdings, by clicking one link in the current page,(it is supposed to open in next tab) but it does not open , but simply keeps showing it is accessing the page, endlessly , but never opens. But the Same website (https://investright.hdfcsec.com) opening in Chrome browser , opens the next page ( I desired to open other holding) instantly , without any Delay. Why there is problem to access in Firefox "next Link" on this website? How to resolve such an issue, as there is no error indication , but simply showing busy, in finding the next link? Is it that some things are preventing to open the Link?

Safeway is a store where they sell food and other things. I shop online for food and then I go to the store and pick up the food. Using Firefox it won't show the food I'm looking for. For example I'll select vegetables and they'll show me the 7,000 vegetables and then I select fresh vegetables from their drop-down menu and it says zero there are no fresh vegetables try spelling better. But if I use Chrome no problem none. I don't want to use Chrome. This happens with every group of food when it gets down to the final subsection that I want it won't show it to me. I've turned off extensions I've turned off ad blockers I've emptied my cash restarted my computer I unplugged it plugged it back in. I refreshed Firefox I'm running silicon chip on my Mac mini 2020 I believe.

Firefox browsers are not working on the Office 365 web portal. None of the links in the site work. The apps link for Office apps is missing. We have tried it from multiple computers and used both Firefox and Waterfox. The Office portal loads but is stuck on Web more and clicking on the Work tab at the top does nothing. Clicking on anything else on the page also does nothing. The same portal page works normally in Edge and Chrome.

Good Afternoon. After updating my W11 machine with the latest Firefox version 150.00 programs inside online OFFICE do not open! I have tested with Chrome and it is working fine. Please verify this issue. many thanks

I can not log in to home depot website because it won't send me the verification code. No other website gives me this problem and I can log in with Chrome.

How can I fix this?

mike