Showing questions tagged:

What or where is authentication app?

1: By logging in to my account I am asked to "Enter two-step authentication code" Upon my knowledge I do not have anything like this. Can I still log in by using my old … (read more)

1: By logging in to my account I am asked to "Enter two-step authentication code"

Upon my knowledge I do not have anything like this. Can I still log in by using my old username and my normal pasword and the be able to sync between my different PCs ?

2: How to sync my EDGE Bookmark list to my Firefox ?

Open 36

MFA and password problem

Greetings team, I;m using Firefox and Mozilla services from beginning, since I was child. I noted what MFA is not working, on my both accounts. it was my early guess also… (read more)

Greetings team,

I;m using Firefox and Mozilla services from beginning, since I was child. I noted what MFA is not working, on my both accounts. it was my early guess also since last year but i fought it was my problem. No after resetting and getting notification what password is not correct makes me guess something is off. i might be wrong but looks like internal problem, maybe a breach what no one knows. what can i say from my side, as an IT company director and IT person. i can exclude all my thoughts about my side, since i changed and reinstalled everything on my devies. got fresh OS and hardened every device. problem still exists. maybe someone could check my accounts and internal settings for firefox security on accounts and MFA. since codes are not valid. had to disable mfa on my both accounts.

Open 2 36

FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks

FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks. Screens that should pop up an interface to use my security key (e.g… (read more)

FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks. Screens that should pop up an interface to use my security key (e.g. after I've typed my password in to Google, in order to do multi factor auth) simply do not show the pop up. This is an absolute P0 issue that makes the browser entirely worthless as a default browser on a device, as many apps want to use Webauthn through the browser to do FIDO MFA. I will be forced to switch to an actual functional browser if this is not fixed soon.

This is on a Pixel 10A: 148.0.2 (Build #2016148295), 15542f265e9eb232f80e52c0966300225d0b1cb7 GV: 148.0.2-20260309125808 AS: 148.0.1 OS: Android 16

Open 1 162

When I sign in with Apple ID I have to provide a fingerprint - how do I change that to face ID?

When I'm on a site that I've accessed on my main machine or phone (Apple), but try to use my Apple ID when logging on via the Firefox browser on my Linux machine, I get a… (read more)

When I'm on a site that I've accessed on my main machine or phone (Apple), but try to use my Apple ID when logging on via the Firefox browser on my Linux machine, I get a popup asking for a fingerprint. None of my devices use a fingerprint. I get it needs confirmation, but very rarely you get the dotty circle to use with your phone camera, but not all the time. How can I make my life easier and get the dotty circle all the time, or force things to go to my phone for confirmation that it's me - face ID or something.

I've looked on my Apple stuff and can't find anything that will help, so I'm reaching out!

Open 45

Warum fordert FF bei Anmeldung in Ebay, Kleinanzeigen immer das PW, früher war das nicht

Warum fordert FF bei Anmeldung in Ebay, Kleinanzeigen immer das PW und anschließend noch eine Bestätigung über mobil Funk. Das war vor 2 bis 3 Wochen nicht, es nervt. We… (read more)

Warum fordert FF bei Anmeldung in Ebay, Kleinanzeigen immer das PW und anschließend noch eine Bestätigung über mobil Funk. Das war vor 2 bis 3 Wochen nicht, es nervt. Weiterhin werden die Bilder in Ebay kaum noch gezeigt. Sytem Win 11 auf PC

Open 117

you sent me a log in code and it was accepting it what could be the issue

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tam… (read more)

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tampering with my device.

Locked 1 180

Windows Hello/Duo Security integration not working with physical key

I recently switched over to a physical key for 2FA through Duo for managing several work accounts. When Windows Security pops up for the key authentication, it automatica… (read more)

I recently switched over to a physical key for 2FA through Duo for managing several work accounts. When Windows Security pops up for the key authentication, it automatically cancels my Duo login. This doesn't happen if I use Chrome or Edge.

Is there a way to address this via Firefox?

I can't access Duo support easily and have already tried disabling the Windows Security pop-up.

Thanks for any suggestions!

Open 72

USB key requested to access hotmail, ebay, and other secure sites- i dont have one

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an opt… (read more)

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an option. how do i turn that off. i can work around it but its becoming more annoying and seems to be spreading to other secure websites.

Open 1 171

What does it mean when my authenticator app will not move or let me do anything?

I downloaded the authentication app because my Firefox browser told me to. But after I got done subscribing to the app it like won’t let me do anything and It’s just stu… (read more)

I downloaded the authentication app because my Firefox browser told me to. But after I got done subscribing to the app it like won’t let me do anything and It’s just stuck on the same page the page’s says connect all emails or something. What should I do?

Open 1 153

Installed firefox after windows new Installation and cant login with the code I get sended to my email, unexpexted error

Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have… (read more)

Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have to write that code it saya unexpexted error

Locked 1 63

University Email Changed Bookmarks Lost

I have a Mozilla Firefox login with hundreds of bookmarks, I've been saving for years. With the recent update, I was logged out. I tried to log back in with my saved pass… (read more)

I have a Mozilla Firefox login with hundreds of bookmarks, I've been saving for years. With the recent update, I was logged out. I tried to log back in with my saved password and email. The information I have is correct. The problem lies in the fact that I created that login & pass with a University email. After graduating,the ending of the email address was changed to @alumni.edu sort of thing. So now it's trying to send me a security code to login and I cannot receive it because of this change to the email address, thus I cannot get logged back into my firefox to retrieve my bookmarks. Please help.

Open 135