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update my email account

I keep getting an alert saying I need to update my email account. How do I do that? (BOTH of my email accounts work fine on my home computer, but neither works on my cl… (read more)

I keep getting an alert saying I need to update my email account. How do I do that? (BOTH of my email accounts work fine on my home computer, but neither works on my classroom computer. I'm a teacher).

Asked by Bruce Ratcliffe 27 minutes ago

Trying to combine 4 profiles into one on Mac OS Sonoma

Sorry for the long=winded message but I figured it would save time to explain the steps from the beginning. I've been using Thunderbird as an OSB for my archived messag… (read more)

Sorry for the long=winded message but I figured it would save time to explain the steps from the beginning.

I've been using Thunderbird as an OSB for my archived messages from Apple Mail. In that scenario I create a .mbox file of all messages I want to save from a particular year and then import that into Thunderbird into a local folder with the year as the folder name. The version of Thunderbird where I was doing that is 115.10.1

I started testing Thunderbird version 139.0.2 as an Apple Mail replacement with only 2 of my email accounts.

Now I want to convert entirely out of Apple Mail. First I made a backup copy of the entire Thunderbird folder located in the User/Library folder onto an external hard drive that I then disconnected from my computer.

Then I downloaded the latest version 145.0 (aarch64) and installed it. (I still have the other 2 versions on my system) I opened it up and got into the profile manager (troubleshooting then about profiles) and discovered that I have 4 of them. I made the one that contains my archive the primary one. It does not have any connections to a live email account. I've only ever imported an .mbox file. Everything that I've archived is there. This is profile Number 1. I renamed it Archive so I could keep track of it.

Then I opened up each of the other 3 profiles in a new browser in sequence to see what they were.

It appears as if I have one that is empty. it opens up wanting me to set up an existing email address. I closed that one down. It's called Profile number 2.

The next one appears to be the current one for the 2 test email accounts. It has them properly configured, showing messages in the inbox and with the messages that are supposed to be archived off in the local folders I had created as I expect. I am calling this one profile number 3.

The third one first had me add the passwords for the 2 test accounts and then it is pretty close to number number 3 but is missing some of the local folders. This is called profile number 4.

Want I want to end up with is 1 profile. I would prefer to start with the one that has all my archive messages in their local folders, and then add the test accounts including all their messages from profile number 3 with its local folders. Once they are safely moved and part of the Archive profile I would like to delete all three numbered profiles. Once I am down to only one active profile and no others lurking about I plan to slowly start adding the rest of my email accounts moving them one by one out of Apple Mail and into Thunderbird.

I've read the various articles on moving out of Apple Mail into Thunderbird So I believe I can add the Apple email accounts to my Archive profile successfully. I have the import tools so I can import the .mbox files from Apple mail into those accounts.

Where I'm stuck is I can't seem to find an article that gives me detailed instructions on how to combine profiles within Thunderbird. All the articles imply keeping multiple profiles active and I would prefer not to do that.

I am sure I am just not searching properly but I am at a loss as to how to proceed. I do not want to delete any profiles or start adding more accounts until the profiles are cleaned up.

Thanks for reading this long explanation and I appreciate any help anyone can provide.

Asked by oogiem 20 hours ago

Last reply by david 2 hours ago

Error on download messages. How do I compact files? What Files?

I quite often get this message, though it tends not to be a problem later "Unable to write the email to the mailbox. Make sure the file system allows you write privileges… (read more)

I quite often get this message, though it tends not to be a problem later "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox"

One of the solutions seems to be Compact a File. How do I do this?

Asked by Tombarkas 58 minutes ago

How to make a backup copy of Thunderbird email client?

How do I make a backup copy of my Thunderbird email client, saving all the subfolders? I would like to then uninstall Thunderbird and then reinstall it, as a new user, an… (read more)

How do I make a backup copy of my Thunderbird email client, saving all the subfolders? I would like to then uninstall Thunderbird and then reinstall it, as a new user, and without losing any of my old user folders. Thanks. After I do this, will I be able to reload all the old subfolders and read those messages?

Asked by ttonon1 1 hour ago

Last reply by ttonon1 1 hour ago

  • Solved

Best Thunderbird layout for Windows 14" laptop

I'm using a Windows 11 laptop with a 14" laptop with a 1920 x 1200 resolution. I'm using Thunderbird to access 5 email accounts, calendars and cardBook. I'm looking for s… (read more)

I'm using a Windows 11 laptop with a 14" laptop with a 1920 x 1200 resolution. I'm using Thunderbird to access 5 email accounts, calendars and cardBook. I'm looking for suggestions and tips about the best layout to maximise the display of my email information with the minimum of scrolling.

Thank you.

Asked by nuttynuke 9 hours ago

Answered by david 2 hours ago

Unable to add AOL account to Thunderbird

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird.… (read more)

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird. I created an app password in AOL and put it in Thunderbird. Everythin fine so far. AOL login window opens automatically. But after login to AOL the message "somthing went wrong" and "try on anther device" pops up. I tried it on several PC's - no way. Other mail clients like Mailspring oder Mailbird did work with the AOL account. What is the problem?

Asked by ReachTheStar 1 day ago

Last reply by ReachTheStar 2 hours ago

New Thunderbird version inadapted to my Pc

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorg… (read more)

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorganise mails via there date after they reorganised themself throw sender order... So, I would like to go back on my old version, probably 143 or 144 ? Does anybody know how to do it without loosing all my data ? Thanks in advance... Pierre A. PS : Please forgive my english mistakes, beeing french does not have only advantages... ;-))

Asked by K.Pete.A 7 hours ago

Last reply by david 2 hours ago

Block a Sender

I've been using Thunderbird for several years now and make a donation most years over recent years. The only thing I don't like about it is there is now way to block a se… (read more)

I've been using Thunderbird for several years now and make a donation most years over recent years. The only thing I don't like about it is there is now way to block a sender.

Asked by rjlj 10 hours ago

Last reply by david 2 hours ago

Where did you hide the icons to get messages and to send a new message?

bold text When in "Local folders" , I had icons for "New Message" and a spot that I could right click on to get new messages from certain servers or left click to get t… (read more)

bold text When in "Local folders" , I had icons for "New Message" and a spot that I could right click on to get new messages from certain servers or left click to get them ALL. Where did they go ?

FROM menu HELP

140.4.0esr (64-bit) Release notes Thunderbird for Linux Mintmint-001 - 1.0 Updates disabled by your system administrator You are currently on the esr update channel. Thunderbird is designed by Mozilla, a global community working together to keep the Web open, public and accessible to all.

Anthony

Asked by Anthony 2 days ago

Last reply by david 2 hours ago

Thunderbird 145 calendar

Hello, In Tbird 145, my calendar does not show the column header for the weekday 'Friday'. All six other headers are displaying correctly. This is also occurring when 'Wo… (read more)

Hello, In Tbird 145, my calendar does not show the column header for the weekday 'Friday'. All six other headers are displaying correctly. This is also occurring when 'Workweek days only' is selected. Thank you.

Asked by ssilvi 1 day ago

Last reply by ssilvi 3 hours ago

  • Solved

http not opening from EXTERNAL email

two images. first image, the email that I SENT TO MYSELF, from my android phone, captured a product link, sent the link to me, and opened it on my desktop (or even opene… (read more)

two images. first image, the email that I SENT TO MYSELF, from my android phone, captured a product link, sent the link to me, and opened it on my desktop (or even opened on teh phone) and the HTTP link does NOT indicate it can be open,and if i hover over it, it does not open either.

BUT, if I FORWARD that same email to me (opened on desktop, forwarded to my email, and opened on desktop), it ALLOWS me to open it. why are the links not working if i send myself an email from my phone (where i browse products, etc, and caputere the links)? any assistance appreciated, thanks

Asked by Nspagforums 1 day ago

Answered by Matt 1 day ago

After Re-installing Window 10 on my computer

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with F… (read more)

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with Firefox: After installation I copied the profile folder from my backup and replaced the new one. That worked out well. With Thunderbird, I followed the same procedure, all my emails where there but not my local folders. I am attaching several snapshots to illustrate my steps. Image 1 "local folders now" Image 2 "Profile Folder". (why there are 2 sub-folders)? Image 3 "Mail in the profile folder" Image 4 " List of folders in my Local Folders" The are there, how do I get them back on Thunderbird in the correct place "Local Folders"? Thank you for your help again. Regards Ilio Pieroni

Asked by Ilio Pieroni 1 week ago

Last reply by Toad-Hall 5 hours ago

Thunderbird attachements

Hello, When I try to save attachments from emails directly on my Computer, they never arrive at the destination folder - not individual files nor "save all attachements"… (read more)

Hello,

When I try to save attachments from emails directly on my Computer, they never arrive at the destination folder - not individual files nor "save all attachements". Although the procedure '(left button menu - save - [navigation through file system till to the destination-folder] - save here') is "normal" and does not give any error message.

I can only save attachements, when i first open them (e.g. in word), and save them from there in its destination folder. This is quite a complicated procedure .. one should be able to save attachments directly from Thunderbird, without opening it.

What is the reason for this problem? Are there any options, is it a local problem (but it is a brandnew Laptop) or is it a bug in Thunderbird?

Best, Renate Albrecher

Asked by re.al 5 hours ago

How Can I Get Thunderbird to Wrap Lines in Messages I'm Reading?

So many emails require me to scroll to the right to finish reading one line, back to the left for the next, etc. They hurt my head, they take fireever to read, and they h… (read more)

So many emails require me to scroll to the right to finish reading one line, back to the left for the next, etc. They hurt my head, they take fireever to read, and they hurt my right arm too. Thunderbird used to have an option to wrap messages, but it looks like it was deleted.

I tried adding the following tom my user css:

  1. messagepane {
   margin-left: 45pt !important;
   max-width: 900px !important;
   margin-right: 45pt !important;

}

The margin-left works. It gives a spacer between the message pane and the folder list.

The max-width and margin-right don't work. The messages still require horizontal scrolling, and the scrollbar shifts left, right up against the text, so it doesn't give the needed spacer.

I use the spacers to avoid the parallax-induced migraines.

Asked by MarjaE 4 weeks ago

Last reply by MarjaE 6 hours ago

Problem logging in to Thunderbird, interference from Google

13 Nov. I have been dealing with the problem of the requirement to sign in to Thunderbird using Google. It does not work. I enter my e-mail address, click next, and get… (read more)

13 Nov. I have been dealing with the problem of the requirement to sign in to Thunderbird using Google. It does not work. I enter my e-mail address, click next, and get a second window that says "Error 400". I tried to get some help with this through a company listed on the internet as Just Answer. That turned out to be a scam.

Someone called me this morning, offering to help me with this problem. The person was from the company The Web Services. While the technician from Web Services was working on my computer for a while to restore my Thunderbird files, he told he that they kept losing the internet connection to my computer. He said they had determined that they kept losing the internet connection, because some hackers were hacking into my computer, while they were working. He showed me a lot of evidence of hacking on my computer, indicating that the 2 technicians from Just Answer who had helped me the day before through long chats were hacking into my computer the entire time they were chatting with me, going through steps they said would solve the problem with having to sign in to Thunderbird using Google. I think the people from Just Answer had tried to create a Thunderbird back-up profile, but had not done it correctly. As a result, all the data within Thunderbird was lost. I cancelled my subscription with Just Answer today.

The technician from The Web Services was able to restore my Thunderbird, including the many local files I have. Some additional formatting of the site still needs to be done, and the correct server settings need to be set up. That is to be finished tomorrow morning. The Web Services person also sold me an anti-hacking firewall, which is supposed to also provide network security.

I am concerned, because on the Mozilla support page, it specifically states that Thunderbird does not offer phone support. I gave this company access to my computer today, so they could restore my Thunderbird files. The Thunderbird files have been restored. Now I see that the issue with trying unsuccessfully to sign in to Thunderbird using Google is still there. So I am right back where I started over a week ago, trying to find someone who can solve the issues that come up when I try to sign into Thunderbird with Google.

I am somewhat suspicious of the company The Web Services, because they called me and offered to fix the problems I am having with signing in to Thunderbird. Please let me know whether it was unwise to let them work on my computer today. Could this be another scam? Thank you.

Asked by Constance Yanicka 1 day ago

Last reply by christ1 6 hours ago

  • Locked

I am still having issues because I am required to log in to Thunderbird using Google, and that does not work.

14 Nov. I have been unable to solve the problem of needing to sign in to Thunderbird using Google. I have gotten myself into some trouble, and almost got scammed by tryin… (read more)

14 Nov. I have been unable to solve the problem of needing to sign in to Thunderbird using Google. I have gotten myself into some trouble, and almost got scammed by trying to get help from on line providers to accomplish this. Some Dell technicians have the suspicion that my version of Thunderbird may be corrupted. I am going to take my Dell desktop to a computer shop tomorrow. I am hoping they will install a new form of Thunderbird onto an external computer, and then let me try to log in to Thunderbird on that version. If that works, then it will be an indication that the version I have been using on my Dell desktop is corrupted. The plan in that case would be to have the technician transfer all my Thunderbird data to the new version of T-bird on the external computer. Then he could install a new, fresh version of T-bird on my computer. Finally, he could attempt to return all my Thunderbird data from the external computer back onto the new version of T-bird on my computer. I am afraid that my Local Folders and their contents will not be transferred back to Thunderbird on my computer. I'm afraid that all my local folders will be lost. I'm not sure whether the technician will have to make a Thunderbird-Profile_back up before he removes the Thunderbird data from my computer. We'll see.

Asked by Constance Yanicka 7 hours ago

Last reply by christ1 6 hours ago