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I purchased (got message from NetSpend saying 39.00 fraudulent material was trying to come out of my account) so I did as said OMG THEY CANCELLED MY CARD, ALTOGETHER) an… (read more)

I purchased (got message from NetSpend saying 39.00 fraudulent material was trying to come out of my account) so I did as said OMG THEY CANCELLED MY CARD, ALTOGETHER) and downloaded a ad blocker site that pop uped (because I have a a program called ad block installed site & I thought it was them). called ad blocker (no phone number showing) now what do I do IT WOULD NOT OPEN CAUSE MY SECURITY WOULD NOT ALLOW UNKNOWN SITES TO BE DOWNLOADED but I was still charged Saying I ordered it! What do I do now??

Asked by Teri Roberts 2 days ago

  • Solved

Is there an alternative to the discontinued Firefox Translations add-on?

The Firefox Translations add-on has been discontinued and no longer works. As a foreign language learner, I found it very useful to open the Firefox Translations popup, e… (read more)

The Firefox Translations add-on has been discontinued and no longer works. As a foreign language learner, I found it very useful to open the Firefox Translations popup, enter some text, and have that text translated locally. Is there an alternative that has the same functionality?

Asked by D Hobbs 3 days ago

Answered by TyDraniu 3 days ago

Private session should not be stored and

Why is the sessionstore.jsonlz4 generated from a private firefox window ? It is not private anymore if the session is stored in place of the regular session, which b… (read more)

Why is the sessionstore.jsonlz4 generated from a private firefox window ? It is not private anymore if the session is stored in place of the regular session, which by the way happens not to be generated when the regular firefox window is closed while a private firefox window is still open. The private firefox window should have no effect on the regular session storage and should never be stored, all this is very confusing.

Asked by Lei12 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Bookmarks McAfee folder icon

Using Firefox for Android 138.0.2 Motorola G Android version 12 Lately, when selecting the Bookmarks from the menu, a folder icon with the McAfee red M appears briefly b… (read more)

Using Firefox for Android 138.0.2 Motorola G Android version 12

Lately, when selecting the Bookmarks from the menu, a folder icon with the McAfee red M appears briefly before my bookmarks are shown. I generally avoid McAfee products like the plague, and this behavior gives me concern that my FF app may be compromised. Any ideas as to what's going on? Thanks.

Asked by Ray12 2 days ago

S/MIME sending issue

I've finished setting up the S/MIME encryption in Thunderbird, and imported all the certificates needed. When people with the certificates emailed me, I could receive and… (read more)

I've finished setting up the S/MIME encryption in Thunderbird, and imported all the certificates needed. When people with the certificates emailed me, I could receive and read all the emails. However, when I replied to the same people, I got the error message saying 'End-to-end encryption requires resolving cerficiate issues'. My colleagues imported the same certificates without any issues. Do you have any suggestions for me to solve the issue? Thank you very much!

Asked by Meggie Nguyen 3 weeks ago

Last reply by Scooter 3 days ago

Using PGP within Firefox

I would like a step-by-step guide in regards to using the FoxyPGP extension within Firefox mobile browser. If someone could please assist me with this I would be very gra… (read more)

I would like a step-by-step guide in regards to using the FoxyPGP extension within Firefox mobile browser. If someone could please assist me with this I would be very grateful for their support. Thank you so very much in advance I look forward to receiving any help that I can get.

Asked by 1408swiftone 3 days ago

Many extensions don't work on support.mozilla.org

Hi 🙂 Many extensions don't work on support.mozilla.org. For ex, Clippings and Unicodify – Text transformer are very useful to write text. It's annoying not to be able t… (read more)

Hi 🙂

Many extensions don't work on support.mozilla.org.

For ex, Clippings and Unicodify – Text transformer are very useful to write text. It's annoying not to be able to use them to write in https://support.mozilla.org/en-US/questions/new/thunderbird/form.


Seeing https://old.reddit.com/r/firefox/comments/tyytcy/how_to_get_rid_of_this_extension_restriction/i3vke2p/,


1) Why is support.mozilla.org privileged and can pull out information about visitor's system, while connect.mozilla.org cannot?


2) I see that:

  • Copy Link Text works,
  • Unicodify – Text transformer is able to read selected text but not to write in forms,
  • Clippings is not able to read selected text.

Is there a doc which explains what are the limits of what's allowed for extensions in "internal restricted sites"?

Asked by Thomas 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

web camera not working in my mozila

I thought the webcam was not working but in another browser like Google Chrome Internet Explorer, the webcam works in all other browsers. If allowed camera site permiss… (read more)

I thought the webcam was not working but in another browser like Google Chrome Internet Explorer, the webcam works in all other browsers.

If allowed camera site permissions but not save change in browser

not working camera

please help me

Asked by mathurcomputer0000 3 days ago

Last reply by Catt0s 3 days ago

Confirmation e-mails

I do not have a junk folder in my left pane and have not created one in account settings. I have it enabled but fearing missing something important, I just delete them … (read more)

I do not have a junk folder in my left pane and have not created one in account settings. I have it enabled but fearing missing something important, I just delete them when flagged.

I have never heard from anyone telling me that their e-mails are not getting through.

The one thing I do notice is that when I create new accounts on web sites, I often do not get the confirmation e-mails.

Asked by JackNaylorPE 4 days ago

Wall Street Journal ad shown on Candy Crush changing Android Firefox settings back to default

Recently, WSJ ad, ad for a casino game, and other ads, have been pulling up Google Play Store on my Galaxy A10e. I was also noticing that my settings were changed back t… (read more)

Recently, WSJ ad, ad for a casino game, and other ads, have been pulling up Google Play Store on my Galaxy A10e. I was also noticing that my settings were changed back to the default settings. I suspected the updates for Firefox was the problem. I happened to check the settings after one of these ads came up in Candy Crush, also knowing the Firefox settings were correct for me, and found the settings were back to default. I have my phone as up-to-date as possible. It's a disturbing an ad in a separate app could change something basic in Firefox for Android.

David

Asked by anglocoinsplus 4 days ago

Junk problem

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through… (read more)

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through again. A long and tedious task but I am prepared to do it. How do I go about blocking a junk email?

Asked by gill.hugh 5 days ago

Last reply by david 5 days ago

Junk problem

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through… (read more)

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through again. A long and tedious task but I am prepared to do it. How do I go about blocking a junk email?

Asked by gill.hugh 5 days ago

Last reply by david 5 days ago

Don't open links in native app from private mode

A while ago Firefox for Android started giving prompts to open links in native apps while using private mode. It really doesn't make much sense to have this feature in pr… (read more)

A while ago Firefox for Android started giving prompts to open links in native apps while using private mode. It really doesn't make much sense to have this feature in private mode, as this obviously defeats the purpose of private browsing. I couldn't find any option to turn this off specifically for private mode. There is an option to turn this feature off completely, but that's not what I'm looking for. How do I get rid of this?

Asked by frasiwa 5 days ago

How to correct a mistaken email address.

I will probably get, no answers available. I tried to sign into Quora and was given only one option and it was an incorrect email address. I can access Quora.com but mem… (read more)

I will probably get, no answers available.

I tried to sign into Quora and was given only one option and it was an incorrect email address. I can access Quora.com but members get addition benefits.

Any suggestions on what to try next?

I am using an Acer Aspire 5 laptop with lots of memory and Windows 11.

Asked by steve.bett 5 days ago

access website

Greetings, Last week I started getting blocked from sites I normally access. Several are related to hunting. This is the message that comes up: logo This site is blocke… (read more)

Greetings,

Last week I started getting blocked from sites I normally access. Several are related to hunting. This is the message that comes up:

logo This site is blocked due to content filtering.

Site blocked. buckmasters.com is not allowed on this network as it may go against Christian values.

This site was blocked due to the following categories: Weapons

It says it is from Cisco Umbrella, which I don't know anything about. How can I remove it?

Thank you, Andrew Howell

Asked by chezandrew 1 week ago

Last reply by jscher2000 - Support Volunteer 5 days ago